Hotel Ayola Lippo Cikarang

Explore Hotel Ayola Lippo Cikarang

Overall Ratings & Reviews Hotel Ayola Lippo Cikarang

Traveloka (2,269)
Other sources (122)
8.5
Very Good
From 2,269 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.4

Location

8.6

Service and Facilites

8.6

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Staff Friendliness (35)
Bedroom (35)
Ambiance (31)
Surroundings (27)
Hotel Area (27)
Bathroom (26)
Accessibility (24)
Room Space (22)
Variety (22)
Check-in/out Time (21)
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Traveller Reviews Hotel Ayola Lippo Cikarang

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Customer reviews
Bobby
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Breakfast is not very tasty, the egg stall chef is not very good at cooking eggs.
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Accommodation's Reply
13 Jan 2026
Dear Mr. Bobby, This is a message from Ayala Lippo Cikarang Hotel. Thank you for taking the time to share your review with us. We apologize for the unpleasant experience, particularly the quality of the egg station at breakfast, which did not meet your expectations. Your feedback is very important to us and will be forwarded to the kitchen team, especially the chef in charge of the egg station, for evaluation and future improvements. We are committed to continuously improving the quality, taste, cooking techniques, and consistency of presentation to provide our guests with a more satisfying breakfast experience. We apologize again for any inconvenience. Thank you for your honesty and thoughtful feedback. We hope that during your next stay, we will be able to provide a better experience that meets your expectations. Sincerely, Indri L., Front Office Manager
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E***a
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Staycation
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9.7
/10
Reviewed 9 week(s) ago
The food menu is varied and delicious, close to malls and cafes
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Accommodation's Reply
12 Nov 2025
Dear Valued Guest, Warmest regards, Ayola Hotel Lippo Cikarang. Thank you very much for your positive review and compliments on Ayola Hotel. We are delighted that you enjoyed our food variety and taste, and also enjoyed our convenient location near shopping malls and cafes. Guest satisfaction is our top priority, and feedback like this is a great motivation for our team to continue to maintain the quality of our food and provide the utmost comfort to all our guests. We sincerely hope to welcome you back again and provide you with an even more memorable stay. Sincerely, Indri L. Assistant Front Office Manager
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Arismunandar S.
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Business
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10.0
/10
Reviewed 10 week(s) ago
🌆Location: Perfectly strategic location—close to everything yet peaceful and secure. Ideal balance for business or leisure stays. 🍽️Meal: Delicious, fresh, and varied meals served beautifully. Every bite reflects quality, flavor, and thoughtful presentation. Truly satisfying dining experience. 💼Service Facility: Excellent facilities with professional, friendly service. Everything runs smoothly, providing full comfort and convenience throughout the stay. 🛏️Room Comfort: Elegant, cozy, and well-designed rooms. Perfect lighting, soft bedding, and peaceful ambiance for total relaxation and rest. 🤝Responsibility: Staff are highly responsible, attentive, and kind. Quick response, polite attitude, and genuine care create a warm experience. 🧼Cleanliness: Impeccably clean in every area. Fresh scent, spotless surfaces, and neat arrangement make the hotel feel perfectly maintained.
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Accommodation's Reply
12 Nov 2025
Dear Valued Guest Warmest Greeting from Hotel Ayola Lippo Cikarang Thank you very much for taking the time to share such a detailed and thoughtful review about your stay at Ayola Hotel. We are truly delighted to know that you had an excellent experience and appreciated every aspect of our service — from the strategic location, delicious meals, and comfortable rooms to the professionalism and attentiveness of our team. Your kind words about the cleanliness, food quality, and the overall atmosphere mean a lot to us. We take great pride in maintaining high standards in every detail to ensure each guest feels comfortable, relaxed, and well taken care of throughout their stay. We will also make sure to share your appreciation with our entire team as it serves as great motivation to continue providing exceptional hospitality. We truly look forward to welcoming you back soon for another memorable and pleasant stay at Ayola Hotel. Warm Regards Indri L Assistant Front Office Manager
b***c
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
The location is very strategic. Highly recommended. The perfect choice for a stay in the Cikarang area, no doubt.
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Accommodation's Reply
04 Nov 2025
Dear Valued Guest, Warmest regards, Ayola Hotel Lippo Cikarang. Thank you for your positive review and for choosing Ayola Hotel Cikarang as your accommodation choice. We are very glad that you enjoyed our hotel’s location and that Ayola is the right choice for your stay in Cikarang. These reviews mean a lot to us as they are a great encouragement for our team to maintain and improve the quality of our services and the comfort of our facilities and amenities. We are committed to providing a satisfying, comfortable and memorable stay experience for all our guests. We hope that on your next visit we will be able to welcome you with even better service. Sincerely, Indri L. Assistant Front Office Manager
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Uus h.
icon-Business
Business
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9.7
/10
Reviewed 13 week(s) ago
Great, clean, tidy, close location. Friendly
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Accommodation's Reply
04 Nov 2025
Dear Valued Guest, Warmest regards, Ayola Lippo Cikarang Hotel. Thank you for your short but meaningful review. We are delighted that you enjoyed our hotel's cleanliness, tidiness, and excellent location. We also appreciate your appreciation for our team's friendliness, which is a key motivation for all staff to continue to provide the best service to all our guests. We hope to welcome you back soon and provide you with an even more comfortable and memorable stay. Sincerely, Indri L. Assistant Front Office Manager
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Y***a
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Staycation
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9.1
/10
Reviewed 14 week(s) ago
From morning to evening, the temperature in the Main Lobby and Restaurant was very hot. This was likely because not all the air conditioners were turned on.
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1 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Guest, Ayora Lipo Hotel (Cikaron) Warm regards from all staffs. Thank you for your attention and feedback. We apologize for any inconvenience caused by the temperature issue in the lobby and restaurants. Your valuable feedback will be very valuable for our evaluation and improvement. Our technical team will promptly check the air conditioning system thoroughly to ensure that all guests have the most comfortable experience in all areas of the hotel. We are committed to making sure all guests have a comfortable experience from the time they arrive at the hotel to the time they leave. We look forward to welcoming you back again and hope that you will have an even more satisfying stay. Thank you! Indre L, Assistant Front Office Manager
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S***a
icon-Staycation
Staycation
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9.4
/10
Reviewed 17 week(s) ago
For complete facilities, the food is delicious, the staff is friendly.
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Accommodation's Reply
04 Nov 2025
Dear Valued Guest, Warmest regards, Ayola Hotel Lippo Cikarang Thank you for your review and choosing Ayola Hotel Cikarang as your accommodation choice. We are very glad that you were satisfied with our facilities, delicious food and friendly service from all our staffs. Such positive feedback is an important motivation for us to strive to provide the best possible experience for all our guests. We hope to welcome you back again in the future and provide you with even better comfort and service. Best regards, Indri L. Assistant Front Office Manager
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I***I
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
A comfortable place in Cikarang, located close to the center of activity in the industrial city.
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1 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Valued Guest, From all staffs at Ayola Lipo Cikarang Hotel, we would like to extend our warmest greetings to you. Thank you for your positive review and for your trust in Ayola Lipo Hotel. We are pleased that you enjoyed your stay and enjoyed our excellent location (next to various activity centers in the Cikarang Industrial Area). We always prioritize transportation and convenience, and are committed to providing a comfortable and relaxing stay for all our guests. We sincerely hope to welcome you back to experience our services and facilities even further. Thank you! Indre L, Assistant Front Office Manager
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Verified Traveler
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8.5
/10
Reviewed 17 week(s) ago
Really worth it, for the facilities and service
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Accommodation's Reply
19 Sep 2025
Dear Guests, Warmest Greetings from Ayola Lippo Cikarang Hotel. Thank you very much for your positive review. We are very pleased to know that you are satisfied and that our facilities and services are commensurate with your stay experience. Comments like this are a great motivation for our team to continue to maintain standards of cleanliness, comfort, and friendly and professional service. We will always strive to provide the best experience so that every guest feels at home during their stay at our hotel. We look forward to welcoming you back on your next visit with even better service. Warm Regards. Indri L. Assistant Front Office Manager
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Navra E.
icon-Leisure
Leisure
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8.5
/10
Reviewed 18 week(s) ago
Friendly hotel staff, clean rooms
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Accommodation's Reply
12 Sep 2025
Dear Valued Guest Warmest Greeting from Hotel Ayola Lippo Cikarang Thank you for your kind feedback. We’re pleased to hear that you found our staff friendly and the room clean during your stay. Your satisfaction is very important to us, and we appreciate you taking the time to share your experience. We look forward to welcoming you back in the future. Warm Regards Indri L Assistant Front Office Manager
S***s
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
Good location, comfortable, clean, friendly staff and fast check-in process
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1 people find it helpful
Accommodation's Reply
05 Sep 2025
Dear valued guest, Warmest greetings from Ayola Hotel Lippo Cikarang. Thank you for sharing your experience staying at our hotel. We are very pleased to hear that you were satisfied with the hotel's location, comfort, cleanliness, friendly staff, and fast check-in process. This review motivates our team to continue maintaining our service standards. We look forward to welcoming you back on your next visit. Best regards, Indri L. Asst. Front Office Manager
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C***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Best service stay here
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Accommodation's Reply
15 Aug 2025
Dear Guests, Warmest Greetings from Hotel Ayola Lippo Cikarang. Thank you for your appreciation and trust in choosing to stay at our hotel. It is a pleasure for our entire team to know that our service has made your stay enjoyable and memorable. We always strive to provide the best service from check-in to check-out, ensuring every detail meets and even exceeds your expectations. Positive feedback like this is a great motivation for us to continue to maintain the standard of service and quality of facilities for your comfort on every visit. We hope to welcome you again in the future and provide the same, or even better, stay experience. Once again, thank you for your support and appreciation. Warm Regards. Indri L. Assistant Front Office Manager
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A***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 22 week(s) ago
All good, but maybe the room tiles could be mopped a little cleaner. Because I tried mopping with a wet tissue, there was still dirt.
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2 people find it helpful
Accommodation's Reply
15 Aug 2025
Dear Guests, Warmest Greetings from Ayola Lippo Cikarang Hotel. Good afternoon, Sir/Madam. Thank you for your review and very constructive feedback. We are pleased to know that your overall stay was a good experience, and we apologize if the cleanliness of the room floor was not as optimal as expected. We have forwarded this feedback to the housekeeping team so that the cleaning process will be more thorough and thorough in the future. We hope that on your next visit you will experience our improved service. Thank you for your trust. Warm Regards. Indri L. Assistant Front Office Manager
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Ariel S.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 24 week(s) ago
I had a bad experience staying here, especially regarding being charged/fined for dirty doormats/footwear.
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Accommodation's Reply
15 Aug 2025
Dear Mr. Ariel S. Warmest greetings from Hotel Ayola Lippo Cikarang. Thank you for your feedback and apologize for the unpleasant experience, especially regarding the fees/fines for dirty doormats or footwear. We understand this certainly causes inconvenience. We need to convey that this policy is implemented solely to maintain the quality and cleanliness of room amenities for future guests, however, we will reevaluate the procedures and communication methods to be clearer and more comfortable for guests. Once again, we apologize for this inconvenience and look forward to welcoming you back with a better experience in the future. Warmest Regards. Indri L. Assistant Front Office Manager
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R***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 27 week(s) ago
Clean rooms. Delicious and complete food. Good for everyone.
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1 people find it helpful
Accommodation's Reply
29 Jul 2025
Dear Guest, Warmest Greetings from Ayola Lippo Cikarang Hotel. Thank you for this brief but meaningful review. We are very pleased to know that you were satisfied with the cleanliness of your room and the quality and variety of our food. Your satisfaction is our priority, and positive comments like this encourage the entire team to continuously improve our services and facilities. We hope you had a pleasant overall stay, and we would be delighted to welcome you back in the future. Thank you for choosing to stay with us. Warmest Regards. Indri L. Assistant Front Office Manager
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alex s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
The room is clean and comfortable. Thank you.
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Accommodation's Reply
29 Jul 2025
Dear Guest, Warmest Greetings from Ayola Lippo Cikarang Hotel. Thank you very much for your positive review. We are very pleased to know that you felt comfortable and satisfied with the cleanliness and comfort of your room during your stay at our hotel. Comments like this mean a lot to us and encourage us to continue maintaining the quality of our service and room cleanliness for the comfort of our guests. We look forward to welcoming you back on your next visit. Thank you for choosing our hotel as your place to stay. Warmest Regards. Indri L. Assistant Front Office Manager
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The W. M.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
Okay. Friendly, polite, clean, comfortable, and safe.
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Accommodation's Reply
01 Jul 2025
Dear Guest. Warmest Greetings from Ayola Lippo Cikarang Hotel. Thank you for this short but meaningful review, We are glad to know that you feel good in a positive sense, and that our friendly and polite service, as well as the cleanliness, comfort, and security of our hotel left a good impression. Reviews like this motivate us to continue to maintain and improve the quality of our services. We hope to welcome you back on the next occasion. Warm Regards. Indri L. Assistant Front Office Manager. Ask ChatGPT.
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V***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 29 week(s) ago
The hotel is nice, the staff is friendly and the room is clean. The location is not too hard to find. Easy to find food, mini markets and reflexology massage places are also around the hotel. The hotel is not too noisy, suitable for those on business trips because it is close to the industrial area. For a staycation it is also ok, only 15 minutes to Lippo Mall and Lippo Citywalk.
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1 people find it helpful
Accommodation's Reply
01 Jul 2025
Dear Valued Guest. Warmest Greetings from Ayola Lippo Cikarang Hotel. Thank you very much for this very informative and positive review! We are delighted to know that you were satisfied with your stay at our hotel. The comments regarding the cleanliness of the room, the friendliness of the staff, and the accessibility of the location truly reflect what we aim to offer to every guest — comfort, convenience, and peace of mind during their stay. We also appreciate that you highlighted our location’s proximity to the industrial area, making it ideal for business travel, while still being convenient for a staycation with quick access to shopping centers such as Lippo Mall and Citywalk. We hope to welcome you back in the future, whether for business or leisure. Warm Regards. Indri L. Assistant Front Office Manager.
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Miasih
icon-origin-TRAVELOKA
9.4
/10
Reviewed 29 week(s) ago
Good service, polite, delicious food.
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Accommodation's Reply
01 Jul 2025
Dear Guest. Warmest Greetings from Ayola Lippo Cikarang Hotel. Thank you very much for this short but very pleasant review, We are very happy to hear that you are satisfied with our polite service and enjoyed the dishes we serve. Guest satisfaction is our top priority, and positive comments like this are an encouragement for our team to continue to provide the best. Hopefully we can welcome you back on another occasion for an equally pleasant stay experience. Warm Regards. Indri L. Assistant Front Manager
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T***y
icon-Business
Business
icon-origin-TRAVELOKA
9.6
/10
Reviewed 32 week(s) ago
The food in the morning was not very tasty, there was very little variety, few choices of drinks, and only a few main menus.
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3 people find it helpful
Accommodation's Reply
05 Jun 2025
Dear valued guest. Warm greetings from Ayola Lippo Cikarang Hotel. Thank you for giving us your review and feedback. We highly value every opinion from our guests, as it is a very important evaluation material for us in improving the quality of service and facilities that we offer. We sincerely apologize if the breakfast we provide has not met your expectations, both in terms of taste, menu variety, beverage choices, and the number of main menus available. We understand that breakfast is an important part of the stay experience, and therefore we will immediately follow up on your feedback with our Food & Beverage team so that improvements and enhancements can be made in the future, both in terms of more diverse menu variations and more satisfying taste quality. We hope that on the next occasion you will be willing to stay with us again, and we are committed to providing a much better experience in all aspects of service. Once again, thank you for your attention and trust in us. Warm Regards. Indri L. Assistant Front Office Manager
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