8.6
Very Good
From 348 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.5

Meal

8.2

Location

8.7

Service and Facilites

8.7

People often mention about Neo Borneo Singkawang Hotel
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Staff Friendliness (14)
Ambiance (14)
Distance to City Center (13)
Bedroom (12)
Bathroom (10)
Surroundings (9)
Accessibility (9)
Family Friendly (9)
Hotel Area (9)
Room Space (8)
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Traveller Reviews Neo Borneo Singkawang Hotel

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40
Customer reviews
Rita Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 day(s) ago
the hotel staff is very friendly, the room is clean, the bed and towels are ok... the bathroom water is smooth. Only the room on the 1st floor that we occupied had a little disturbing smell.
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L***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
It was quite a pleasant staycation here, only the receptionist was a bit less than smiling when dealing with hotel customers.
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M***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The service is friendly and very good
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C***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
Book a large, comfortable, clean room. Hot water for bathing is smooth, the toilet is clean. There is cable TV. The AC is slow to cool, sometimes a bit noisy from the street. Overall satisfactory. Recommended to repeat.
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H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
It's pretty fun and fast.
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A***n
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
The service from the staff was quite good, the location of the hotel was quite strategic but unfortunately this hotel does not have a lift so we just walked up the stairs to get to the 3rd floor but luckily there was an office boy who helped.
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Accommodation's Reply
19 May 2025
Thank you sir/madam for staying at the neo borneo singkawang hotel, we hope you and your family feel comfortable. And hopefully in the future we can improve our quality and service. See you again
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L***o
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
The service is good, please continue to improve the best service.
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Accommodation's Reply
16 May 2025
Thank you for staying at the Neo Borneo Singkawang hotel, hopefully the facilities and services we provide can make you and your family feel comfortable, if you have any input for us we will be happy to receive it. See you again.
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Fadhlillah G. F.
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8.2
/10
Reviewed 6 week(s) ago
The good thing about staying here is that it is close to places to eat or cafes, and in the morning there are also many people selling food. The hotel is quite clean and the service is very friendly. Because it is an old building, the room feels a bit old-fashioned, but because it is clean and well-maintained, it is still very okay to rest. Standard price
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Accommodation's Reply
05 May 2025
Thank you Mrs. Fadhlillah for staying at the Neo Borneo Singkawang hotel, hopefully the facilities and services we provide can make you and your family feel comfortable, if you have any input for us, we will be happy to receive it. See you again.
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Dedek E. J.
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Medical
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10.0
/10
Reviewed 6 week(s) ago
Clean room, close to hospital and city center. Price is also cheap.
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Accommodation's Reply
05 May 2025
Thank you Mr. Dedek for staying at the Neo Borneo Singkawang hotel, hopefully the facilities and services we provide can make you and your family feel comfortable, if you have any input for us we will be happy to receive it. See you again.
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D***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
3 times stay never disappoints.. thank you for the service.. 🙏
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Accommodation's Reply
05 May 2025
Thank you for staying at the Neo Borneo Singkawang hotel, hopefully the facilities and services we provide can make you and your family feel comfortable, if you have any input for us we will be happy to receive it. See you again.
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S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 9 week(s) ago
Nice, clean. It's just that it's a bit difficult to enter the parking lot, sometimes there are lots of motorbikes parked in the parking lot entrance area on the street.
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Accommodation's Reply
05 May 2025
Previously we apologize for the inconvenience, hopefully we can make improvements, hopefully the facilities and services we provide can make you and your family feel comfortable, if there is any input for us we will be happy to receive it. See you again.
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Mochyayang F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
In the city center near McD and Mie Gacoan.
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Accommodation's Reply
05 May 2025
Thank you Mr. Mochyayang for staying at the Neo Borneo Singkawang hotel, hopefully the facilities and services we provide can make you and your family feel comfortable, if you have any input for us, we will be happy to receive it. See you again.
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Martinus
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
Small room size when bringing a family
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Erick
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Very good and friendly service :) Thank you :)
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Accommodation's Reply
03 Apr 2025
Thank you Mr. Erick W. For staying at Hotel Neo Borneo Singkawang, hopefully in the future we can improve our facilities and services. See you on another occasion
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Leo M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
The hotel is clean and the water flows smoothly as desired.
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Accommodation's Reply
03 Apr 2025
Thank you Mr. Leo M. For staying at Hotel Neo Borneo Singkawang, hopefully in the future we can improve our facilities and services. See you on another occasion
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Awaludin A.
icon-Business
Business
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8.2
/10
Reviewed 14 week(s) ago
The staff is very helpful. The room is quite clean and the AC is quite cold. Highly recommended.
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Accommodation's Reply
03 Apr 2025
Thank you Mr. Awaludin A. for staying at Hotel Neo Borneo Singkawang, hopefully in the future we can improve our facilities and services. See you on another occasion
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Awaludin A.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 14 week(s) ago
The staff is very helpful. The room is quite clean and the AC is quite cold. Highly recommended.
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Accommodation's Reply
03 Apr 2025
Thank you Mr. Awaludin A. for staying at Hotel Neo Borneo Singkawang, hopefully in the future we can improve our facilities and services. See you on another occasion
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L***o
icon-origin-TRAVELOKA
8.8
/10
Reviewed 14 week(s) ago
The cleanliness of the hotel is good, especially the bathroom.
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Accommodation's Reply
03 Apr 2025
Thank you sir for staying at Hotel Neo Borneo Singkawang, hopefully in the future we can improve our facilities and services. See you on another occasion
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L***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
Near everywhere, the location is also great, there is a coffee shop and a locale outside. The parking lot is also spacious
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I***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
The hotel's location in the middle of the city makes it easy to access anywhere.
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Number of reviews per page
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