Dear Our Beloved Guest,
Thank you for the review you provided, we appreciate your time to write this review. First of all, we apologize for the inconvenience you may have while staying at POP! Hotel Solo and we’re sorry your experience didn’t match your expectations.
We realize that some matters concern you in connection with your stay with us, it means a lot to us to encourage our quality of service and also the facilities.
Should you give us another opportunity to host you in the future, we would be delighted to provide a more satisfying stay. Our team would be more than happy to assist with any specific requests or preferences you may have.
Warm Regard,
Erwin JAMES
General Manager