SS

Suhartanto S. A.

Business

9.7

/10

Reviewed 2 day(s) ago

I didn't expect it to be comfortable, I thought it would be noisy, but it turns out I could rest soundly.

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Accommodation's Reply

10 May 2026

Dear Mr. Suhartono S.A., Thank you for your positive review regarding your stay at our hotel. Our team takes pride in providing you with the best service and facilities. We hope to welcome you again. Sincerely, Reynatha Tikoalu, Area Hotel Manager

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Didik P.

10.0

/10

Reviewed 1 week(s) ago

It's really worth it, just that the input for TV is still manual, not digital (Netflix).

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Accommodation's Reply

09 May 2026

Dear Mr. Didick, Thank you very much for your review and feedback. We are delighted to hear that you enjoyed your stay with us. Regarding the rotary TV and the incomplete digital services such as Netflix, we appreciate your feedback and will take it into consideration for future improvements to our facilities. We hope to welcome you back again for an even more comfortable and enjoyable experience on your next stay. Sincerely, Reynatha Tikoalu, Area Hotel Manager

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L***f

6.8

/10

Reviewed 2 week(s) ago

Some of the amenities weren't working: the shower wouldn't turn on, and the TV wouldn't change channels—either the remote was broken or the batteries were dead. But otherwise, everything was fine. The place was clean, smelled good, and the bed was comfortable.

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Accommodation's Reply

05 May 2026

Dear Valued Guest, Thank you for your review. We apologize for the inconvenience you experienced, particularly regarding the malfunctioning amenities such as the broken shower and TV. This is not the standard of service we expect, and we will contact the relevant team immediately to ensure this does not happen again. We appreciate your appreciation of the cleanliness, comfort of the room, and the pleasant scent. Your feedback is very important to us as we continuously improve the quality of our service. We hope to welcome you back for a future stay. Sincerely, Raynatha Ticoalu, Area Hotel Manager

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A***a

Staycation

9.4

/10

Reviewed 2 week(s) ago

I'm a regular every time I want to staycation or transit, I always come here❤

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Accommodation's Reply

27 Apr 2026

Dear Valued Guest, Thank you for your positive review regarding your stay at our hotel. Our team takes pride in providing you with the best service and facilities. We sincerely hope to welcome you again. Sincerely, Maylani Hariyadi, Group Hotel Manager

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a***s

Business

9.4

/10

Reviewed 2 week(s) ago

Strategic & clean place, worth to buy

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Accommodation's Reply

27 Apr 2026

Dear Valued Guest, Thank you for your positive review regarding your stay at our hotel. Our team takes pride in providing you with the best service and facilities. We sincerely hope to welcome you again. Sincerely, Maylani Hariyadi, Group Hotel Manager

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Sekar

10.0

/10

Reviewed 3 week(s) ago

The hotel staff is friendly and the service is very good.

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Accommodation's Reply

27 Apr 2026

Dear Valued Guest, Thank you for your positive review regarding your stay at our hotel. Our team takes pride in providing you with the best service and facilities. We sincerely hope to welcome you again. Sincerely, Maylani Hariyadi, Group Hotel Manager

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S***i

Staycation

10.0

/10

Reviewed 3 week(s) ago

It's always comfortable and fun here.

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Accommodation's Reply

21 Apr 2026

Dear Valued Guest, Thank you for your positive review regarding your stay at our hotel. Our team takes pride in providing you with the best service and facilities. We sincerely hope to welcome you again. Sincerely, Maylani Hariyadi, Group Hotel Manager

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I***l

9.4

/10

Reviewed 5 week(s) ago

Good, enjoyable and according to expectations

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Accommodation's Reply

05 Apr 2026

Dear Valued Guest, Thank you for your positive review regarding your stay at our hotel. Our team is proud to have provided you with the best service and facilities. We sincerely hope to welcome you again. Sincerely, Maylani Hariyadi, Group Hotel Manager

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P***i

9.4

/10

Reviewed 5 week(s) ago

Good service and comfortable rooms and facilities too

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Accommodation's Reply

08 Apr 2026

Dear Guest Thank you for your positive review regarding your stay at our hotel. It is truly an honor for our team to provide you with the best quality service and facilities. We look forward to welcoming you again on your next visit. Warm regards, Meylany Haryadi Cluster Hotel Manager

D***n

Transit

9.4

/10

Reviewed 6 week(s) ago

Great design, clean rooms, highly recommended

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Accommodation's Reply

01 Apr 2026

Dear Valued Guest, Thank you for your positive review regarding your stay at our hotel. Our team is proud to have provided you with the best service and facilities. We sincerely hope to welcome you again. Sincerely, Maylani Hariyadi, Group Hotel Manager

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B***n

Transit

9.4

/10

Reviewed 6 week(s) ago

This hotel is great. The staff is friendly, the service is good, the rooms are very spacious, and it's right next to a mall. So, you can also find food just by walking next door.

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1 people find it helpful

Accommodation's Reply

31 Mar 2026

Dear Valued Guest, Thank you for your positive review regarding your stay at our hotel. Our team is proud to have provided you with the best service and facilities. We sincerely hope to welcome you again. Sincerely, Maylani Hariyadi, Group Hotel Manager

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Verified Traveler

6.6

/10

Reviewed 6 week(s) ago

Strategic location close to the market and Jatinegara Station

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Accommodation's Reply

02 Apr 2026

Dear Valued Guest, Thank you for your positive review regarding your stay at our hotel. Our team is proud to have provided you with the best service and facilities. We sincerely hope to welcome you again. Sincerely, Maylani Hariyadi, Group Hotel Manager

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D

Desi

Staycation

9.7

/10

Reviewed 8 week(s) ago

I stayed for two nights. It's close to the mall, so I could grab a bite to eat when I got bored. The room was clean, had hot water, and the staff was friendly. I often visit this hotel when I have business or events in Jakarta.

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Accommodation's Reply

20 Mar 2026

Dear Ibu Desi, Thank you for your positive review regarding your stay at our hotel. It is truly an honor for our team to be able to provide you with the best quality service and facilities. We look forward to welcoming you again on your next visit. Warm regards, Meylany Haryadi Cluster Hotel Manager

D***a

Business

10.0

/10

Reviewed 9 week(s) ago

blind booked a room in Jakarta, didn't expect it to be worth it... most importantly, the laundry, please keep it there... I'll go to Jakarta again and want to stay there again

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Accommodation's Reply

13 Mar 2026

Dear Valued Guest, Thank you for taking the time to share your stay experience. We are delighted that you enjoyed your stay with us, especially since it was an unintentional booking that met your expectations. We are pleased to hear that the laundry facilities were one of your favorites. Please rest assured that this facility will remain available for the convenience of all our guests. We hope to welcome you back again when you visit East Jakarta. See you again at Juno Jatinegara Hotel! Sincerely, Maylani Hariyadi, Group Hotel Manager

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A***i

Staycation

9.0

/10

Reviewed 10 week(s) ago

The hotel service was good, and the staff was friendly. However, the sahur meal service was a bit slow, as it was handled by only one woman, and the menu lacked variety.

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1 people find it helpful

Accommodation's Reply

07 Mar 2026

Dear Valued Guest, Thank you for your review. We are delighted to hear that you were very impressed with our hotel's service and the friendliness of our staff. We apologize for any inconvenience you experienced regarding the long wait for Sahur (Korean hot pot) and the insufficient variety of the menu. Your feedback is invaluable to us, as it will be used to evaluate and improve the quality of our service, especially the Sahur service, so that we can prepare a faster and more diverse menu in the future. Thank you again for your visit and your feedback. We hope to welcome you back in the future for an even better experience. Sincerely, Maylani Hariyadi, Group Hotel Manager

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K***o

8.5

/10

Reviewed 10 week(s) ago

I was very satisfied with my stay at this hotel. From the moment I checked in, the staff was welcoming, professional, and responsive to my every need. The process was quick and hassle-free, making me feel truly valued as a guest. My room was spotlessly clean, fragrant, and neatly arranged. The bed was soft and comfortable, allowing me to get a good night's rest. The in-room amenities were also complete, including quality toiletries, reliable hot water, and fast and smooth Wi-Fi.

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3 people find it helpful

Accommodation's Reply

06 Mar 2026

Dear Valued Guest, Thank you for your positive review regarding your stay at our hotel. Our team is proud to have provided you with the best service and facilities. Your positive review sets a standard for maintaining customer satisfaction at Juno Jatinegara Hotel. All the staff and I sincerely hope to welcome you again. Sincerely, Maylani Haryadi, Hotel Manager

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K***o

10.0

/10

Reviewed 10 week(s) ago

I was very satisfied with my stay at this hotel. From the moment I checked in, the staff was welcoming, professional, and responsive to my every need. The process was quick and hassle-free, making me feel truly valued as a guest. My room was spotlessly clean, fragrant, and neatly arranged. The bed was soft and comfortable, allowing me to get a good night's rest. The in-room amenities were also complete, including quality toiletries, reliable hot water, and fast and smooth Wi-Fi.

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1 people find it helpful

Accommodation's Reply

07 Mar 2026

Dear Valued Guest, Thank you for your positive review regarding your stay at our hotel. All of our staff are proud to have provided you with the best service and amenities. Your positive feedback confirms our commitment to maintaining guest satisfaction at Juno Jatinegara Hotel. All of us, including myself, hope to welcome you back again. Sincerely, Maylani Hariyadi, Hotel Manager

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K***o

10.0

/10

Reviewed 10 week(s) ago

I was very satisfied with my stay at this hotel. From the moment I checked in, the staff was welcoming, professional, and responsive to my every need. The process was quick and hassle-free, making me feel truly valued as a guest. My room was spotlessly clean, fragrant, and neatly arranged. The bed was soft and comfortable, allowing me to get a good night's rest. The in-room amenities were also complete, including quality toiletries, reliable hot water, and fast and smooth Wi-Fi.

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1 people find it helpful

Accommodation's Reply

08 Mar 2026

Dear Valued Guest, Thank you for your review. We are delighted to hear that you were very impressed with our hotel's service and the friendliness of our staff. We apologize for any inconvenience you experienced regarding the long wait for Sahur (Korean hot pot) and the insufficient variety of the menu. Your feedback is invaluable to us, as it will be used to evaluate and improve the quality of our service, especially the Sahur service, so that we can prepare a faster and more diverse menu in the future. Thank you again for your visit and your feedback. We hope to welcome you back in the future for an even better experience. Sincerely, Maylani Hariyadi, Group Hotel Manager

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K***o

8.5

/10

Reviewed 10 week(s) ago

I was very satisfied with my stay at this hotel. From the moment I checked in, the staff was welcoming, professional, and responsive to my every need. The process was quick and hassle-free, making me feel truly valued as a guest. My room was spotlessly clean, fragrant, and neatly arranged. The bed was soft and comfortable, allowing me to get a good night's rest. The in-room amenities were also complete, including quality toiletries, reliable hot water, and fast and smooth Wi-Fi.

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Accommodation's Reply

06 Mar 2026

Dear Valued Guest, Thank you for your positive review regarding your stay at our hotel. Our team is proud to have provided you with the best service and facilities. Your positive review sets a standard for maintaining customer satisfaction at Juno Jatinegara Hotel. All the staff and I sincerely hope to welcome you again. Sincerely, Maylani Haryadi, Hotel Manager

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NURGIBRIL

Leisure

8.5

/10

Reviewed 10 week(s) ago

Cool hotel, friendly price & recommended. Next time I'll stay here again

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Accommodation's Reply

04 Mar 2026

Dear Mr. Nurkibril, Thank you for your positive review regarding your stay at our hotel. Our team is honored to have provided you with the best service and facilities. We hope to welcome you again in the future. Sincerely, Maylani Hariyadi, Group Hotel Manager

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Juno Jatinegara Jakarta

Overall Ratings & Reviews Juno Jatinegara Jakarta

8.7

8.6

8.0

8.7

8.5

Traveller Reviews Juno Jatinegara Jakarta