Very comfortable and very full service

I checked in at 4 am, the check in process was fast, the parking was spacious, clean.

Hotel staff is very friendly, strategic environment

Clean, comfortable, quiet, friendly staff, not so good in the parking area because when it rains it will be slippery

Okay, it's good enough to check in again.

Friendly staff, clean rooms, standard prices

The room was clean, the staff and receptionist were very friendly, and the security service was very helpful and friendly. I left something behind and they were very helpful. Very satisfying.

Biztrip purpose to Surabaya, 3 nights stay in Batiqa was good, all facilities are well functioned, rooms are clean, breakfast was OK

Nearby Al Falah Mosque. Friendly staff and easy check-in and very helpfull front office staff. Nearby Minimart and local cafe and food vendors

The hotel is a little small, but it's neatly arranged and clean. The staff is friendly.

The hotel is quite okay, just a bit small. The staff is friendly, and there's only a small parking area. But it's okay.

This is my second stay here. Everything is fine. However, the food quality needs to be improved. Even when I ordered room service, it felt lacking. But the price is affordable.

Excellent service. Strategic location, close to SCFD. Staff were very helpful during full parking lots and heavy rain. The hotel is surrounded by traditional culinary delights at night.

The hotel staff is very friendly, full of smiles and helpful...

The check-in and check-out process was very fast, great.

Close to the mosque, clean hotel, sound from the next room can be heard, not soundproof

the room is quite comfortable, but needs to be improved

1. The gallon of water ran out when I entered the room/checked in and it hadn't been filled until this morning, making it prone to heat and fire. 2. The room wasn't soundproof, so I woke up in the middle of the night hearing noises from the next room, like tables being moved.

1. The room wasn't soundproof, and I could hear people talking in the middle of the night, sounds like tables being moved, and activity. 2. The water dispenser was empty when I checked in. When I checked in the next morning, it was still empty. I informed the receptionist, who told them to inform me if it was empty. This should be the hotel's job, not the guest's. I happened to bring my own water. But if this is left unchecked, the dispenser will be connected to electricity and run out, which is dangerous and could lead to a fire. 3. The most comfortable hotel is a hotel near the Alfalah Mosque, about 150 meters away.

The hotel staff are all friendly and the responses are all good and very helpful.