I was asked to charge when I checked in, but I paid for Traveloka. After I checked it, I found out that the counter had taken the wrong information and charged me. However, after 5 minutes of inspection, I still have no record of my reservation. I have to hand over the receipt of my mobile phone to the manager to get the check-in. This is the first time I have encountered such a problem. I have not had this problem for at least four times before, and I feel a little disappointed.