Overall Ratings & Reviews Mutiara Baru Hotel

Recommended for families because the bed is spacious. Enough for 4 people

The wifi connection is not good, the room is very clean, there are lots of spider webs, the trash can is very dirty.

Hotel baik kamar mandi bersih. Ac dingin pelayanan baik parkir luas.

Spacious room, big bed and spacious for 1 family of 5 people. The bathroom is big but not tidy, there is an AC hose that flows to you but it is not regulated properly so it gives a dirty impression. It looks like an old building, just to rest in peace with the family, this is quite a recommendation.

The hotel staff is quite friendly, the swimming pool is clean, but other hotel areas can still be cleaned and beautified again. Breakfast is complete and delicious.

Kurang perawatan baik itu gedung maupun fasilitas penunjang lainnya, kamar terasa pengap, banyak hewan yang masuk padahal baru masuk kamar, kamar mandi kurang terawat, tertolong dengan staff yang ramah.

To be honest I've checked out within 15 minutes after checking in and the time that I spent was just to charge my phone, its totally not meeting the standards of hotel that I've stayed previously. Nothing much to say except to say this is a hotel that cater for family and its a really a low budget hotel,

The atmosphere is comfortable and there is a swimming pool for children.

Cool. But when next Saturday I want to order again because there is a work visit. In fact, there are no more rooms. .

The bathroom has no hangers, the toilet is a bit broken for refilling the toilet water. The springbed was broken for sick sleep. The walls of the room are dirty. That's for room 203.

Certainly fun and according to budget. I've stayed at this hotel many times and it never disappoints.

15% hotel 85% kos kosan, lengkap dengan TV tabung dan parkir motor sempit, parkir mobil beda lagi.

The hotel service is really good and not complicated.

Bad hotel, dirty lots of cockroaches, the room was not cleaned, only perfume spray, but still musty, we did not stay and book another hotel without any refund. When the pearl hotel complained, there was no intention of cleaning. Only act bl * on and standard room facilities have no air conditioning as stated in the application description. Very bad, please review the application again, the description is good. If there is a good review, I doubt very much, it is a real comment. This hotel is really shabby and very dirty. During a pandemic this hotel should keep it clean. Even though it is close to the Batu city government office. It is unfortunate because the hotel management is very bad. The period in the room there were cockroaches, the clerk was called just saying, sorry. Then just go away ????? What .... What kind of hotel service is that? If you don't believe it, try it and feel it for yourself. 😡

Clean rooms, friendly service at affordable prices, rooms according to photos.

Our lack of service to the room was not delivered by the hotel clerk, looking for yourself, breakfast was not complete even though there were many guests.

The toilets and rooms are dirty, the service is not friendly, the food is not good.

Complete package stay at this hotel, dirty room, smelly bathroom, bad service, poor breakfast, hot water to die at night, stuffy room, Just stay here once, very not recommended.

AC does not exist. day is very hot, when night relies on the wind from the window. Breakfast is not tasty and incomplete. Kapok.

Sorry, I'm disappointed. TV only a few can, slippers towels if not requested are not available, the room without air conditioning (the air feels stuffy) facilities for drinking water (heat) is not there, the bathroom is not clean.