8.3
Very Good
From 21 reviews
Provided by travellers on
Cleanliness

8.3

Room Comfort

8.4

Meal

8.3

Location

8.1

Service and Facilites

8.2

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Traveller Reviews Villa Lembah Hijau Ciater

Number of reviews per page
20
40
Customer reviews
A***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The property is nice, spacious and fit for a large number of persons. The scenery and weather are amazing. Parking space fits up to 7 cars. The neighborhood is so unfortunate that it is not that well managed. Some spooky aura will greet you once you come to Ciater Highland Resort, but this property will redeem your fear. Suitable for group/family trips, not suitable for business or dating.
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Iis N. A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 162 week(s) ago
Villa luas buat bermain anak-anak menyenangkan tapi air di kamar mandi keluarnya kecil trus air panasnya juga gak nyala. Masukan juga untuk menambah kotak sampah di lantai 2.
2 people find it helpful
Accommodation's Reply
16 May 2022
Hello Mrs Iis, Thank you for staying at our villa, it's nice for the family to enjoy it and the children to play together. Thank you for the input, we will add a trash can on the 2nd floor, if you can be more specific, where should we add it? Terrace? Sink? Also sorry for the inconvenience for the small and not hot water, we have someone who looks after Mr. Boston's villa, his name can be asked to solve all problems that may occur in the villa, maybe at that time the pump had not been turned on so the water was small, because usually the water is normal. For hot water, if the pump doesn't turn on then the boost is small and the water heater doesn't turn on, we will check with Mr. Boston about this. Once again sorry for the inconvenience. Next we will paste the contact number for Mr. Boston and the owner of the Villa, to be contacted, if there is a problem like this, anticipating that guests do not know who to contact, and at that time Mr. Boston was outside the villa and did not know the contact of Mr. Boston's cell phone. Thank you for staying at our villa and also for your input. We'll fix it. We look forward to welcoming you and your family back to our villa. 🙏🌿🌸🌻🌷🍀
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Eric
icon-origin-TRAVELOKA
9.1
/10
Reviewed 189 week(s) ago
The electricity often goes out in the afternoon, but there is a generator.
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3 people find it helpful
Inggrid T. M.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 240 week(s) ago
No proper bed and facility. Price is too high.
3 people find it helpful
Accommodation's Reply
13 Nov 2020
Hello bu Inggrid Theresia Manangka, Thank you for your review. We are apologize for the inconvenience cause. About bed and facility, basically we list it up and also put all picture in our traveloka account. Including price offer we do not put any false information. So decision to book our villa's or not, are completely up to customer decision. Again we are sorry for your inconvenience. 🌿 Villa Lembah Hijau 🌿
Ali
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 289 week(s) ago
Really comfortable place for family vacation, I think I will be back for the next family events.
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Sandi A.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 314 week(s) ago
The whole family is quite satisfied. Cleanliness is maintained. The sleeping hall is also comfortable. The spacious rear garden is suitable for children's play.
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5 people find it helpful
Dini
icon-Family
Family
icon-origin-TRAVELOKA
5.5
/10
Reviewed 337 week(s) ago
At first I asked if I could check out brp hours, then the villa guard said it could be late in the afternoon if not the ones booked. Then at 12 o'clock, suddenly the electricity goes out (or I turn it off I don't know) and says I have to check out immediately because there is a booking. Then I checked via the online application, it turned out that the villa was still available (even until the night I checked it was still available), meaning that he expelled the guest by being rude or not ... or because he was not given a tip? Clearly very disappointed. The upper bathroom is also very disgusting closet. For sure, you won't be back there for sure :)
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14 people find it helpful
Ratih D.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 337 week(s) ago
Very pleasant and very comfortable, all the families are very satisfied, the toilets and other rooms are kept clean, the staff is friendly and the environment is beautiful.
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5 people find it helpful
Christ D.
icon-Family
Family
icon-origin-TRAVELOKA
9.1
/10
Reviewed 345 week(s) ago
This villa is perfect for us who need peace. The location of the villa, which is far from the crowds and the pretty cool air, adds to the comfort of staying here. The villa is very clean, the bedrooms and showers are plenty, the villa guard service is very good, the air inside the villa is not stuffy, and the nice thing is the cookware is very complete. But only one is lacking, there is no WiFi in the villa. I think WiFi is needed because some signal providers are pretty bad here but overall is satisfying.
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Sifa
icon-Family
Family
icon-origin-TRAVELOKA
8.7
/10
Reviewed 364 week(s) ago
Thank you, the villa is comfortable, cool and the owner is friendly and polite, it's just that sometimes the hot water in some bathrooms doesn't work, it's a bit far from the swimming pool facilities, and the environment around the villa is rather quiet.
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Mutiara r. m.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 366 week(s) ago
Good and very good service
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Yudha N.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.4
/10
Reviewed 373 week(s) ago
The lodgings are nice, the guard's response is quick just love hot water there is not life.
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1 people find it helpful
Suci S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 373 week(s) ago
The villages are nice, clean, tidy, and the amenities are quite complete, all available in the villas. The scenery is also pretty good and cool. But unfortunately for the small house under (saung) and the park can not be used, because saung like not so / damaged so, and the park / playground of his children are also damaged. Thanks 😊
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1 people find it helpful
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