8.9
Very Good
From 575 reviews
Provided by travellers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.3

Location

8.9

Service and Facilites

8.9

People often mention about Smile Hotel Nha Trang
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Distance to City Center (17)
Room Space (11)
Surroundings (10)
Accessibility (10)
Staff Friendliness (10)
Bedroom (10)
Bathroom (10)
Wifi (7)
Family Friendly (6)
Hotel Area (6)
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Traveller Reviews Smile Hotel Nha Trang

Number of reviews per page
20
40
Customer reviews
nguyn t. n. l.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 day(s) ago
Hotel near the beach within walking distance, common space is a bit small
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Hoàng H.
icon-Staycation
Staycation
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9.4
/10
Reviewed 2 week(s) ago
The staff is very enthusiastic, the hotel has a vehicle rental service and delivery to your door, the price is also very reasonable, there is also a free swimming pool on the rooftop, very close to the beach, although the hotel is in an alley, the room is still comfortable and clean.
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2 people find it helpful
Accommodation's Reply
05 May 2025
Dear Guest! Thank you very much for sharing your compliments about your stay at Smile Hotel Nha Trang. We are very happy to hear that you are satisfied with the services that Smile Hotel provides during your stay. Our staff always try their best to provide the best service and we will take your comments as motivation to continue to bring more satisfaction to our customers in the future. We look forward to welcoming you back in the future and continuing to bring you great experiences. Best regards, Sales Dept
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Nguyen M.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Room is suitable for the price. Soundproofing is a bit poor but overall ok. Right near the center, convenient for traveling
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1 people find it helpful
Accommodation's Reply
05 May 2025
Dear Guest! Thank you very much for sharing your experience staying at Smile Hotel Nha Trang. Our staff always try their best to provide the best service and we will take your comments as motivation to continue to bring more satisfaction to our customers in the future. We look forward to welcoming you back in the future and continuing to bring you great experiences. Best regards, Sales Dept
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Lưu G. K. N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
friendly staff, clean and close to the beach
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2 people find it helpful
Accommodation's Reply
05 May 2025
Dear Guest! Thank you very much for sharing your compliments about your stay at Smile Hotel Nha Trang. We are very happy to hear that you are satisfied with the services that Smile Hotel provides during your stay. Our staff always try their best to provide the best service and we will take your comments as motivation to continue to bring more satisfaction to our customers in the future. We look forward to welcoming you back in the future and continuing to bring you great experiences. Best regards, Sales Dept
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H***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The room is a bit small but the hotel is in the city center, very convenient. The staff is friendly and polite. The room light is a bit dark!! The room is generally clean and hygienic, with full basic amenities.
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1 people find it helpful
Accommodation's Reply
05 May 2025
Dear Guest! Thank you very much for sharing your experience staying at Smile Hotel Nha Trang. Our staff always try their best to provide the best service and we will take your comments as motivation to continue to bring more satisfaction to our customers in the future. We look forward to welcoming you back in the future and continuing to bring you great experiences. Best regards, Sales Dept
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m***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The staff is very friendly and enthusiastic. There is also a convenient car rental service if needed. If I can return to Nha Trang, I will return to Smile Hotel Nha Trang.
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2 people find it helpful
Accommodation's Reply
05 May 2025
Dear Guest! Thank you very much for sharing your compliments about your stay at Smile Hotel Nha Trang. We are very happy to hear that you are satisfied with the services that Smile Hotel provides during your stay. Our staff always try their best to provide the best service and we will take your comments as motivation to continue to bring more satisfaction to our customers in the future. We look forward to welcoming you back in the future and continuing to bring you great experiences. Best regards, Sales Dept
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H***h
icon-origin-TRAVELOKA
7.9
/10
Reviewed 5 week(s) ago
Poor wifi, soundproof room, can hear the room next door
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Accommodation's Reply
08 Apr 2025
Dear Guest! Thank you for taking the time to share your experience at Smile Hotel Nha Trang. We are sorry to hear that you encountered some problems during your stay. We apologize for any inconvenience caused during your stay. We will review these issues and try to resolve them as soon as possible. Once again, thank you for sharing your experience. Your feedback helps us improve our services and provide the best experience for our customers. Best regards, Sales Dept.
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P***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The room is spacious and comfortable, fully furnished. The only problem is that my room is next to an abandoned house, I live alone so I'm scared 😂
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1 people find it helpful
Accommodation's Reply
08 Apr 2025
Dear Guest! Thank you very much for sharing your compliments about your stay at Smile Hotel Nha Trang. We are very happy to hear that you are satisfied with the services that Smile Hotel provides during your stay. Our staff always try their best to provide the best service and we will take your comments as motivation to continue to bring more satisfaction to our customers in the future. We look forward to welcoming you back in the future and continuing to bring you great experiences. Best regards, Sales Dept
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nguyen t. t. h.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Reasonable price hotel, clean, small and lovely rooms, enthusiastic receptionist support when I wanted to add more check-out time, thanks all
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Accommodation's Reply
08 Apr 2025
Dear Guest! Thank you very much for sharing your compliments about your stay at Smile Hotel Nha Trang. We are very happy to hear that you are satisfied with the services that Smile Hotel provides during your stay. Our staff always try their best to provide the best service and we will take your comments as motivation to continue to bring more satisfaction to our customers in the future. We look forward to welcoming you back in the future and continuing to bring you great experiences. Best regards, Sales Dept
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P***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
Nice, clean room. Enthusiastic staff. Reasonable price for a hotel near the beach.
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Accommodation's Reply
04 Apr 2025
Dear Sir/Madam, Thank you very much for sharing your compliments about your stay at Smile Hotel Nha Trang. We are very happy to hear that you are satisfied with the services that Smile Hotel provides during your stay. Our staff always try their best to provide the best service and we will take your comments as motivation to continue to bring more satisfaction to our customers in the future. We look forward to welcoming you back in the future and continuing to bring you great experiences. Best regards, Hotel Manager
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Pham A. T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Everything was great. Next time I have the chance I will come back and recommend it to everyone 🥰
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2 people find it helpful
Accommodation's Reply
31 Mar 2025
Dear Guest, Thank you very much for sharing your compliments about your stay at Smile Hotel Nha Trang. We are very happy to hear that you are satisfied with the services that Smile Hotel provides during your stay. Our staff always try their best to provide the best service and we will take your comments as motivation to continue to bring more satisfaction to our customers in the future. We look forward to welcoming you back in the future and continuing to bring you great experiences. Best regards, Sales Dept
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Tuyet T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
Clean and nice hotel, good price! Can walk to the beach. Staff ok, quite enthusiastic! The group arrived early at 4:30 am but they were still happy to keep our luggage!
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1 people find it helpful
Accommodation's Reply
31 Mar 2025
Dear Guest, Thank you very much for sharing your compliments about your stay at Smile Hotel Nha Trang. We are very happy to hear that you are satisfied with the services that Smile Hotel provides during your stay. Our staff always try their best to provide the best service and we will take your comments as motivation to continue to bring more satisfaction to our customers in the future. We look forward to welcoming you back in the future and continuing to bring you great experiences. Best regards, Sales Dept
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N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
Everything is good, my family is very satisfied
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2 people find it helpful
Accommodation's Reply
31 Mar 2025
Dear Guest, Thank you very much for sharing your compliments about your stay at Smile Hotel Nha Trang. We are very happy to hear that you are satisfied with the services that Smile Hotel provides during your stay. Our staff always try their best to provide the best service and we will take your comments as motivation to continue to bring more satisfaction to our customers in the future. We look forward to welcoming you back in the future and continuing to bring you great experiences. Best regards, Sales Dept
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LE THI T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 9 week(s) ago
Clean and quiet room. Near the beach and near the entertainment and sightseeing areas, very convenient to travel. Reasonable room price, will support next time
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Accommodation's Reply
31 Mar 2025
Dear Guest, Thank you very much for sharing your compliments about your stay at Smile Hotel Nha Trang. We are very happy to hear that you are satisfied with the services that Smile Hotel provides during your stay. Our staff always try their best to provide the best service and we will take your comments as motivation to continue to bring more satisfaction to our customers in the future. We look forward to welcoming you back in the future and continuing to bring you great experiences. Best regards, Sales Dept
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Omid D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Friendly, clean. It has good access to everywhere.
4 people find it helpful
Accommodation's Reply
31 Mar 2025
Dear Mr/Ms Omid, Thank you very much for your positive feedback about your experience at Smile Hotel. We are happy to know that you are satisfied with our rooms and services here. We greatly appreciate your recommendation and look forward to welcoming you back. Best regards, Smile Hotel Team
DUONG T. H.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Everything is ok Friendly staff
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2 people find it helpful
T***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Room ok, nice, cheap, in the center convenient to go to places to eat or shop🥰
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2 people find it helpful
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Lam a. v.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 12 week(s) ago
About everything, it's ok, it seems like the hotel should check the hotel's wifi, I can't accept staying at a hotel but using 4g, it's unreasonable, the glass door overlooking the sea is dirty, it should be fixed, everything else is ok, the staff is friendly and enthusiastic 💓
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5 people find it helpful
N***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
Friendly staff, clean hotel, central and close to the beach.
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4 people find it helpful
H***e
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
Great. Overall the price and quality are okela
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1 people find it helpful
Number of reviews per page
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