A-In Hotel Riverside
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Overall Ratings & Reviews A-In Hotel Riverside
Traveloka (230)
8.4
Very Good
From 230 reviews
Provided by travellers on
Cleanliness
8.4
Room Comfort
8.3
Meal
8.0
Location
8.6
Service and Facilites
8.3
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Distance to City Center (1)
Price (1)
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Traveller Reviews A-In Hotel Riverside
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40
Customer reviews
D***g
8.5
/10
Reviewed 5 week(s) ago
The room wasn't exceptionally clean; I even saw a dead cockroach on the floor. The staff, however, were very helpful.
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1 people find it helpful
VS
Vladimir S.
8.2
/10
Reviewed 11 week(s) ago
Near District 1, just 10 minutes walk and need to cross bridge
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Verified Traveler
Staycation
8.5
/10
Reviewed 27 week(s) ago
The small room is cramped and has no place to hang clothes. The big room facing the front has no wardrobe. The refrigerator doesn't cool well. The bathroom fixtures are also old.
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4 people find it helpful
T***n
6.0
/10
Reviewed 28 week(s) ago
Uneven staff, polite male staff. Female staff on Friday night shift 10/24 was quite lazy, attitude towards customers. Same staff on afternoon 10/25 had attitude towards customers. On 10/24 asked to check hot water but it was not done, said staff would change shift at 11am? How did the customer take a bath? On afternoon 10/25 the customer asked to call staff to clean the room but the attitude towards the customer was the same? Asked the customer why didn't they call to clean the room yesterday on another shift, another person?
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4 people find it helpful
CHE M. H.
10.0
/10
Reviewed 47 week(s) ago
Room ok, airy and good. Bathtub as expected
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1 people find it helpful
G***t
Business
5.9
/10
Reviewed 59 week(s) ago
Room without closet
Shower not adjustable
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2 people find it helpful
ĐN
Đinh N. N.
6.4
/10
Reviewed 89 week(s) ago
Near the center, enthusiastic staff, let me check in an hour early, but the price is high and the quality is not like that. No laundry, the room is not as new and sparkling as in the picture.
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5 people find it helpful
ML
Mai L.
6.1
/10
Reviewed 116 week(s) ago
Tôi thuê khách sạn 1 đêm nhưng buổi tối nhân viên lại gọi điện hỏi tôi có ở lại hay không? Ủa. Tôi đã trả tiền 1 đêm. Tôi ở lại hay không là chuyện của tôi. Bộ có khách khác thuê nên phải hỏi để lấy phòng cho khách khác thuê à?
2 people find it helpful
HT
Hung T.
8.8
/10
Reviewed 125 week(s) ago
I had a room on the third floor with a city view. The staff was friendly. The room was nice and clean. There was traffic noise, but it was not too loud.
2 people find it helpful
Accommodation's Reply
21 Dec 2023
Thank you for trusting and choosing A-In RiverSide. We will try to improve the quality of service to get better day by day. We wish you good health and will always support A-In.
NC
Nim C.
9.1
/10
Reviewed 129 week(s) ago
The bed is a bit weak. The bathtub lamp was moved to a more convenient place so guests could easily see the window. Bedding and pillows have a slight odor. But overall okay.
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5 people find it helpful
Accommodation's Reply
24 Nov 2023
Thank you for trusting and choosing A-In RiverSide. We will try to improve the quality of service to get better day by day. We wish you good health and will always support A-In.
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NP
Nguyen P.
9.4
/10
Reviewed 185 week(s) ago
The room I chose was small but clean. Fully equipped and clean equipment, friendly staff. The location is convenient and the parking lot has enough space for 2 cars (I'm not sure if 3 cars are enough). The minus point is that the bed is not good, easy to make noise
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2 people find it helpful
BN
Brian N.
8.5
/10
Reviewed 195 week(s) ago
I found the service of the hotel good
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2 people find it helpful
HM
Huyền M.
6.4
/10
Reviewed 195 week(s) ago
Phòng rất bé. Nền gạch bể vỡ đi cộc cạch, giường rất rất bé. Không cách âm. Ở ngoài mấy cô dọn phòng rất ồn ào. Chỉ tiếng động nhỏ ở ngoài cũng nghe được. Nhân viên lễ tân là nam, rất không thân thiện, không nhiệt tình, không có lấy 1 nụ cười nào. Mặc dù mình không hề làm phiền gì các bạn ấy
6 people find it helpful
Accommodation's Reply
11 Aug 2022
Yes, we sincerely apologize for the bad experience during your stay at the hotel, we would like to acknowledge your comments and feedback, our side will review and improve the quality of personnel. along with the infrastructure to try to bring the best quality to customers who have chosen A-IN RiverSide. Once again, I sincerely apologize to you for the problem I encountered while staying with me and also thank you for taking the time to give your comments to help us improve, Hope one day we have the opportunity to be with you. Serve you again and will try to bring the best experience for you!
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NY
Nguyễn Y. L.
8.5
/10
Reviewed 212 week(s) ago
The hotel is near the center, easy to move to places. The room has a nice view, lovely staff. 5 stars now and forever
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6 people find it helpful
Accommodation's Reply
20 Apr 2022
Thank you for trusting and choosing A-In RiverSide, we will try to improve the service quality to get better and better, wish you good health and will always support A-IN RiverSide.
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HT
Huynh T. L.
9.7
/10
Reviewed 216 week(s) ago
The hotel looks luxurious, the room is very nice, the staff is enthusiastic, the pool is clean but the water is a bit cold, there is a chance to come back
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2 people find it helpful
EG
Ellie G.
6.3
/10
Reviewed 219 week(s) ago
The TV can't be adjusted, the room this time is not as airy as usual.
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2 people find it helpful
Accommodation's Reply
02 Mar 2022
A-In Riverside sincerely thanks you for choosing the hotel and sincerely apologizes for the problems you have encountered, hopefully during your next stay, if you have any problems, please report it to the front desk. with me for support at the time of stay. My side will try to fix and improve the quality of service. Hope you understand and wish you good health, success and will always support A-In RiverSide.
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Nguyen
5.2
/10
Reviewed 219 week(s) ago
No room cleaning during my staying, I have to ask for doing and water fulfill daily: (.
3 people find it helpful
ND
NGUYEN D. N.
9.4
/10
Reviewed 237 week(s) ago
The hotel has a beautiful and unique view, the room is clean, the staff is friendly
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1 people find it helpful
Accommodation's Reply
02 Nov 2021
Da A-In Hotel Riverside thank you for choosing and very happy that you were satisfied with the service. I will always try to maintain and improve the quality of service even more. Hope you will always support A-In in the future.
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LH
Luu H. N.
6.0
/10
Reviewed 329 week(s) ago
Rooms are not nice and not clean but the price is high. Looks like a normal thinker.
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4 people find it helpful
Nguyen Q. H.
Romantic
10.0
/10
Reviewed 330 week(s) ago
I really don't think the quality is so good, the price is cheap but the hotel is like 4 stars, the room is bigger than the picture, after coming back to Saigon, I will stay in this hotel, the reception to protect are very easy. love
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5 people find it helpful
Number of reviews per page
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