Our first impression wasn't the best, but everything changed thanks to Mr. Jimmy at the reception. He was warm, polite, and genuinely caring. He even asked if I had managed to get my refund from the Airbnb booking that I had cancelled, which I really appreciated. Seeing that I was with my elderly parents, he kindly expedited our check-in so they could rest as soon as possible. That thoughtful gesture meant a lot to us. Although we only stayed for one night, it was a wonderful experience. The hotel is beautiful, with the charm of a traditional old Chinese/Nyonya-style house on the outside and a lovely, elegant interior. The atmosphere was peaceful, and we truly enjoyed our stay. A heartfelt thank you to Mr. Jimmy for his outstanding hospitality. He made our stay comfortable and memorable, and we would be happy to return.

The staff is very nice, helpful, and access to JB Sentral is just walking distance.

i arrived at midnight and was greeted a warm welcome from the staff! as i stayed there for a few nights, they also would ask whether we want our room to be cleaned. everyone there are friendly and also very helpful!

ac is not working properly but i love the ambiance very artistic & the staff so kind i late check out & its okey

It’s a lovely hotel. I would definitely recommend anyone to stay here as it is a super cosy room and the price per night is very reasonable. Go on and book your room now if you are heading to JB😍😍

The staff very friendly. Booked wrong room size for 3days 2nights and the next day available to upgrade room

Room in the basement, first time getting a room in the basement lol. The emergency stairs are not visible.

The room is not soundproof, the view from the window of room 210 is very bad, the TV is hard to use, there are no tissues in the room except for toilet tissue rolls.

I had a great stay at the hotel. The location was perfect to everything. The staff were so helpful. Great experience!

When we checked in, the smell of the previous customer was so strong that we went out first to be cleaned. Our room was not tidied up when we went out, soap, water was not prepared and I had to ask for it first at the reception. I do not recommend this hotel.

Unique minimalist place, clean place, clean bathroom.

Overall, we had a nice experience here. However, it was quite hard for us to find a parking spot for our car, but eventually we found one.

This is my 3rd time staying. 1st and 2nd times room condition are acceptable. But for 3rd time, the room and toilet extremely dirty. Floor sticky, cup stains on small table, hair on floor, toilet basin curry stains, toilet tiles with algae and black mole. Bed frame shaking.

CIQ Hotel, Johor Bahru. Hotel CIQ in Johor Bahru is the right choice for those looking for comfortable and quiet accommodation. Even though the rooms at this hotel are relatively small, they still provide adequate comfort. Complete room facilities and efficient arrangement make the room feel spacious and comfortable. The service at the CIQ Hotel is very good. The hotel staff is friendly, responsive, and always ready to assist guests with their needs. One very useful facility is the provision of free drinking water which is always available. This certainly makes it easier for guests who want to quench their thirst without having to leave the hotel. The location of this hotel is also very strategic, especially for those who want to travel to Singapore. CIQ Hotel is located close to the entrance to Singapore, making cross-country travel easy. Apart from that, the atmosphere around the hotel is also calm and comfortable, making your stay even more enjoyable. Overall, the CIQ Hotel in Johor Bahru is a good choice for travelers who prioritize comfort, good service and strategic location.

The hijab-wearing hotel staff were really helpful, thank you sis.

The hotel is very clean, the rooms are not cramped either.

The hotel is nice and clean, the staff is friendly and can do late checkout. Cheap but far from the mall 🥲.

Strategic location, clean, only I got a small room and in the stuffy basement. Changing rooms costs 100RM 😱.

The room was comfort for me. The location was okay. The staffs are friendly.

Good location near JBCC, Komtar Mall, and JB Sentral Train Station, but the place is a bit hidden and need to walk a bit distance from the station. Easy to catch a Grab too. Service is kind, a lady in the receptionist with short hair upgraded our room from the basement for free. The room is clean with just so-so amenities, and the single bed is a bit too small for me. The hotel ambience is like a heritage house, like going to our grandma's place. The con is that the Wi-Fi is not working during our two days stay, maybe because the road service happening is blocking the signal.