Overall Ratings & Reviews Duyung Trawas Hill Hotel

The place is actually really nice. Unfortunately, the facilities around the hotel may not have recovered due to the pandemic. For example, the mini zoo, swimming pool, zip line, playground, etc.

not recommended for family, need to full renovated

The location is lacking road signs and street lighting, the service is good, but for a hotel class, the breakfast menu is fried rice, this is a hotel like a homestay so I think it is not improved again for the breakfast problem, when we were resting, they knocked on the door and only gave us breakfast, there should have been a buffet for those who could have breakfast, and the signal in the hotel is very bad when I looked for the wifi password in the room, there was none, I wanted to ask the receptionist, there was none there, so with a price of 600 thousand, there are still many shortcomings, I apologize, there are still many shortcomings, it's like it's not a hotel but a homestay, very disappointed with that price, there was no tissue in the bathroom and there was no communication phone to the receptionist, I apologize once again, I'm not satisfied.

Staff is responsive and quick to handle customer issues. 💯

Friendly service, recommended for families

Fair price for value, suitable as a choice during weekend/holiday with small children because the location has many open areas and is quite remote (about 500 m from the village road). Amenities include towels & soap, fried rice breakfast menu.

Pretty good for a hotel room, it's just that the location is very quiet, from night to morning there were no staff at all. If you want to ask about breakfast, they say it will be delivered, until midday it won't be delivered, but there is no staff at all who can ask questions. Mana was really hungry because I didn't eat at night, I didn't dare go out to look for food, it was actually really quiet, the road was also scary at night. Also confused about the tour, it's quiet and many of the facilities are damaged, dirty too, only the pool is good. The view is really good, only the infrastructure is not well maintained. So if you intend to stay here, bring lots of food

The check in check out process is fast. The employees there are friendly and polite. At first, I saw that I didn't get breakfast, so I got a meal voucher when I checked in Room facilities are okay, AC is cold, it turns out there is a bathtub because the application is not listed, the water heater works quickly hot/cold. The view is no doubt good pol😍. There are many children's facilities (outbound, flying fox, scooter, archery, swimming pool and others). What you need to pay attention to is the access road, the name is a hotel on the mountain, up and down left and right, the forest/ravine, so the driver and the vehicle must be fit and pro. It's far from the village, but in the palace there is a restaurant that only closes at 8 pm, so I suggest just buying snacks or pop noodles, who knows when you're hungry at night, you're confused oh yes, the restaurant can be delivered to your room yesterday with the help of an employee named Mas Qiroh to order by WA later the ladies of the restaurant pay when the food arrives or when they check out. Thank you and success always Duyung Hill😇🙏

The service is friendly, the food is delicious, but if it's not busy, it's very quiet. It is mandatory for a large family or group.

Comfortable room, nice view, comfortable swimming pool because the water is cold enough to be comfortable. most suitable for large groups, because if it's a family if it's not Saturday Sunday it's very quiet.

Good view. The facilities are decent but the breakfast service is improved and the menu added.

Clean, comfortable place, but the breakfast is less satisfying the menu is lacking sip.

The hot water doesn't come out in the morning, but the place is quite comfortable, the waiter is also friendly. Thank you Duyung Hill.

Very betah! suitable for gathering. Let the photo tell about the view. 😁

Adem is suitable for family gatherings.