Hello Mrs Iis,
Thank you for staying at our villa, it's nice for the family to enjoy it and the children to play together.
Thank you for the input, we will add a trash can on the 2nd floor, if you can be more specific, where should we add it? Terrace? Sink?
Also sorry for the inconvenience for the small and not hot water, we have someone who looks after Mr. Boston's villa, his name can be asked to solve all problems that may occur in the villa, maybe at that time the pump had not been turned on so the water was small, because usually the water is normal. For hot water, if the pump doesn't turn on then the boost is small and the water heater doesn't turn on, we will check with Mr. Boston about this.
Once again sorry for the inconvenience.
Next we will paste the contact number for Mr. Boston and the owner of the Villa, to be contacted, if there is a problem like this, anticipating that guests do not know who to contact, and at that time Mr. Boston was outside the villa and did not know the contact of Mr. Boston's cell phone.
Thank you for staying at our villa and also for your input. We'll fix it.
We look forward to welcoming you and your family back to our villa.
🙏🌿🌸🌻🌷🍀
