Dear Mr/s G***T, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your 3-night stay at ASTON Banyuwangi Hotel & Conference Center. It is wonderful to know that you found the hotel comfortable and appreciated the peaceful ambiance we strive to provide for our guests. Your kind words are truly appreciated and will be shared with our team as encouragement to continue delivering memorable experiences. We look forward to welcoming you back for another relaxing stay in the near future. Warm regards, Catur Rahmadi, S.M. General Manager

Dear Ms. Berliana, Thank you so much for your wonderful review. We are delighted to hear that you enjoyed your stay with us, especially the friendliness of the hotel staff and the variety of pastries available at breakfast. We are glad to hear that our pastries were one of your favorite aspects of your stay. We will share your compliments with the entire team to encourage us to continue striving for the best service and quality for all our guests. We hope to welcome you back to Aston Banyuwangi Hotel & Conference Center for another memorable experience. Sincerely, Katur Rahmadi S.M., General Manager

Dear Mr./Ms. Dien, Thank you for taking the time to share your experience at Aston Banyuwangi Hotel & Conference Centre. We are delighted to hear that you felt comfortable with the hotel's atmosphere, enjoyed the friendliness of our staff, and were impressed with the variety and abundance of our breakfast menu. Such positive feedback encourages us to continue striving to maintain the quality of our services and facilities. We hope to welcome you back in the future and provide you with a similarly memorable stay. Sincerely, Katur Rahmadi S.M., General Manager

Dear Mr. Alam, Thank you for your wonderful review. We are delighted to hear that the hotel's warm and comfortable atmosphere and the friendliness of our team led you and your family to decide to extend your stay. Nothing makes us happier than seeing all our guests feel at home and comfortable during their stay at Aston Banyuwangi & Conference Centre. We will share your compliments with all our staff to inspire them to continue providing the best service to all our guests. We hope to welcome you and your family back again on your next stay for a similarly memorable experience. Sincerely, Katur Rahmadi S.M., General Manager

Dear Ms. Maryani, Thank you for your review. We are delighted to hear that the excellent location of the Aston Bunyuwangi Hotel & Conference Center, close to various attractions and beaches, made your travels convenient. We are always committed to providing our guests with comfort, both in terms of location and service. Thank you for your trust. We hope to welcome you back again and provide you with an even better stay next time. Sincerely, Katur Rahmadi S.M., General Manager

Dear Mr/s C***s, Thank you for taking the time to share your experience at ASTON Banyuwangi Hotel & Conference Center. We sincerely apologize for the inconvenience you experienced, particularly regarding the massage service and the room temperature conditions in several areas of the hotel. We understand how this affected your comfort, and we regret that your stay did not meet expectations. Regarding the massage service, we would like to clarify that we do have several therapists; however, at the time of your visit, only one therapist was on duty, which unfortunately resulted in limited service availability. We will review our scheduling and staffing arrangements to ensure better service coverage in the future. Your feedback regarding air conditioning and overall comfort has also been shared with the relevant departments for immediate follow-up and improvement. We truly appreciate your comments, as they help us improve our services. We hope to have the opportunity to welcome you back for a much better experience in the future. Best Regards, Catur Rahmadi, S.M. General Manager

Dear Daisy, Thank you so much for your positive review. We are delighted to hear that you were satisfied with the friendliness and service our staff provided to all guests. We will pass on your compliments to the entire team to inspire us to continue striving for the best service. Thank you for choosing Aston Banyuwangi. We hope to welcome you again. Sincerely, Katur Rahmadi S.M., General Manager

Dear Mr./Ms. D*s, Thank you very much for your positive review. We are delighted that you enjoyed your stay at Aston Banyuwangi Hotel. Guest satisfaction and comfort are always our top priority. We hope to welcome you back again soon. Sincerely, Katur Rahmadi, S.M. General Manager

Dear Ms. Margaretha, Thank you very much for your positive review of Aston Banyuwangi Hotel & Conference Center. We are delighted that Aston Banyuwangi is always your choice when you visit Banyuwangi. Your support and feedback mean a lot to us and motivate us to continue striving to provide the best service. We look forward to welcoming you again in the future. Sincerely, Katur Rahmadi S.M., General Manager

Dear Mr. G*n, Thank you very much for your positive review. We are delighted to hear that your experience at the ASTON Hotel is always positive, especially the comfort of the rooms and the amenities that support your business travel. We are also pleased to know that our hotel is a suitable choice for your business trip. We hope to welcome you again on your next visit to Aston Banyuwangi. Sincerely, Catur Rahmadi, S.M. General Manager

Dear Mr. Agus, Thank you very much for your positive review. We are delighted to hear that you were satisfied with the service from our friendly staff and the hotel's convenient location for easy access to various places. Your review encourages us to continue striving to provide even better service. We hope to welcome you back again in the future. Sincerely, Katur Rahmadi S.M., General Manager