OYO Flagship 755 Appartel Grand Dhika City

Explore OYO Flagship 755 Appartel Grand Dhika City
8.4
Very Good
From 2,946 reviews
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Cleanliness

8.4

Room Comfort

8.5

Meal

8.6

Location

8.7

Service and Facilites

8.5

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Traveller Reviews OYO Flagship 755 Appartel Grand Dhika City

Number of reviews per page
20
40
Customer reviews
Cecep S.
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6.0
/10
Reviewed 139 week(s) ago
Dirty sheets, AC not cold, no towels.
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2 people find it helpful
Silvia P.
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5.5
/10
Reviewed 140 week(s) ago
It doesn't match the one in the photo, the sheets are really dirty, ask for towels not to be given even though they say they will be delivered. Ac is not cold. The cleanliness is lacking, because there are leftover noodle dishes that are not thrown away in the electric kettle. It's cheap, but I don't want it the second time.
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1 people find it helpful
Oki R. P. H.
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5.2
/10
Reviewed 141 week(s) ago
Not a recommendation, the mattress and pillows have lots of spots, the air conditioner is not very cold, there are lots of animals such as termites, you can't drink, and when you check in, ask for 30 thousand on the grounds that the price in the application is too low.
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3 people find it helpful
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Joko S.
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6.0
/10
Reviewed 143 week(s) ago
Selimut dan selimut kelihatan kotor dan gak bersih. Jadi tidur pun gak nyaman karena gatal.
1 people find it helpful
Firza A. F.
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6.1
/10
Reviewed 144 week(s) ago
There are no towels, I chatted but I didn't reply, the water turned on really low.
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Agung E. W.
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6.1
/10
Reviewed 144 week(s) ago
Sprei&handuk kusam mau dilaundry juga tetap kusam harusnya diganti baru karena banyak noda juga, wifi gak dikasih akses yang benarnya, ada binatang-binatang kecil banyak takut masuk telinga eui, lantai lengket kaya tidak pel. Mudah-mudahan nextnya bisa di renovasi dengan tempat istirahat yang layak ya. Thank you.
2 people find it helpful
Rendy Aditya
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5.8
/10
Reviewed 146 week(s) ago
The toilet is stagnant and smells of urine. There is no trash can, only 1 towel, dull sheets, no tissue, no toiletries either. The price is not in accordance with the system, he said, then asked to add cash.
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1 people find it helpful
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Dinda A. D.
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5.5
/10
Reviewed 146 week(s) ago
Kotor banget, spreinya kotor, temboknya pada terkelupas catnya, bantalnya banyak bercak dan kotor, tidak harum, kamar mandi tidak bersih, AC bau.
1 people find it helpful
gina s.
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5.2
/10
Reviewed 146 week(s) ago
I have complained up to 3 times going up and down, the first one asked to change rooms but the receptionist said there were no empty rooms even though someone else was checking in. Second, I asked for the cockroaches to be cleaned but not cleaned because the cockroaches were still flying around, third, I asked to change the sheets, until I said I wanted to change the sheets myself, just asked for the sheets but the receptionist said 'this is indeed our shortcoming, the sheets are dirty', hello, I paid several times, not a ride and in the end I checked out, didn't end up staying
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3 people find it helpful
Delvy a. R.
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4.8
/10
Reviewed 148 week(s) ago
The sheets are dirty, the air conditioner is not cold, the room smells of dirty floors.
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1 people find it helpful
Accommodation's Reply
17 Feb 2023
We're sorry to hear about your experience, Andre! Request to consider this as an off case, as cleanliness is one of the basic priorities in our hotel. Give us another chance to host you soon and we will ensure that you experience the comfort and hospitality we are known for. Greetings, Joey.
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Dany H. N.
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5.1
/10
Reviewed 149 week(s) ago
The air conditioner is hot, the bathroom smells, the mattress pad makes it itchy.
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1 people find it helpful
Accommodation's Reply
17 Feb 2023
Hi, Hedryan! We're sorry to see that you were not completely satisfied with the service. Rest assured, we strive day and night to ensure your future visits will be nothing less than amazing. Greetings, Joey.
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Charla D. P.
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5.5
/10
Reviewed 149 week(s) ago
The room has lots of cockroaches, the sheets are dirty, the AC can't work, the wifi can't work. He said he couldn't change rooms because it was fully booked, but after I grumbled suddenly I could change rooms. The new room is better but the air conditioner is also not cold and the sheets are dirty and dirty brown. Luckily, I'm just sleeping here. I'm tired.
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2 people find it helpful
Accommodation's Reply
17 Feb 2023
Never meant to let you down, Charla! Request to consider hygiene issues as an off case, as this is one of our highlights. Give us another chance to host you soon and we will ensure that you will experience the comfort and hospitality we are known for. Greetings, Goddess.
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Agung P.
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6.4
/10
Reviewed 149 week(s) ago
The TV doesn't turn on, the AC isn't cold enough. No Bath Soap. Please improve again.
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Accommodation's Reply
17 Feb 2023
Hi, Agung! We are very sorry to know that your experience with us was not pleasant. We will definitely work on your feedback to provide the best facilities. Greetings, Noah.
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Renaldi W.
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4.8
/10
Reviewed 150 week(s) ago
The air conditioner is not cold, the room is dusty, the sheets are dirty, the TV has a problem, the wifi network is bad.
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1 people find it helpful
Dewi
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5.4
/10
Reviewed 151 week(s) ago
Sprei kotor, lantai kotor, kamar mandi kotor, got mampet, ga bersih pokoknya, masa sampah pembalut bekas orang masih ada di dalam, berarti ga pernah dibersihkan. Payah.
1 people find it helpful
Dahlia Q.
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4.8
/10
Reviewed 152 week(s) ago
- Harus menunggu lama saat check-in dan check out karena resepsionisnya tidak stand by. Padahal saya check in - out di jam yang sudah ditentukan.- Kamarnya tidak terawat sama sekali. AC nya tidak bisa dingin, TV tidak bisa nyala, WiFi tidak bisa tersambung ke internet, sprei kasur sangat kotor (masih ada noda yang belum hilang) padahal warna sprei abu-abu, dinding kamar terkelupas, lemari baju bolong dan ada bekas rayap. Untung kamar mandi masih bersih dan air hangatnya juga masih berfungsi.- Lokasi kurang strategis karena mencari makan harus delivery (tidak ada resto di sekitar gedung) dan bising karena berada dipinggir jalan tol.- Gambar di aplikasi sangat jauh dari ekspetasi, kalau tahu begini saya lebih memilih menginap di hotel sekalian.- Saya tidak akan lagi menginap di Appartel lagi, saya sudah kapok.
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2 people find it helpful
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Dedy S. U.
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6.0
/10
Reviewed 152 week(s) ago
The air conditioner is not cold, the TV is desperately unable to function, the room smells, just disappointing.
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1 people find it helpful
Accommodation's Reply
14 Jan 2023
Hi, we apologize for the trouble occurred. We want to thank you for sharing such a valuable review. Of course we can work on it to ensure that your next stay is a great one. Regards, Tim.
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Santika D.
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5.7
/10
Reviewed 154 week(s) ago
Pelayanannya kurang dan airnya mati, listrik juga mati. Dan beberapa staf nya pun kurang membantu. Kecewa dengan harga segini untuk sekelas OYO terlalu mah. Spreinya pun gak diganti ganti sampe coklat banget. Intinya bener bener kurang memuaskan dengan harga segitu.
2 people find it helpful
CHRISWANDI
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5.4
/10
Reviewed 155 week(s) ago
Sprei dan bantal kotor/lusuh. AC tidak dingin. Minta ganti kamar keadaannya juga sama. Perlengkapan semacam gelas, air minum atau sabun mandi juga tidak disediakan. Diitanyakan dapat jawaban memang tidak menyediakan. Pengalaman sebelumnya pilih apartemen karena perlengkapan lebih lengkap dibanding hotel, bisa masak mie instan, bikin kopi. Di sini sudah sempat beli bahan malah gak terpakai. Pokoknya kapok dan tidak akan ke sini lagi.
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2 people find it helpful
Accommodation's Reply
29 Dec 2022
We're sorry to disappoint you, Chriswandi! We can understand that your stay with us was not pleasant. However, we will definitely try our best to serve you better. Give us another chance and we'll make sure that you'll experience the comfort and hospitality we're known for. Hope we can welcome you soon :) Regards, Ava
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SholehHidayat
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6.0
/10
Reviewed 156 week(s) ago
The bathroom is not clean, the sheets and blankets smell.
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1 people find it helpful
Accommodation's Reply
29 Dec 2022
Hi David! We are sad to see that you are not satisfied with our services. Rest assured, we will try day and night to ensure your comfort in the future. Regards, Ava
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