The room is clean, not far from the airport

The staff was friendly and very helpful with the check-in process.

All the amenities provided are commensurate with the price for a hotel close to the airport. For those needing quick access to the airport with a maximum of two people per room, this hotel is a good choice. However, for those seeking a larger room, better cleanliness, quieter soundproofing, or a room with a view, you should carefully review the amenities and make any special requests during your booking. Overall, for those seeking a hotel for a short layover, especially on the way to the airport, with a limited breakfast menu, and close proximity to several shopping and dining options, this hotel could be a good choice for the price.

Good for transit, because it is very close to the airport.

Worth the price, clean room, close to the airport

The hotel is clean and comfortable... the service is also good

Close to the airport, friendly staff. Rooms are comfortable for the price.

Breakfast is always the same while the prices have started to rise, at least it varies, sometimes breakfast is sold out at 9 o'clock, I don't understand why, even though I've been a regular here for a long time, hopefully there will be a change, overall the staff are very friendly

Please provide slightly different food, I have been a subscriber to this hotel for 9 years but breakfast is always fried rice... at least alternate it with lontong or other types of breakfast... thank you, I hope your criticism and suggestions can be accepted and updated.

Amazing experience and friendly staff

It's great, no wonder so many people stay at the Citysmart Airport Hotel. I'd recommend it to my friends.

not punctual , the schedule is 7 am ,but no food comes

Recommended, have stayed here many times and it is comfortable

Quite satisfied, recommended for those who are looking for accommodation

The hotel was great, and booking through the app was easy. Everything was easy.

It's so much fun, so easy to book a hotel via the app.

Good service, very affordable prices.

Good service and very affordable prices

the place is comfortable, close to the airport, satisfied

Overall, it's clean and comfortable. I've been staying at CitySmart frequently since 2018. It's perfect for bringing the family to Pekanbaru because it's close to the city center and shopping centers.