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Overall Ratings & Reviews Villa Mutiara Sawarna

Explore Villa Mutiara Sawarna

Traveloka (198)

8.5

Very Good

From 198 reviews

Provided by travellers on

Cleanliness

8.5

Room Comfort

8.4

Meal

8.4

Location

8.6

Service and Facilites

8.6

People often mention about Villa Mutiara Sawarna

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Bedroom (10)

Ambiance (9)

Accessibility (8)

Staff Friendliness (8)

Activity Option (8)

Check-in/out Time (8)

Room Space (8)

Bathroom (7)

Surroundings (6)

Family Friendly (6)

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Traveller Reviews Villa Mutiara Sawarna

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Customer reviews

M***d

8.8

/10

Reviewed 11 week(s) ago

the room is very comfortable, the security staff is also friendly and ready to help. my partner and I are very happy with the facilities and services, if I go to Sawarna again, I will book this room again

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R***a

Leisure

10.0

/10

Reviewed 17 week(s) ago

If possible, provide a cupboard to store bags, so it's tidier.

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1 people find it helpful

Tan H.

Leisure

10.0

/10

Reviewed 18 week(s) ago

The staff is very friendly.. they help with motorbike rental.. the rooms are very comfortable and close to tourist attractions.. highly recommended

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1 people find it helpful

K***l

Leisure

9.4

/10

Reviewed 25 week(s) ago

I took a family room. It was very comfortable for my family (5 people). There was a kitchen and a prayer room. The staff also assisted in renting motorbikes.

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4 people find it helpful

T***s

Leisure

8.2

/10

Reviewed 26 week(s) ago

the room is comfortable, quite clean, you can rent a motorbike for 150k per day. the TV already has Netflix, wifi, AC. the only downside is the water for flushing the toilet is a bit small, the distance to each beach in Sawarna is quite close (using a motorbike). overall okay, recommend to stay here.

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1 people find it helpful

Al Hilal R.

Leisure

10.0

/10

Reviewed 27 week(s) ago

The staff is very friendly and helpful, the rooms are simple but comfortable, clean, if I go to Sawarna I will definitely come back again, thanks to the Villa Mutiara Sawarna Team

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J***n

Leisure

8.8

/10

Reviewed 29 week(s) ago

The staff is really very nice and friendly. This is my 2nd stay. Never disappointed with the friendliness of the staff here. Check-in time is flexible, I was tired from a long trip from Jakarta, I wanted to ask first if it was okay to check in earlier, it was less than 9 in the morning and. Thank God it was okay 🤧 it really helped, so I could rest right away. The room is clean, the bed is big, the TV and AC are working. The bathroom is clean and the parking lot is safe. The only downside is the toilet door, my suggestion is to fix the door immediately 🙏

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2 people find it helpful

Dewi K.

Staycation

9.7

/10

Reviewed 39 week(s) ago

Very comfortable, clean, close to the beach, next time I'll try to stay here again

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1 people find it helpful

w***i

8.8

/10

Reviewed 50 week(s) ago

Clean, spacious room, okay bathroom.

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2 people find it helpful

n***i

Leisure

6.8

/10

Reviewed 58 week(s) ago

The location is close to Sawarna beach, walk about 10 minutes, the room is quite big, the air conditioner is cold, but there are no toiletries, there is only 1 towel, which is on the clothesline, looks like someone has used it, there is no drink, so you have to be prepared to bring food and drink However, the TV signal is intermittent, for that price with minimal facilities, it's better to look for another homestay.

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4 people find it helpful

Y***a

Leisure

8.8

/10

Reviewed 62 week(s) ago

Order 2 family rooms. The place is clean, the guards are also helpful. But wash the bedcover so it smells good. No water was provided in the room, perhaps a gallon water dispenser could be provided.

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3 people find it helpful

A***a

Leisure

7.0

/10

Reviewed 62 week(s) ago

The room was quite good, no drinking water & we left the pempek in the hotel's shared refrigerator, the next day when we wanted to pick up the pempek we left, it turned out that some of it had been eaten by who knows who. The hotel did not apologize & acted stupid. Very rude & disappointing treatment.

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2 people find it helpful

Accommodation's Reply

27 May 2024

Dear Mrs. Ana. We apologize in advance for the pempek food incident. Because we didn't know that in our refrigerator there was food belonging to Mrs. Ana. Because we (my sister and I) keep our food stock for cooking in the refrigerator. My sister, who cooked the pempek, didn't know that the pempek belonged to Mrs. Ana. My sister thought I was keeping the pempek to serve the builders who were working at the villa. If only Mrs. Informed us to leave food in the villa refrigerator. Previously I had WAd in the evening, asking what time to check in? Immediately went into family room number 3, mother already had communication on my WA number. Maybe it was 4 in the morning. When Mom checked in. I wanted to rest, Mrs. Ana was tired of traveling, she didn't have time to think about telling us that she had left her food in our refrigerator. So there was a lack of communication between Mrs. Ana and the hotel. However, we have resolved this problem well. Thank You.

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H***i

10.0

/10

Reviewed 66 week(s) ago

The room is comfortable, clean, and the AC is cold.

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3 people find it helpful

D***l

6.4

/10

Reviewed 68 week(s) ago

Lampu kamar terlalu remang, ac kurang dingin.

1 people find it helpful

Hervana W.

9.1

/10

Reviewed 81 week(s) ago

Sangat standart, lokasi bagus.

2 people find it helpful

RUSMIYATI

6.0

/10

Reviewed 83 week(s) ago

Ngeliat di review aplikasi katanya bagus, bersih. Cuma kemarin tanggal 31 kesana engga sebagus yang di review. Pesen di aplikasi dengan harga 585k dapet kamar yang kurang terawat. Yang sangat disayangkan kamar mandi sedikit kotor, atapnya yang bolong, air yang sedikit bau bangkai, ga ada handuk, ga ada sabun sikat gigi, ga ada teh atau kopi, dapet tv yang gak nyala, remot tv rusak wkwk cuma point plusnya di sini karena kamar ber AC aja. Coba untuk yang punya villanya lebih diperbaiki lagi ruangannya. Lebih dirawat lagi biar pengunjung gak kecewa hehe. Oh ya posisi pantainya juga aga jauh dari penginapan. Jadi mendingan cari di sekitaran Sawarna yang homestay gitu. Kemarin pesen di sini karena kehabisan homestay yang deket pantai wkwk.

7 people find it helpful

Muhammad R.

5.1

/10

Reviewed 83 week(s) ago

Kunci yang susah di lepas dari pintu hanya bisa mengunci pintu dari dalam sehingga barang berharga hilang dan uang, menginap sehari di sana saya kapok jadi di saran kan jangan menginap di sini lebih baik cari villa atau hotel yang pelayanannya terpercaya.

3 people find it helpful

Muh R.

5.8

/10

Reviewed 91 week(s) ago

The staff is friendly, it's just that the condition of the rooms is not paid attention to, like rooms that have been used before but haven't been cleaned. Improved cleanliness. TV and AC don't work well.

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3 people find it helpful

insani a.

8.5

/10

Reviewed 94 week(s) ago

Lokasi dekat dengan Pantai Ciantir, tempat nyaman, bsa parkir mobil di depan penginapan langsung, harga kompetitif.

1 people find it helpful

Fransiska I. S.

5.6

/10

Reviewed 109 week(s) ago

My first concern when choosing a hotel to stayed is their cleanliness. I chose to stay at this hotel because the review of their cleanliness was good but in actual setting really bad. The shower is broken and no wifi. Although when I payed my booking, it stated that the hotel has free wifi.