Traveloka (9,166)
Other sources (16)
8.4
Very Good
From 9,166 reviews
Provided by travellers on
Cleanliness
8.6
Room Comfort
8.6
Meal
7.9
Location
8.7
Service and Facilites
8.4
People often mention about Juno Jatinegara Jakarta
All
Staff Friendliness (104)
Bedroom (102)
Bathroom (100)
Room Space (99)
Accessibility (89)
Ambiance (87)
Surroundings (81)
Hotel Area (79)
Distance to City Center (76)
Check-in/out Time (75)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveller Reviews Juno Jatinegara Jakarta
Number of reviews per page
20
40
Customer reviews
N***l
Staycation
10.0
/10
Reviewed 3 day(s) ago
The hotel is very comfortable and directly adjacent to City Plaza so it is easier and more enjoyable
See original
+2
Find this review helpful?
Accommodation's Reply
10 Oct 2025
Dear Valued Guest, Thank you for your positive review of your stay at our hotel. It is a source of pride for our team to provide you with the best quality service and facilities. We look forward to your next visit. Best regards, Meylany Haryadi, Cluster Hotel Manager
See original
Y***a
Transit
8.2
/10
Reviewed 3 day(s) ago
Staff very helpful and friendly. Clean room and nice bed!
Find this review helpful?
Accommodation's Reply
09 Oct 2025
Dear Valued Guest, Thank you for your positive review of your stay at our hotel. It is a source of pride for our team to provide you with the best quality service and facilities. We look forward to your next visit. Best regards, Meylany Haryadi, Cluster Hotel Manager
See original
Y***o
9.4
/10
Reviewed 4 day(s) ago
Very good, fast, and comfortable. Access to the mall would be better if it were open.
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2025
Dear Valued Guest, Thank you for your positive review of your stay at our hotel. It is a source of pride for our team to provide you with the best quality service and facilities. We look forward to your next visit. Best regards, Meylany Haryadi, Cluster Hotel Manager
See original
Verified Traveler
Business
10.0
/10
Reviewed 5 day(s) ago
A very comfortable hotel in the heart of Jakarta. It's located next to a mall and close to Jatinegara Station.
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2025
Dear Valued Guest, Thank you for your positive review of your stay at our hotel. It is a source of pride for our team to provide you with the best quality service and facilities. We look forward to your next visit. Best regards, Meylany Haryadi, Cluster Hotel Manager
See original
a***i
Staycation
9.4
/10
Reviewed 5 day(s) ago
Very good, highly recommended
See original
Find this review helpful?
Accommodation's Reply
05 Oct 2025
Dear Valued Guest, Thank you for your positive review of your stay at our hotel. It is a source of pride for our team to provide you with the best quality service and facilities. We look forward to your next visit. Best regards, Meylany Haryadi, Cluster Hotel Manager
See original
a***i
Staycation
9.4
/10
Reviewed 5 day(s) ago
The hotel is very comfortable, the atmosphere is also quiet and peaceful.
See original
Find this review helpful?
Accommodation's Reply
08 Oct 2025
Dear Valued Guest, Thank you for your positive review of your stay at our hotel. It is a source of pride for our team to provide you with the best quality service and facilities. We look forward to your next visit. Best regards, Meylany Haryadi, Cluster Hotel Manager
See original
Tri F. R.
10.0
/10
Reviewed 1 week(s) ago
My go-to hotel for business trips to Jakarta. It's clean, comfortable, and the staff are friendly. It's conveniently located close to everything, and it's connected to a mall, so you don't have to travel far for food or just hang out.
See original
Find this review helpful?
Accommodation's Reply
04 Oct 2025
Dear Mrs. Tri F., Thank you very much for being our loyal guest and for taking the time to share your experience. We are delighted to hear that the cleanliness, comfort, and friendliness of our staff left a positive impression on you. We hope the location, which is directly connected to the mall, will add to your comfort during your stay. We look forward to welcoming you back on your next visit. Warm regards. Meylany Haryadi, Cluster Hotel Manager
See original
KY
Karin Y.
8.5
/10
Reviewed 1 week(s) ago
I left my jacket in room B549. Please respond, sir or madam. If possible, send it to my address or contact Sayang.
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2025
Dear Ms. Karin Y. Thank you for letting us know. We have found the jacket you left in room B549, and the hotel has contacted you directly. We have also sent the jacket to the address you provided. We are happy to assist, and we hope this does not detract from your comfort during your stay at our hotel. Best regards. Meylany Haryadi, Cluster Hotel Manager
See original
DB
Didit B. N.
8.7
/10
Reviewed 1 week(s) ago
Check-in at 2:00 PM but the room wasn't ready, waiting for about 15-30 minutes. The lobby is narrow, there's only one floor for all rooms, buy coffee at the machine but it's all hot. TV is only national but not all, like Trans is missing, there is a window but no view outside. Breakfast choose from 4 menus: fried rice, fried vermicelli, toast, burger.
Read More
See original
Find this review helpful?
Accommodation's Reply
04 Oct 2025
Dear Mr. Didit b n. Thank you for your review and feedback. We apologize for any inconvenience you experienced during check-in and the wait for room availability. Your feedback regarding the lobby area, TV channel selection, and coffee and breakfast facilities will be taken into consideration for future service improvements. We look forward to welcoming you back for an even better experience on your next visit. Warm regards. Meylany Haryadi, Cluster Hotel Manager
See original
Verified Traveler
Business
8.5
/10
Reviewed 2 week(s) ago
Usually the hotel staff is friendlier than the night I stayed.
See original
Find this review helpful?
Accommodation's Reply
01 Oct 2025
Dear Valued Guest,
Thank you for taking the time to share your feedback. We truly appreciate your honesty and are sorry to hear that your recent experience did not fully meet your expectations in terms of our staff’s friendliness.
Please rest assured that we will address this matter with our team to ensure that our service remains consistently warm and welcoming at all times.
We value your continued support and hope to have the opportunity to serve you better on your next visit.
Warm regards,
Meylany Haryadi
Cluster Hotel Manager
E***y
Business
9.4
/10
Reviewed 2 week(s) ago
satisfactory stay experience
See original
Find this review helpful?
Accommodation's Reply
27 Sep 2025
Dear Guest, Thank you for your positive review of your stay at our hotel. It is a source of pride for our team to provide you with the best quality service and facilities. We look forward to your next visit. Best regards, Meylany Haryadi, Cluster Hotel Manager
See original
E***y
Business
9.4
/10
Reviewed 2 week(s) ago
Friendly staff, good superior room, clean and comfortable
See original
Find this review helpful?
Accommodation's Reply
27 Sep 2025
Dear valued guest, Thank you for your positive review of your stay at our hotel. It is an honor for our team to provide you with the best quality service and facilities. We look forward to your next visit. Best regards, Meylany Haryadi, Cluster Hotel Manager
See original
K***a
Leisure
9.4
/10
Reviewed 2 week(s) ago
The room is spacious and comfortable, the location around the mall makes it very easy to find food
See original
Find this review helpful?
Accommodation's Reply
24 Sep 2025
Dear Guest, Thank you for your positive review of your stay at our hotel. It is a source of pride for our team to provide you with the best quality service and facilities. We look forward to your next visit. Best regards, Meylany Haryadi, Cluster Hotel Manager
See original
A
Ardiana
8.1
/10
Reviewed 2 week(s) ago
There were lots of rats running around on the ceiling. Other than that, everything was fine.
See original
Find this review helpful?
Accommodation's Reply
27 Sep 2025
Dear Mrs Ardiana,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the disturbance caused by the noise above the ceiling. Please rest assured that we have immediately followed up with our maintenance and pest control teams to resolve this issue and ensure it does not happen again.
We truly appreciate your understanding and are pleased to know that, aside from this matter, everything else met your expectations. We look forward to welcoming you back for a more comfortable stay in the future.
Warm regards,
Meylany Haryadi
Cluster Hotel Manager
CG
Cindy G.
8.8
/10
Reviewed 3 week(s) ago
Everything is okay in terms of service, cleanliness, and the speed of the staff. The location is also perfect, next to the mall. Highly recommended.
See original
Find this review helpful?
Accommodation's Reply
25 Sep 2025
Dear Mrs. Cindy G., Thank you for your positive review of your stay at our hotel. It is a source of pride for our team to provide you with the best quality service and facilities. We look forward to your next visit. Best regards, Meylany Haryadi, Cluster Hotel Manager
See original
Verified Traveler
Transit
10.0
/10
Reviewed 3 week(s) ago
Good to stay with family or to find a place while in Jakarta.
Find this review helpful?
Accommodation's Reply
20 Sep 2025
Dear Valuable Guest
Thank you for your kind feedback. We are delighted to know that you found our hotel a good place to stay, whether with family or while exploring Jakarta. We look forward to welcoming you back on your next visit.
Warmest Greeting
Meylany Haryadi
Cluster Hotel Manager
A***a
Staycation
8.2
/10
Reviewed 4 week(s) ago
The hotel is absolutely fantastic. The place is clean, the staff is friendly, and the rooms are also nice and clean. Absolutely top-notch.
See original
Find this review helpful?
Accommodation's Reply
17 Sep 2025
Dear Guest, Thank you for your positive review of your stay at our hotel. It is a source of pride for our team to provide you with the best quality service and facilities. We look forward to your next visit. Best regards, Meylany Haryadi, Cluster Hotel Manager
See original
I***m
8.8
/10
Reviewed 4 week(s) ago
Great place, especially for a business trip.
Find this review helpful?
Accommodation's Reply
16 Sep 2025
Dear Guest, Thank you for your positive review of your stay at our hotel. It is a source of pride for our team to provide you with the best quality service and facilities. We look forward to your next visit. Best regards, Meylany Haryadi, Cluster Hotel Manager
See original
E***y
Staycation
10.0
/10
Reviewed 5 week(s) ago
Excellent, highly recommended.
Affordable price, very comfortable room.
See original
1 people find it helpful
Accommodation's Reply
08 Sep 2025
Dear Valuable Guest, Thank you for your positive review of your stay at our hotel. It is a source of pride for our team to provide you with the best quality service and facilities. We look forward to your next visit. Best regards, Meylany Haryadi, Cluster Hotel Manager
See original
J***N
Transit
8.5
/10
Reviewed 6 week(s) ago
The price is commensurate with the quality you receive. On a scale of 1 to 5, the score is 4.
See original
Find this review helpful?
Accommodation's Reply
02 Sep 2025
Dear Valuable Guest, Thank you for your positive review of your stay at our hotel. It is a source of pride for our team to provide you with the best quality service and facilities. We look forward to your next visit. Best regards, Meylany Haryadi, Cluster Hotel Manager
See original
Number of reviews per page
20
40
About Traveloka
Instagram
TikTok
Youtube
Copyright © 2025 Traveloka. All rights reserved