Overall Ratings & Reviews Grand Whiz Hotel Bromo

Old hotel but clean, very friendly staff

service is bad, we wait for so long order some food and the forget to made it...iy u need additional blanket u have to pay and we can't add some towel

If there is a review of this and that hmmmm, for us who stayed here for 2 nights, our experience was woww. Nice place, big, clean, nice swimming pool, clean, kids love it. Anyway, this place is great, thank you very much.

wifi network could be better

Safe, cool, shady, calm, friendly, polite

a comfortable and right place for transit to Mount Bromo tourism

the staffs are friendly and communicate. very polite and also very clean for hotels

The hotel is nice, but it's poorly maintained, there are lots of leaks in the rooms, and the swimming pool is cold.

The cleanliness of the room is very disappointing. The curtain was really not feasible, which I had to request to move to another room. Moreover, the bedsheet had dirt here and there, which makes us very uncomfortable. Here to note, don't put your expectation to the room that has the same vibe as the picture, because it really isn't. I hope the management can improve and put attention to every detail to hospitalize guests even better. However, the service of the staffs is excellent!

The hotel staff is friendly. But for the room the building is old and not very clean for that price.

It's an old hotel. The bedroom and the bathroom are very humid and had a smell. The pool is dirty.

Bad food, and long refill, waiting 1 hour no food. Complaints are still being processed. Hard cake. Not recommended. Dusty bed. Mossy swimming pool.

friendly and helpful staff, very pleasant hotel atmosphere, beautiful full garden, large and comfortable rooms, spacious parking. cleanliness needs to be improved, the decorative area above the bed is wiped regularly, provide a mat in the bathroom and make sure the sink is smooth and not clogged. thank you overall happy to stay here..

The hotel staff is quite friendly, the location is strategic. However, the room type is not well maintained. The restaurant service is also quite slow, ordered 3 types of food but it was only served for more than 1 hour. Pls improve the hotel restaurant service & improve the room type. Thank you

There is no air conditioning in the room, even though it is cold it is still damp.

The service is good, but the room is honestly not clean, maybe because it's an old hotel. The swimming pool is also dirty. There's no AC either.

In the past, in 1990, it could have been 4 stars, but in 2025 it has decreased. The maintenance of each room is not taken care of. The door is now opened and closed using a card, it is still with a key. Opening the room is also violent. The bathroom has a shower but there is also a big tub, a sign that the hotel is old. They said the room was cleaned every day, one day they forgot. The spiders above the bed were cleaned but not all of them were still there, I turned them off myself. Like sleeping in a horror hotel. Overall 4 stars for me, 3 stars is enough. Also considering the rooms that are generally not maintained, including the bathroom.

Maybe because it's an old hotel, so cleanliness is less monitored.

Good stay for staycation in bromo

The view is quite good because it is close to the peak of Bromo, the food is delicious and has many variations, the receptionist service is good and friendly, highly recommended