8.3
Very Good
From 109 reviews
Provided by travellers on
Cleanliness

8.5

Room Comfort

8.3

Meal

8.1

Location

8.3

Service and Facilites

8.3

People often mention about Bonjour Nha Trang Hotel
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Surroundings (5)
Room Space (5)
Hotel Area (5)
Staff Friendliness (4)
Wifi (1)
Bathroom (1)
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Traveller Reviews Bonjour Nha Trang Hotel

Number of reviews per page
20
40
Customer reviews
Thai N. N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
Check in took a while, 2pm peak hour and only 1 receptionist.
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DUONG T. N.
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Business
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6.3
/10
Reviewed 40 week(s) ago
The room smells bad, the receptionist is not enthusiastic, the water is rude. The guest paid for the room in advance but the hotel still kept the guest's original ID card, which is annoying.
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T***N
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Staycation
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6.2
/10
Reviewed 51 week(s) ago
The room is neat and clean, but there is no shampoo or shower gel even though it's 4*. Going up the stairs makes the suitcase difficult to move. Early check-in is not supported, surcharge 250k from 5-6am. The swimming pool is deep, there are no small steps going down, children cannot swim. The phone asked/reminded to check out early, even though the check-out was 30 minutes late at Vinpearl, there was no reminder.
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N***n
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8.4
/10
Reviewed 55 week(s) ago
Children 6 years and older are counted as 1 adult when choosing a room with breakfast. Slightly different from the previous hotels I've been to. For the same price, there will be many better choices! The food is not too diverse.
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4 people find it helpful
Accommodation's Reply
08 Jul 2024
Thank you for your feedback to BONJOUR We would like to acknowledge your comments. and day 1 to improve the service Sincerely!
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DUONG T. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 56 week(s) ago
Nice, clean, comfortable room near the center
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1 people find it helpful
Accommodation's Reply
08 Jul 2024
Thanks for your respond We are perfecting our services day by day and look forward to welcoming you on the next occasion Best regards!
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DUONG T. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 56 week(s) ago
Clean, comfortable room, close to the center
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Accommodation's Reply
08 Jul 2024
Thanks for your respond We are perfecting our services day by day and look forward to welcoming you on the next occasion Best regards!
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DUONG T. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 56 week(s) ago
Clean room, enthusiastic staff
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Accommodation's Reply
08 Jul 2024
Thanks for your respond We are perfecting our services day by day and look forward to welcoming you on the next occasion Best regards!
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DUONG T. N.
icon-Business
Business
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9.7
/10
Reviewed 57 week(s) ago
Nice room, clean, near the center, near the beach, enthusiastic staff
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1 people find it helpful
Accommodation's Reply
08 Jul 2024
Thanks for your respond We are perfecting our services day by day and look forward to welcoming you on the next occasion Best regards!
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DUONG T. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.2
/10
Reviewed 58 week(s) ago
dirty towels and washcloths
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3 people find it helpful
Accommodation's Reply
08 Jul 2024
We are sorry to receive feedback like this from you We improve our service day by day to get better day by day Best regards!
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DUONG T. N.
icon-origin-TRAVELOKA
6.7
/10
Reviewed 58 week(s) ago
Too dirty towels and face towels can infect guests. Even after being reminded, dirty towels are still left for guests to use. Too dirty and unhygienic.
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3 people find it helpful
Yến N. N. T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 61 week(s) ago
Phòng sạch sẽ, thoải mái, đầy đủ tiện nghi. Nhân viên chuyên nghiệp, nhiệt tình. Mình đã có trải nghiệm vô cùng tốt ở Bonjour. Cảm ơn rất nhiều!
3 people find it helpful
Accommodation's Reply
07 Jun 2024
Dear Nhi Thank you for your comments on Bonjour. The hotel is always improving day by day. Hope you have the opportunity to visit Nha Trang and still remember Bonjour. Wishing you and your family happiness and health Best regards!
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Phung V. Q.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 67 week(s) ago
Điều hoà chưa đủ mát cần thêm quạt
1 people find it helpful
nguyen t. n. v.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 67 week(s) ago
Mình cảm thấy nhân viên khách sạn rất thân thiện, ở đây mình thuê xe máy tại khách sạn với giá 150k/ngày cũng đi vi vu được nha trang nên thấy rất tiện lợi. Giá cả phù hợp. Tuy nhiên mình ở tầng 9 của khách sạn thì phòng này wifi khá yếu, nếu ở trong phòng đóng cửa lại thì hầu như sẽ không truy cập được wifi. Nên hi vọng khách sạn sẽ sớm khắc phục được tình trạng này.
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4 people find it helpful
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Mymy
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 71 week(s) ago
Nen xem lai cach lam viec cua buong phong va cach xu ly van đe cua le tan, đac biet la ban le tan nu ca sang ngay 11/3/2024. Mong moi nguoi luu y luc nhan phong hay kiem tra tat ca moi thu, đung nhu minh qua tin tuong khach san nen khong kiem tra chung va cung nghi đon gian chi may chai nuoc nen chac khong co gi đau boi vi nhin so qua minh thay nuoc van vay nhung khong ngo nap co dau hieu mo ra, minh cung bi ngac nhien luc tra phong vi minh co sai đau. Minh co viet nguyen mot bai phan hoi ro ve cau chuyen nhung đang cho duyet, neu duyet xong roi moi nguoi co the thay binh luan that la dai cua minh o khach san nay tren app va đoc đe xem xet nhe.
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Nguyen Q. N.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 74 week(s) ago
Phòng ốc sạch sẽ, nhưng mình nghĩ không đạt 4 sao vì khách sạn nằm trong hẻm xe cộ ra vào khó khăn lại không có bãi đậu xe trước khách sạn như quảng cáo
3 people find it helpful
Thai T. D. H.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 74 week(s) ago
Phòng nhỏ, cũ, toilet khi tắm nước tràn ra sàn. Cửa chính phải đóng rất mạnh mới khép vào được
3 people find it helpful
L Nguyn
icon-origin-TRAVELOKA
9.4
/10
Reviewed 110 week(s) ago
Friendly hotel staff, good room. And the price is reasonable.
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2 people find it helpful
HUNG
icon-origin-TRAVELOKA
6.0
/10
Reviewed 110 week(s) ago
Đặt phòng family cho 4 người (vì có 2 con nhỏ). Đến nơi nhận được 2 phòng x 2. Cách xa nhau đường vào chât chội cho xe 7 chỗ (vì buôn bán và nhiều khách sạn trong hẻm xe để lung tung. Chỉ có 1 chỗ đậu xe trước khách sạn. Mình về trễ chạy xuống hầm.sáng 7h30 bị gọi dựng dậy chạy xe ra đầu đường đậu bỏ đó 😭. Khách sạn phải nên ghi là ko có chỗ đậu xe qua đêm để khách lựa chọn phù hợp.
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3 people find it helpful
Nguyen T. T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 115 week(s) ago
phòng ốc đẹp, sạch, bữa sáng đa dạng
3 people find it helpful
TRAN T. T. T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 145 week(s) ago
Clean room, enthusiastic service staff
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2 people find it helpful
Number of reviews per page
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