Overall Ratings & Reviews Casa Marina Resort

The resort is very bad, from the attitude of the staff to the management, the rooms are very dirty and bad. When I booked breakfast, from the time I checked in until I went up to eat breakfast, they said it wasn't booked yet. The staff came to check twice, but the manager sat in a corner and didn't come. The photos on traveloka are very nice and clean, but in reality, it's really disappointing... from the service to the attitude. The resort is still accepting guests under repair. The swimming pool is small and the design looks very dirty and patchy. In the resort, guests hang their clothes everywhere, which is very unsightly and looks like a motel. The rooms have poor soundproofing.

- I stayed for 2 nights as a family trip - the beach is clean but has many big rocks underneath, but overall the beach and the sea is beautiful, they also have a kayak for u to go around - it's next to a fishing village so in the afternoon, they started to sell seafood at the beach, Need to find a way to keep the beach cleaner for this. - the room is ok, spacious, have overall necessities but they are a bit old - the room isn't sound proof at all, which is my disappointment, midnight and early morning u can hear people talking very clearly in the hall. - buffet breakfast is ok - staff are very friendly and nice, they help me check in early because the room was ready before check-in time.

Everything was great and I really enjoyed the service here. I will come back with my family next time.

Large, clean room with beautiful view. I stayed in the luxury osen view room. Room view is extremely beautiful. My family has 2 babies, 1 8 year old and 1 22 month old. I arrived at the resort at 10 am. As soon as I arrived at the reception, they said they wanted to change my room to a Bungalows class so I could check in right away. I agreed. . But when I discussed it with my husband, he didn't want to change, so I went back and told the receptionist. , that I won't change rooms anymore. The receptionist informed us that if we did not change rooms, we would have to check in at 2:00 p.m. Meanwhile, the luxury rooms are right near the reception, so I know that those rooms have no guests. We have a baby in our family, we fly to Quy Nhon at 6am. So our kids have to go from 3:30 a.m. to the airport. I told the staff to help my family check in a little early because we have a small child. But because I did not agree to change rooms, the receptionist insisted on not allowing early check-in. They made me wait until nearly 1:00 pm to check in (Because my babies were too tired and hot. So I had to go to the receptionist 3 times to check in). During that time, I waited in the reception lobby very hard. hot, but did not receive any help from the receptionist at all. Even when I arrived at the resort, I was not invited to sit at the table for a drink. The receptionist told me to go to the front desk to check in and was offered 2 glasses of water there. I've been to many places, but I've never had such a bad staff. If it's to evaluate employees, sure. I have never seen anywhere where the receptionist is so poor. As for the room, it is clean and has a beautiful view. Nearby there are seafood restaurants that serve dinner, but I tried two restaurants and found them both not delicious or sweet. Although the seafood is fresh. Eat like farmed seafood, not caught in the sea

Everything is OK except for the mosquito room. Mosquitoes buzz around at night and can't sleep. They sting all over the body.

The resort is about 15 minutes by car from the city center. There is a private beach, clear blue sea, beautiful rocks, fine sand, and enough beach games (fees apply). Green space, lots of trees, reasonable design, clean and friendly. Great sunrise view. Haven't tried the food here yet. Next to the beach in the afternoon there is fresh seafood sold by local people, deliciously prepared and reasonably priced.

Phòng rộng rãi, thoáng mát. Nhân viên tư vấn nhiệt tình vui vẻ và thân thiện. Thức ăn ngon nhưng buffet sáng mình vẫn chưa hài lòng lắm

Quay lại mình sẽ tiếp tục chọn nơi này! Tuyệt vời…

Dịch vụ tuyệt vời. Cảnh quan được quan tâm chu đáo. Đồ ăn ngon. Cám ơn các bạn.

Gửi đến resort và anh quản lý 10 điểm tuyệt vời không có nhưng! Chất lượng dịch vụ cực kỳ tốt. Anh chị nhân viên thân thiện, ân cần, chuyên nghiệp và hỗ trợ tụi mình nhiệt tình. Chỗ ở sạch sẽ, thoáng mát view đẹp. Vị trí cách trung tâm thành phố vừa đẹp để có thể di chuyển, cung đường dễ di chuyển, như đi phượt ^-^ Cảm ơn resort và anh quản lý đã hỗ trợ tụi em nhận và trả phòng để tụi em có kỳ nghỉ vui vẻ.

Good accommodation, nice staff and service, the beach is fine but kind of crowed and shared with the locals.

khách sạn view bình thường, cơ bản và đơn giản. không đẹp lắm. chỉ có hồ sen và bể bơi. bể bơi thiết kế không đẹp mà rất trơn trượt. diện tích rất nhỏ. buffe sáng ngon hài lòng nhất thôi.

The trip has not ended but I feel so good that I have to write a review right away. Room, food, staff are all ok. The beach is rocky and rocky, but it is quiet, seeing fish right next to the shore, so I don't consider it a minus point at all. My family swims in the sea after swimming in the salt water pool, which is also very enjoyable. In the evening, there is a seafood customs right next to the resort, good prices, fresh food, lovely staff. What a wonderful first day of summer vacation!

On check-in, the front desk talked a bit. Check out and meet the friendly and enthusiastic receptionist. There's no place else to play around here. In general, just 1 day is ok.

Enthusiastic staff, the price of about 1 million more is also quite good, worth the experience

yên tĩnh sạch sẽ nhan viên lịch sự

Resort ok quality. The view is as beautiful as the picture

Friendly and kind. clean and beautiful and reasonable cost

I have experienced many resorts, both domestically and abroad. I think Casa Marina is one of the resorts that I like the most. Not only at the reasonable price but also the service is really professional. From the moment I walked into the reception to the time I checked out, everything was very considerate and welcoming. Especially when I checked in early, it was not until 12 noon that I and my family had checked in, the receptionist was still happy to let me check in early. Just swimming in the sea and having a view of the mountains and forests, great for both roads.

Okela lắm. Sẽ quay lại khi có dịp tới Quy Nhơn.