7.8
Pleasant
From 424 reviews
Provided by travellers on
Cleanliness

7.7

Room Comfort

7.7

Meal

7.6

Location

7.9

Service and Facilites

7.6

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Traveller Reviews OYO 820 Abad Baru Hotel

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40
Customer reviews
W Jodistian A.
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6.0
/10
Reviewed 181 week(s) ago
When bad service comes, the rooms are also provided improvised, dirty and smelly. The contents of the refrigerator are empty but Dirty. The toilet cannot be flushed. AC leaks and is noisy. When it arrived there were no towels, needed to be asked to be given. And only given 3 even though the room is for 4 guests. That night asked to move to an upstairs room, it was quite occupied even though it still smelled.
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3 people find it helpful
Accommodation's Reply
12 Apr 2022
Sorry for the hassle you faced, Wild! We've marked a note for the experience you had this time. Rest assured, that we will endeavor to ensure a pleasant stay with us in the future. Greetings, Jane!
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Zainal S. A.
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6.4
/10
Reviewed 182 week(s) ago
Close to the beach. I found no problem with workers here. Just a little disappointed with the facilities. Wifi does not reach the entire room, even though it is listed as one of the facilities obtained. TV channel is also only one clear. The room lights are dim.
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1 people find it helpful
Accommodation's Reply
22 Apr 2022
Hi Zain! Thank you for spending your valuable time to rate us. We will definitely continue to work on improving our services to ensure a better experience in the future. Regards, Joey
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Rani C. C.
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8.8
/10
Reviewed 183 week(s) ago
Cheap and comfortable, quite comfortable for a budget hotel, for sleeping while in Pangandaran, this is good enough. Very close to the west coast and public facilities such as restaurants, supermarkets, and others.
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Accommodation's Reply
06 Apr 2022
Charmed to see that you liked our services, Rani. Have a nice day Regards, Philip
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raden f. m.
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6.2
/10
Reviewed 183 week(s) ago
Not really a recommendation. The room is cramped, dirty, lots of ants in the bathroom. TV has no signal. The air conditioner is not cold enough, the lights are very dark. The night light doesn't work. Regret staying here. Very far to the beach.
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Accommodation's Reply
06 Apr 2022
Sorry for the hassle you faced, Febi! We've marked a note for the experience you had this time. Rest assured, that we will endeavor to ensure a pleasant stay with us in the future. Greetings, Jane!
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Yudi R. M.
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6.3
/10
Reviewed 188 week(s) ago
Just a suggestion, further improve service to consumers, especially the cleanliness of the rooms. Yesterday's experience, when entering the room there was a musty smell and there were still traces of cigarettes that had not been cleaned, even the remote AC could not be reduced, so I had to complain directly to the staff. But for the service of the staff, okay, friendly, and good. It's just cleanliness that must be improved, yes, spirit.
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Accommodation's Reply
27 Feb 2022
Hi, We are sorry to know that your experience with us was not pleasant. We will definitely work on your feedback to give you the best experience next time Regards, Amelia
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lanny s. p.
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4.8
/10
Reviewed 188 week(s) ago
Highly not recommend and dissatisfied disappointing. Dirty sheets want to move rooms even though I add money, the reason is full even though it's empty, not yet check out time, I've been waiting in front of the same room who wants to clean and clean, the service is songong and unfriendly and uncomfortable.
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1 people find it helpful
Accommodation's Reply
23 Feb 2022
Sorry for the inconvenience, Lanny. We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Kisno!
M Yunus
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5.8
/10
Reviewed 193 week(s) ago
The facilities are very disappointing, what I like is that the room is quite spacious for a family suite.
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Accommodation's Reply
16 Feb 2022
Hi, Muhammad! Thank you for sharing your feedback with us. We will work even harder for your complete satisfaction and make your next stay nothing less than an amazing experience. Regards, Maliva!
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sri m.
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9.1
/10
Reviewed 193 week(s) ago
Really recommended, even though the hotel is not in front of the beach but it's quite close to the beach by foot, close to where to buy souvenir clothes, it's suitable, I've stayed at this hotel 2 times, quite satisfied.
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Accommodation's Reply
16 Feb 2022
Thank you for rating us positively, Sri! It?s so disheartening to see our respected guest unsatisfied with our facilities. We have notified the concern with our significant team to ensure a comfortable stay in the future. Regards, Kisno!
Sriayu B. T.
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6.0
/10
Reviewed 193 week(s) ago
For cleanliness 7/10 so it's still pretty good, for service, it's really lacking. Asked to replace the gallon at night, he said he couldn't because there was no one in line, so he had to wait for tomorrow morning, it was already morning and it was just replaced at around 10 am. The mattress that I got also felt spring so it wasn't comfortable when I slept. Please improve the service again.
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Dian A.
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6.1
/10
Reviewed 193 week(s) ago
The hotel staff is not friendly at all, all bitchy. All facilities must be requested, like glass towels.. trz drinking water is not provided in the room dispenser together outside, the sheets are not replaced, the hot water does not turn on, the tv channel is only antv only, not recommended, want to check in at half past 2 or not could have to be charged again even though the room was empty "only half an hour difference" please deh.
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Noviola
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8.5
/10
Reviewed 194 week(s) ago
The location is a bit far from the beach, the villanua itself is big for the price of 350k, it can fit most of the 7 yesterday, I had a room with two beds, it was big, it's just that the air conditioner sounded like a stick, so it was a little disturbed when the ac was turned on and the walls were peeling off, it seems it would be better if the ac in service and repainted rooms.
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4 people find it helpful
Fitry N.
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8.5
/10
Reviewed 195 week(s) ago
My rating for this inn is enough. According to the price we pay. Don't have too high expectations 😊 for those who want to stay overnight, bring your own mineral water, your own toiletries, and don't forget to bring mosquito coils. The others have been conveyed by the previous stay.
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4 people find it helpful
Suria G.
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6.4
/10
Reviewed 195 week(s) ago
The TV doesn't work. Children become Bete. No entertainment.
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Siswo H.
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8.5
/10
Reviewed 195 week(s) ago
the hotel is good, clean, it's just that the parking space is not wide enough, if possible the guest car is washed so that when we check out the car is clean... thanks
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siti j.
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6.2
/10
Reviewed 195 week(s) ago
Actually it's comfortable, it's just that there are no toiletries, only towels. The towels were also requested first from 4 rooms, some of the AC and TV didn't turn on. Warm water doesn't really work, close to the beach. Wifi is not connected to the network even though it is being monitored below. Sorry, please improve, it's a shame the place is strategic.
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Rita
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5.2
/10
Reviewed 198 week(s) ago
Kamarnya bau apek, sprei sama selimut kotor, lampu mati alasannya korslet, shower rusak, air panas mati, di web ada wi fi tapi ga ada, pegawai tidak profesional, sudah cukup sekali aja nginep di sana, standar OYO kok begjtu ya kecewa berat.
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dewi a.
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6.0
/10
Reviewed 198 week(s) ago
Masuk ke lobby bau asep rokok, pelayanan kurang ramah, sprei kotor, lampu dekat kamar mandi mati, air di wastafel mati, air galon kosong. Komplain katanya ambil aja galon di lantai bawah habis airnya. Harga air galon gak seberapa tp gak niat aja nyediain, tau sih murah sewa kamarnya tapi gak gini juga. Cukup sekali aja nginep di sini.
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Sri M.
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5.7
/10
Reviewed 198 week(s) ago
The service is not satisfactory.
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Chaerudin C.
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6.0
/10
Reviewed 198 week(s) ago
Minerals in empty gallons. Staying for rest is even used for karaoke at night on the balcony of the room. How do you want to rest?
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sofyan a.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 202 week(s) ago
Drinking water is not provided, there is only 1 hot water dispenser, it is also only on the bottom floor, imagine that in some tens of rooms there is only 1 hot water dispenser.
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