Overall Ratings & Reviews Brits Resort Lovina

Dear Ms. Chandra Prabawati, Thank you for taking the time to share your positive feedback with us! We're thrilled to hear that you had a pleasant experience during your stay. It's great to know that you found our staff to be friendly, the service fast, and the room clean. Providing excellent customer service and maintaining a clean and comfortable environment are our top priorities. If there's anything specific you loved about your stay or if you have any suggestions for improvement, we'd love to hear more about your experience. Your feedback is valuable, and it helps us continue to deliver the best possible service to our guests. Thank you for choosing our Resort, and we look forward to the opportunity to welcome you back in the future! Warm regards, Penny General Manager

Dear Ms. Nur Azizah Syahidah, Thank you for sharing your feedback with us! We're delighted to hear that you found our hotel to be a nice, comfortable, and clean place. We're also pleased that you enjoyed the delicious breakfast. Your satisfaction is important to us. We appreciate your observation about the variety of choices for breakfast. We'll certainly take this into consideration and explore ways to enhance the breakfast options for a more diverse and satisfying experience. If you have any specific suggestions or preferences regarding breakfast or any other aspect of your stay, please feel free to let us know. Your input is valuable, and we want to ensure that your future experiences with us are even more enjoyable. Thank you for choosing us, and we look forward to welcoming you back in the future! Warm regards, Penny General Manager

Dear Mr/Ms. Zhu Xiaohua, Thank you for taking the time to share your feedback with us. We genuinely appreciate your honest input as it helps us enhance the quality of our services. We are sorry to hear that you found our breakfast options limited during your stay. Please know that we take your comments seriously, and we will review our breakfast offerings to ensure a more diverse and satisfying experience for our guests. Your feedback is invaluable to us as we continuously strive to improve and exceed our guests' expectations. We hope that, despite this issue, you were able to enjoy other aspects of your stay with us. If there is anything specific you would like to suggest or if you have dietary preferences we can consider, please feel free to let us know. Once again, thank you for bringing this to our attention. We look forward to the opportunity to welcome you back and provide you with an improved breakfast experience in the future. Best regards, Penny General Manager