Overall Ratings & Reviews The Journey Hotel

actually everythings fine, clean room, the housekeeper is fine and kind, but the receptionist ruin it. In a check out time she is not smile not even an inch, her eyes keep rolled up many times and the most shocking part is when Im in a park area, I heard she warmingly say goodbye to other customer with a long "makasih yaaaa" in a smile voice, but not to me. Is it because Im staying at the cheap room one? if it so then it makes sense this is the unfriendly hotel for the backpackers. Bye, nice to know you and never again. I stay during 20-21 june 2025. I always remember how people treat me.

The hotel staff was friendly and checked in at night without a hitch, but the mattress in my room was hard, it felt springy and the pillow was very thin. Overall it's ok if you're only in Jogja for a short time.

For the location of the hotel is quite strategic, close to the city center. Good facilities, checkin time on time. It's just that I'm not comfortable with the toilet, because the shower is small, it seems that it should be cleaned and maintained often by the hotel

Overall okay. Comfortable and slow living. 8/10 yay!

awesome budget hotel, quiet hotel atmosphere, suitable for those looking for peace. not far from Taman Siswa and Prawirotaman. only the pillows are a bit thin for me. also the tv channels are not complete, many local tvs are down. the rest is awesome

For those looking for an aesthetic budget hotel in Jogja, you must try staying at the Journey Hotel.

Only the bathroom is not very clean.

Overall the service is very satisfying. Clean rooms, okay bathroom, location very close to the city center. Staying with family is comfortable.

The hotel staff is very friendly but it's a shame there's no breakfast :').

The mattress is hard, really hard ones are not really comfortable for sleeping, the springs really feel, at that price in Jogja you can get a more comfortable mattress. And minimal maintenance, there are saws on the ceiling and dirty walls. The others are only B according to the price, the worst thing is that the mattress is hard and the color of the bed sheets is dirty.

The staff is really friendly, only 1 shell, the room facilities don't function well 🙏🏻.

So far it was a great stay but maybe they have to touch up the room facilities, fix up their wifi connection and TV. But overall it 's 9/10.

Hotel yang nyaman untuk istirahat, letaknya dekat pusat kota, staff nya sangat ramah dan membantu.

Sebenarnya aku gapernah banget mau bad review. Tapi coba liat dari google review 2 tahun lalu udan complain semua kok masih belum ada perbaikan juga? Sebagai yang dulu pernah stay disini pas awal buka sempet ngerasain nyamannya terus karena pengen cobain lagi jadi 2024 ini pesen, tapi ternyata bener2 kaget banget sama fasilitasnya sekarang: 1. Cat dinding rusak copot2 karena lembap. 2. Tempat ACnya berjamur. 3. Kaca wastafel berjamur. 4. Toiletnya kotor sekali sampai berkerak. Untuk sekelas penginapan dengan harga yang diberikan masih banyak yang lebih bersih dan LAYAK. 5. Kamar mandi tidak bersih banyak kuning2 jamur hitam kotor. 6. Sprei bernoda. 7. Kasur keras langsung kena peer kasurnya dan berbunyi sangat keras. 8. TV yang sempat error, kemudian hanya TV local saja itupun hanya 4-6 channel. 9. Handuknya dekil sampe udah bukan menguning lagi tapi hampir abu2.10. Handle kunci pintu pun juga copot waktu pertama masuk 😭. Satu2nya yang bagus adalah service yang ramah dan tanggap. Untuk SDM saya tidak ada masukan. Mohon untuk ditanggapi berbagai masukan dan kritik dari customer yang berkunjung agar ada pembaharuan/peremajaan fasilitas hotel. Karena saya dulu nyaman sekali menginap di The Journey.

Staff nya ramah, kamarnya keren, bersih, Ac nya dingin.

Nyaman dan fasilitas cukup lengkap, sayang TV belum suport netflix dan streaming lainnya.

Tema kamar sepertinya industrialis. Lokasi cukup strategis. Kamar nyaman. Alhamdulillah dapet lantai 1. Karena di hotel ngga ada lift. Staf ramah. Ada pemanas air. Tapi ga ada sendal hotel. Untuk harga affordable, worth it lah.

Near the city center, comfortable. It's enough just to rest.

The rooms are really cool, minimalist but comfortable, the most super receptionist is very helpful and kind, thank you... I will be back...

The air conditioner is not cold, the room is poorly maintained, the walls are damaged, the mattress is hard, the sheets are dirty, the pillows are thin and there are only 2 of them.