8.4
Very Good
From 4,287 reviews
Provided by travellers on
Cleanliness

8.4

Room Comfort

8.5

Meal

8.2

Location

8.5

Service and Facilites

8.5

People often mention about Horison Inn Alaska Simpang Lima Semarang
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Keramahan Staff (74)
Suasana (61)
Jarak ke Pusat Kota (60)
Kamar Tidur (58)
Ukuran Kamar (52)
Akses (51)
Kamar Mandi (48)
Area Hotel (47)
Wifi (46)
Waktu Check-in/out (43)
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Traveller Reviews Horison Inn Alaska Simpang Lima Semarang

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40
Customer reviews
P***i
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 day(s) ago
The room was actually comfortable, but I happened to get a room next to the freight elevator, and the noise was quite disturbing. Otherwise, I was very satisfied, and the staff was very friendly.
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Diana M.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Overall, it's okay. The staff is friendly, the rooms are very spacious, and the price is very affordable. The only downside is that there's very little parking space. So I always park my car at the school next to each hotel. Crossing the busy street is a bit scary, especially when there's no one to help me.
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Accommodation's Reply
14 Jul 2025
Dear Ms. Diana M. Please allow me the opportunity to introduce myself. My name is Mahinda and I am the General Manager at Hotel Horison Inn Alaska Simpang Lima, Semarang. My guest service team has informed me about the service you received during your stay with us; First and foremost I would like to sincerely apologize for this. We always strive to provide the best service to our guests and especially to regular guests like you, and on this occasion we did not exceed your basic expectations. I look forward to hearing from you and look forward to welcoming you to Hotel Horison Inn Alaska Simpang Lima Semarang. Sincerely. Mahinda m c, General Manager. Horison Inn Alaska Simpang Lima Semarang
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Desi P. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Very comfortable, all the staff are friendly, the place is clean. Awesome... Anyway, I want to stay here again if I go to Semarang
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Accommodation's Reply
14 Jul 2025
Dear Ms. Desi P. A. Thank you for your visit and we really appreciate your positive review. Our guest satisfaction is our priority and it is great to know that every part of your experience went well. Your positive feedback has been sent to our team and this really encourages us to always provide the best service to meet, even exceed guest expectations. We look forward to your next visit to our hotel and will be happy to assist you. Sincerely, Mahinda Metta C, General Manager. Horison Inn Alaska Simpang Lima Sermarang.
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g***g
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
clean room, clean bathroom, unfortunately the 704 sink takes a long time to drain
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Mr. G. Please allow me the opportunity to introduce myself. My name is Mahinda and I am the General Manager at Hotel Horison Inn Alaska Simpang Lima, Semarang. My guest service team has informed me about the service you received during your stay with us; First and foremost I would like to sincerely apologize for this. We always strive to provide the best service to our guests and especially to regular guests like you, and on this occasion we did not exceed your basic expectations. I look forward to hearing from you and look forward to welcoming you to Hotel Horison Inn Alaska Simpang Lima Semarang. Sincerely. Mahinda m c, General Manager. Horison Inn Alaska Simpang Lima Semarang
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B***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Best hotel for staying in Semarang
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Accommodation's Reply
14 Jul 2025
Dear Sir/Madam, Thank you for your visit and we greatly appreciate your positive review. Our guest satisfaction is our priority and we are pleased to know that every part of your experience went well. Your positive feedback has been sent to our team and this really encourages us to always provide the best service to meet, and even exceed, our guests' expectations. We look forward to your next visit to our hotel and will be happy to assist you. Sincerely, Mahinda Metta C, General Manager, Horison Inn Alaska Simpang Lima Sermarang.
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Jacob O.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The staff is very friendly, helpful, and accommodating.
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Accommodation's Reply
14 Jul 2025
Dear Mr. Jacob, Thank you for your visit and we greatly appreciate your positive review. Our guest satisfaction is our priority and we are pleased to know that every part of your experience went well. Your positive feedback has been sent to our team and this really encourages us to always provide the best service to meet, and even exceed, our guests' expectations. We look forward to your next visit to our hotel and will be happy to assist you. Sincerely, Mahinda Metta C, General Manager, Horison Inn Alaska Simpang Lima Sermarang.
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Masitha W. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Very happy to stay here, friendly staff, pool, location is not very central but quite easy to access to buy souvenirs because hopefully there is no traffic jam, I like the shower the most, it can be used for ablution, the lemongrass scented soap is very relaxing, there is a welcome drink of mustard greens juice. Recommended, only the lack of soundproofing in the room, the sound of the elevator from inside the room is a bit disturbing but overall okay
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Ms. Masitha W. S. Thank you for your visit and we really appreciate your positive review. Our guest satisfaction is our priority and it is great to know that every part of your experience went well. Your positive feedback has been sent to our team and this really encourages us to always provide the best service to meet, even exceed guest expectations. We look forward to your next visit to our hotel and will be happy to assist you. Sincerely, Mahinda Metta C, General Manager. Horison Inn Alaska Simpang Lima Sermarang.
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R***u
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Very satisfied. Unfortunately, I didn't have time to eat there yesterday. Hopefully I can go there again next time.
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Sir/Madam, Thank you for your visit and we greatly appreciate your positive review. Our guest satisfaction is our priority and we are pleased to know that every part of your experience went well. Your positive feedback has been sent to our team and this really encourages us to always provide the best service to meet, and even exceed, our guests' expectations. We look forward to your next visit to our hotel and will be happy to assist you. Sincerely, Mahinda Metta C, General Manager, Horison Inn Alaska Simpang Lima Sermarang.
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F***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
nice place to stay in semarang
1 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Sir/Madam, Thank you for your visit and we greatly appreciate your positive review. Our guest satisfaction is our priority and we are pleased to know that every part of your experience went well. Your positive feedback has been sent to our team and this really encourages us to always provide the best service to meet, and even exceed, our guests' expectations. We look forward to your next visit to our hotel and will be happy to assist you. Sincerely, Mahinda Metta C, General Manager, Horison Inn Alaska Simpang Lima Sermarang.
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F***i
icon-Transit
Transit
icon-origin-TRAVELOKA
6.9
/10
Reviewed 7 week(s) ago
Worth the price, easy to find location.
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Accommodation's Reply
14 Jul 2025
Dear Mr. F. Thank you for your visit and we really appreciate your positive review. Our guest satisfaction is our priority and it is great to know that every part of your experience went well. Your positive feedback has been sent to our team and this really encourages us to always provide the best service to meet, even exceed, our guests' expectations. We look forward to your next visit to our hotel and will be happy to assist you. Sincerely, Mahinda Metta C, General Manager. Horison Inn Alaska Simpang Lima Sermarang.
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A***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Nice place, I always go there when I stay in Semarang. It is also close to Simpang Lima.
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Accommodation's Reply
14 Jul 2025
Dear Mr. A. Thank you for your visit and we really appreciate your positive review. Our guest satisfaction is our priority and it is great to know that every part of your experience went well. Your positive feedback has been sent to our team and this really encourages us to always provide the best service to meet, even exceed, our guests' expectations. We look forward to your next visit to our hotel and will be happy to assist you. Sincerely, Mahinda Metta C, General Manager. Horison Inn Alaska Simpang Lima Sermarang.
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V***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Next, hopefully I can come back here.
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N***k
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
I stayed in room 706, a spacious room, cleaned every day without being asked, the water in the bathroom was a bit stagnant because the floor was not slanted enough so the water was not completely drained, I don't really understand whether the tea stirrer is always replaced every time there is a new visitor or not, because the writing on the stirrer is peeling off and doesn't look like new, the wifi is smooth, the AC is cold, the price is quite affordable compared to lodgings around Kariadi Hospital, it's better to stay at this hotel, only a difference of 20 thousand can get wow facilities. I didn't eat at the restaurant but was offered to eat in the room by the hotel. Suggestion: the bathroom floor can be renovated so that the water can drain completely and not stagnate.
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+2
1 people find it helpful
Dodi P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel staff's friendliness is top notch!
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1 people find it helpful
R***a
icon-Business
Business
icon-origin-TRAVELOKA
6.3
/10
Reviewed 8 week(s) ago
Several times staying at hotels around Simpang Lima with prices ranging from 300-500 thousand, this hotel is the most mediocre. Sorry but the conditions are like this. When you first enter, you have to wait 30 minutes to check in. Lift your suitcase to the trolley yourself, there is no security guard, want to enter the elevator under construction, finally take the elevator at the back, it seems like this is a goods elevator. Expecting a comfortable room? It turns out we booked the wrong hotel, it doesn't meet expectations, it's okay! Even though we diligently read reviews before booking & there's no way the price is not good, because the price is not cheap compared to the hotels we booked before. This input is based on my experience. Thank you.
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3 people find it helpful
K***y
icon-origin-TRAVELOKA
8.1
/10
Reviewed 9 week(s) ago
It was a bit uncomfortable staying here, because our room was always being monitored by 2 women.
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1 people find it helpful
S***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
for the cleanliness of the bathroom, it can be improved, because when you want to take a shower, you can smell a pungent, rotten smell from the drain. It would be better if the pillow and mattress sheets are always changed every time there are more guests staying because what I got was like used sheets and there were dirty stains on them
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A***s
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
best place for a business trip
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1 people find it helpful
Robby W.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
OK for a break after work.
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1 people find it helpful
Mohamad A. B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
For customer service when carrying luggage, please pay more attention to helping carry the luggage of consumers/hotel guests.
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2 people find it helpful
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