Cat G.

Leisure

10.0

/10

Reviewed 3 week(s) ago

The two security guards are extremely friendly, the support staff are enthusiastic, the breakfast here is delicious and varied, the only downside is that the glass-enclosed rooms get a bit hot at lunchtime due to condensation.

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T***g

Staycation

8.9

/10

Reviewed 7 week(s) ago

The beachfront location is great for swimming, and the sunrise view from the room is also beautiful. The pool facilities are good, but the cleanliness of the 4-star hotel is a bit poor. The rooms and pool weren't cleaned thoroughly, and there were still many unclean spots of hair and dust in the bathroom. The hotel's soundproofing isn't great, but it's not terrible. Despite being a 4-star hotel, the TV doesn't work with YouTube, only with local channels. The breakfast at the restaurant is highly rated, delicious, especially the tapioca dumplings. The food selection is also varied.

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2 people find it helpful

M***y

10.0

/10

Reviewed 7 week(s) ago

The Melisa view is so beautiful; I was quite surprised to find such a lovely hotel.

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Đ***o

Staycation

9.4

/10

Reviewed 8 week(s) ago

The location is fantastic, you can walk straight to the beach right out the door. I would definitely come back if I have the chance.

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1 people find it helpful

Qiuzhuang P.

Staycation

10.0

/10

Reviewed 9 week(s) ago

The room was spacious, the bed had a large sea view, and the food menu changed daily. I was very satisfied with my 5-day stay here.

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1 people find it helpful

ÁZ

Ái Zuy

Staycation

9.4

/10

Reviewed 9 week(s) ago

The security guard on the morning and evening shifts is very nice, the location is convenient for getting around, right in the city center.

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3 people find it helpful

X***n

Staycation

8.8

/10

Reviewed 11 week(s) ago

Everything was okay except for having to park in the city parking lot, and the TV was old, so it only had traditional channels, no Smart TV.

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3 people find it helpful

Verified Traveler

Staycation

9.1

/10

Reviewed 15 week(s) ago

The staff were friendly and enthusiastic. However, the hotel was built quite a long time ago, so the soundproofing is very poor. You can hear everything, even people walking on the balcony or pulling chairs and talking loudly from the next room. The breakfast was plentiful, and the dining area had a nice sea view.

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2 people find it helpful

HoangNguyen

Staycation

10.0

/10

Reviewed 16 week(s) ago

The staff were friendly, and I appreciated the attitude of the security guards.

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7 people find it helpful

Ngu N. L.

10.0

/10

Reviewed 19 week(s) ago

The hotel has a stunning view, delicious breakfast, and very friendly staff.

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4 people find it helpful

P***m

8.5

/10

Reviewed 24 week(s) ago

The space is small, and the food selection isn't very diverse, but you can't expect more at this price. Overall, it's okay.

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6 people find it helpful

Kieu O.

9.7

/10

Reviewed 37 week(s) ago

The room is very convenient to go to the beach. The food is delicious, other people's reviews say it's small, but in my opinion, the quality is good, just enough, and delicious.

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5 people find it helpful

D***o

Staycation

8.7

/10

Reviewed 37 week(s) ago

Room with convenient location, super beautiful sea view, the only minus point is breakfast

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7 people find it helpful

H***i

8.8

/10

Reviewed 39 week(s) ago

Clean and beautiful hotel, new furniture, central location, easy to get around.

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1 people find it helpful

T***h

8.8

/10

Reviewed 40 week(s) ago

Staff, hotel everything is ok except the breakfast buffet has too little food. I think the hotel should put the child surcharge in the policy section so that guests can consider. Otherwise, when checking in, no matter how many guests, they have to pay, otherwise they can cancel the booking.

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8 people find it helpful

P***M

8.7

/10

Reviewed 41 week(s) ago

When checking in, the room had a bit of an old smell on the blanket and pillows, the soundproofing was not very good, but otherwise ok, nice view near the sea, friendly staff

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1 people find it helpful

X***n

Staycation

9.7

/10

Reviewed 43 week(s) ago

I think the hotel is very ok for this price range. The receptionists and security guards are very friendly and enthusiastic. The rooms are clean and fully equipped. The soundproofing is a bit poor, but I don't see any problem. The only minus point is that the buffet has few dishes and is not diverse. Because the hotel is small, both the rooms and the reception and dining areas are small. Anyway, the price and quality are still ok for me.

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4 people find it helpful

Accommodation's Reply

06 Aug 2025

n Hello! Thank you for choosing Melissa Hotel accommodation services! The hotel is very grateful and extremely happy to receive positive feedback from you. Your comments will be the motivation and effort of the hotel to serve customers more professionally. Once again, thank you very much! See you soon! Melissa Hotel ❤️

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chu v. k.

5.0

/10

Reviewed 43 week(s) ago

Staff are not friendly, do not support and listen to customers' needs, hotel has no parking

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4 people find it helpful

Accommodation's Reply

06 Aug 2025

Dear Sir/Madam, Thank you for trusting and choosing Melissa Hotel accommodation service! The hotel is very grateful to receive feedback from you and the hotel apologizes for bringing you a bad experience. Regarding parking, all hotels on Tran Phu Street do not have car parking; most cars will be parked in the provincial lot and charged separately; and in the hotel details, there is also a note that parking is charged. Your feedback will be received and thoroughly resolved by the hotel, trying to improve to serve customers. Sincerely thank you! Melissa Hotel

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Luong T. T. V.

6.6

/10

Reviewed 47 week(s) ago

In the room selection section, there is no option for sea view or street view. So when booking, there is a note for sea view, but when checking in, the staff said "Booked a regular room but asked for sea view". I think the hotel did not read the guest's note and showed an attitude.

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13 people find it helpful

Accommodation's Reply

06 Aug 2025

Dear Sir/Madam, Thank you for trusting and choosing Melissa Hotel accommodation services! The hotel is very grateful to receive feedback from you! The hotel room types posted for sale on online platforms all have room type names, detailed descriptions and room images attached to that room type. The room you booked is a room with a street view and a little sea view. The hotel has provided the correct room type that you booked. Regarding the unfriendly attitude of the staff, the hotel would like to acknowledge the responsibility to apologize to you and will handle it internally. Your feedback will be received and thoroughly resolved by the hotel, trying to improve to serve customers. Sincerely thank you! Melissa Hotel

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Lan T.

8.5

/10

Reviewed 49 week(s) ago

I stayed here for 2 nights, opposite the beach, very convenient for sunbathing and swimming.

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1 people find it helpful

Accommodation's Reply

04 Jul 2025

Hello! Thank you for choosing Melissa Hotel as your accommodation service! The hotel is very grateful and extremely happy to receive positive feedback from you. Your comments will be the motivation and effort of the hotel to serve customers more professionally. Once again, thank you very much! See you soon! Melissa Hotel ❤️

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Melissa Hotel Nha Trang

Overall Ratings & Reviews Melissa Hotel Nha Trang

8.6

8.5

8.3

8.8

8.5

Traveller Reviews Melissa Hotel Nha Trang