Booked through the app for 1 room, sleeping 3 people, including an extra bed. But when we actually arrive, there is no extra bed for us to check in at 5:00 PM. After 6:00 PM, call to ask in front of the counter. The staff said that there are a lot of people checking in to wait. At 18.30, they go down in front of the counter that they haven't got an extra bed yet. because we want to rest The counter staff told me to wait. So we asked what time it will be. So the staff went to raise an extra bed at that time, meaning if they didn't come down to ask would have to wait a long time Finally got an extra bed at 7:45 p.m. The hotel does not provide hot water bottles. Extra bed of the hotel as shown in the picture. When sleeping on the moving bed, I looked down and realized that the legs of the extra bed in the middle were not complete. There were 3 legs, in fact, there had to be 4 legs.