Hotel Bel Ami Hanoi

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Overall Ratings & Reviews Hotel Bel Ami Hanoi

Traveloka (178)
Other sources (13)
8.6
Very Good
From 178 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.5

Meal

8.7

Location

8.8

Service and Facilites

8.5

People often mention about Hotel Bel Ami Hanoi
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Distance to City Center (6)
Accessibility (6)
Check-in/out Time (5)
Surroundings (4)
Staff Friendliness (4)
Activity Option (3)
Ambiance (3)
Bedroom (3)
Family Friendly (2)
Wifi (2)
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Traveller Reviews Hotel Bel Ami Hanoi

Number of reviews per page
20
40
Customer reviews
P***M
icon-Staycation
Staycation
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8.5
/10
Reviewed 8 week(s) ago
The hotel is located in the heart of the old town, making it convenient to visit tourist attractions; the rooms are clean and reasonably priced.
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Guest
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8.5
/10
Reviewed 10 week(s) ago
The room was clean, I'll come again next time.
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1 people find it helpful
d***g
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 12 week(s) ago
Not bad, correspondence with the price
2 people find it helpful
Trần T.
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10.0
/10
Reviewed 16 week(s) ago
Good, the hotel has been recently renovated, the rooms are clean, and the view is nice.
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Trifena A.
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8.5
/10
Reviewed 31 week(s) ago
We had an AMAZING stay at this hotel! The location is seriously top-notch, super easy to get everywhere, with a wide road in front and tons of great food places nearby. The reception team was incredibly friendly and spoke English really well, which made everything so easy. The room was nice overall, though the only small downside was that the AC wasn’t cold enough. Would highly recommend this place!
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4 people find it helpful
Gone C.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 52 week(s) ago
The room is clean, the hotel owner is very friendly
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4 people find it helpful
N***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 53 week(s) ago
Friendly staff. The hotel is fully equipped and clean, however the old air mattress is sagging. The room is worth the money.
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1 people find it helpful
Gấu T.
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9.4
/10
Reviewed 60 week(s) ago
I stayed here for 3 days, extremely satisfied with the hotel's support in early check-in. The room was clean and very nice!
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9 people find it helpful
Nguyen T. T. D.
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10.0
/10
Reviewed 86 week(s) ago
The owner is very cute and enthusiastic, the room price is reasonable. Will definitely book again next time.
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9 people find it helpful
D***u
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10.0
/10
Reviewed 98 week(s) ago
Friendly staff. Always available.
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5 people find it helpful
Thu H. T. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 106 week(s) ago
The staff is very friendly and enthusiastic, the central location is convenient to travel, the room is beautifully decorated
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10 people find it helpful
P***m
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6.1
/10
Reviewed 111 week(s) ago
The room had 9 light bulbs, 3 were completely broken, and another 1 was blinking continuously. The host and staff are quite friendly and traveling is also convenient. But overall not worth the cost.
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7 people find it helpful
Vu Thi T. T.
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8.3
/10
Reviewed 129 week(s) ago
Vị trí khách sạn nằm ở tuyến đường có thể đi bộ dễ dàng trong khu phố cổ. Cơ sở vật chất khá cũ , cần nâng cấp thêm. Nhân viên nhiệt tình thân thiện. Giá cả hợp Lý với tình trạng khách sạn.
4 people find it helpful
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Shakira L.
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6.1
/10
Reviewed 140 week(s) ago
Room is exactly like the picture! However, the receptionist's attitude was not very friendly. The rest is okay because the location is also convenient for walking to the street. However, due to the customer's poor attitude and service, I will not return
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6 people find it helpful
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BUI T. T.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 143 week(s) ago
The hotel is clean and the receptionist is enthusiastic and funny
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3 people find it helpful
Tim M.
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8.5
/10
Reviewed 190 week(s) ago
I had a wonderful 2 nights stay at this hotel. Arrived quite late in the evening, however the owner was waiting for me for check-in. The room was clean and spacious, with the street view as expected. The next day after check in my room was made up, and towels were replaced, shampoo and shower gel added which is very nice. I appreciate them for a great hospitality and effort they put in providing a good customer care. In addition this hotel has an ideal location, which is close to the train station / airport bus stop (7 minutes walk), and old town beer street / night market in a walk distance as well.
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1 people find it helpful
Quyên T.
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8.5
/10
Reviewed 191 week(s) ago
Phòng nhỏ nhưng khá đẹp và đầy đủ tiện nghi, sạch sẽ. Anh lễ tân thân thiện nhiệt tình.
4 people find it helpful
phan p. t.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 193 week(s) ago
Phòng xinh xắn sạch sẽ, anh chị lễ tân nhiệt tình. 100 điểm ạ
2 people find it helpful
Tran N. H. T.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 204 week(s) ago
Đặt phòng giường đôi lại cho thành phòng giường đơn 2 giường ghép lại nằm rất khó chịu.
5 people find it helpful
Le Quynh
icon-origin-TRAVELOKA
6.1
/10
Reviewed 206 week(s) ago
Phòng khá cũ, không có máy sấy tóc như đã nói, tường bị tróc miếng dán, máy lạnh bị lỗi và cũng không có nước lọc
6 people find it helpful
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