Stayed here feeling like staying at home with more comfort.

Comfortable staycation at Yuan.. Next time I'll come back again.

We had a great stay here. We were allowed early check-in, and my sister even got an upgrade and early check-in as well. The room was spacious, clean, and comfortable. The hotel's location is strategic; in the evening, we could just walk to Bakmi Gang Kelinci for dinner. Breakfast was quite varied and delicious. The kids loved it the most because there was a noodle station. We were happiest when we could even have breakfast by the pool, so we weren't rushed when the kids wanted to swim and we still wanted breakfast or just a relaxing coffee. Hehehe. Next time we have the chance, we will stay here again.

The hotel staff was friendly and helpful during check-in and ordering takeaway breakfast as we had to catch a 7am flight.

The hotel was comfortable, the breakfast was delicious, but the Wi-Fi was very poor, perhaps because I was on a high floor. Some of the towels also smelled of cigarettes. Please pay more attention to towel washing.

The hotel staff is very friendly, and you can see the view of Monas.

Overall, it's okay. The only thing that was boring was waiting for the elevator because we got a room on the 26th floor.

Comfortable and clean rooms. Great atmosphere.

If possible, don't make the food too salty.

An interesting experience staying at Yuan Hotel, where access is close to the city center and there are many places to eat near the hotel.

I've stayed at this hotel many times, and for almost three years now, every time I've been to Jakarta, but it seems the quality of the hotel's facilities is getting worse. Yesterday I chose a club king room, and like last month, the water heater wasn't working properly, and there wasn't much hot water. The bathtub wasn't even halfway full and the water was already cold. I could only complain, but the front desk just said 'yes' without any repairs. Last time I stayed, because the water heater wasn't working at all, I had to move rooms at 10 PM. The refrigerator also always wasn't cold in almost every room, only the light in the refrigerator was on. I only chose this hotel because of its strategic location.

The downsides first, then the positives. I stayed at a hotel fully booked due to an event in Kemayoran. The check-in experience was unpleasant because the room wasn't available at 2:00 PM, so I had to wait 45 minutes. I wasn't told where the restaurant was (usually other hotels in the same class are told). The hotel is 40 stories high, with 3 elevators serving all floors (not a transit elevator system), which resulted in long wait times. I'm just sharing the situation, not complaining, so other guests can get an idea. One thing to note is cleanliness. It needs proper pest control because there were several small cockroaches in the bathroom. The positive side is the strategic location. The breakfast menu is quite varied, but the refill time is a bit slow. The room amenities are quite good, with a hairdryer and a refrigerator, which is standard for a 4* hotel. There's a coffee machine (espresso based). There's a swimming pool in the restaurant on the 7th floor (though be careful if you have breakfast by the pool, you might get splashed).

Avoid connecting rooms at this hotel, as the sound of the guests next door can penetrate, as if they were talking in your room. My two-night stay at this hotel was truly an uncomfortable experience.

very effective and will definitely come back again

Love Yuan Garden so much.

Hotel quality and atmosphere is good. Good service and best performance.

The hotel staff is very friendly in responding to visitors.

At night, the front of the hotel was quiet and dark. I lost my Type-C IP headset. When I asked for cutlery, I was given a plastic set without plates.

Yuan Garden Hotel is a safe and comfortable place. The rooms are clean and the atmosphere is pleasant. It's close to Pasar Baru, making it easy to buy souvenirs. Getting around is also easy; everything is safe. However, this could be improved. For rooms priced above 2 million rupiah, there should be additional amenities like fruit, snacks, and soft drinks. Yuan Garden Hotel.

The male FO staff was rude and curt in their responses. Unlike the friendly female FOs. Just when I was about to take a nap, there was a lot of noisy repairs, knocking and drilling. I asked them to stop because it was really disruptive, but they ignored them, seemingly continuing to work. So my nap wasn't a good one. I took two naps here. The rest of the time was okay.