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Overall Ratings & Reviews Batuque Town Villa 2

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Traveloka (873)

7.9

Pleasant

From 873 reviews

Provided by travellers on

Cleanliness

7.9

Room Comfort

7.9

Meal

7.5

Location

8.1

Service and Facilites

7.9

People often mention about Batuque Town Villa 2

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Ambiance (9)

Bedroom (8)

Staff Friendliness (7)

Room Space (7)

Distance to City Center (6)

Surroundings (6)

Family Friendly (6)

Bathroom (6)

Accessibility (5)

Check-in/out Time (5)

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Traveller Reviews Batuque Town Villa 2

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Customer reviews

R***I

10.0

/10

Reviewed 3 week(s) ago

The view is very beautiful and the service is very good

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Budi H.

Leisure

9.4

/10

Reviewed 11 week(s) ago

for the villa type, everything is according to the photo.. wifi is quite good android TV works. hot water works. can get a stove & hot water dispenser, all OK for sahur food, well, that's it, it can be improved again..

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2 people find it helpful

K***i

6.4

/10

Reviewed 18 week(s) ago

The internet is very slow. There is no hot water.

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D***a

Transit

9.4

/10

Reviewed 22 week(s) ago

Nice Experience & Good Service

1 people find it helpful

W***i

5.8

/10

Reviewed 24 week(s) ago

1. The room floor was slippery and sticky until we asked the staff to mop it. The bathroom floor was also slippery and crusty and we asked the staff again to brush the bathroom. Actually, it wasn't that dirty, it was just for ablution and prayer so it was doubtful. 2. There was no tissue even in the toilet, you have to ask for it first. 3. The meal voucher was not given immediately but had to be asked for several times, and even then I missed it because they gave my room voucher to the next room, it was really weird. 4. The food was really not tasty and cold :(this is a big minus point. 5. Drinks and tea/coffee were not given even though we stayed for 2 nights, again we had to ask for it. 6. Check-out time is not allowed late check-out at 12.30 or 13.00 after prayer (but some villas do not allow late check-out though).

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3 people find it helpful

Accommodation's Reply

09 Jan 2025

Thank you for your review. Before we reply to the points, we are a homestay not a hotel (so that expectations are in line). 1. We apologize for the possibility of a mistake in the measurement of the floor soap from the HK staff or maybe the guest checked in early/when the floor was not dry after being mopped. 2. Because we are a homestay, we do not provide it like a big hotel. 3. Vouchers for the next day can be taken directly at the receptionist, sorry there was a mistake in giving it to the next room, it's not strange to be human, right? 4. The food is relative to the assessment, but thank you, we will fix it. 5. Yes, you can ask for more if you need it because some guests did not use the tea/coffee. 6. Actually, you can ask for permission for a late checkout, later it will be submitted to the superior for approval. Thank you.

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Bella P. H.

8.5

/10

Reviewed 25 week(s) ago

Clean, comfortable, nice, cool atmosphere

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M***n

8.1

/10

Reviewed 25 week(s) ago

It's okay, there are things that need to be improved, the room has no ventilation, no fan and no AC, this is something to pay attention to.

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1 people find it helpful

y***a

8.5

/10

Reviewed 27 week(s) ago

Overall okay. It just so happened that the shower in the room I booked was broken. So there has to be a check on the overall room facilities.

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2 people find it helpful

megans h.

8.5

/10

Reviewed 31 week(s) ago

Very disappointed with the room, it's so bad, the shower doesn't work, there's no AC or fan. It's really hot in the morning. The place is also dirty

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3 people find it helpful

Yuli A.

8.5

/10

Reviewed 39 week(s) ago

For a price of 200 thousand, you can get a comfortable place, the staff is also friendly 🤗.

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1 people find it helpful

A***f

9.4

/10

Reviewed 39 week(s) ago

It's good...the staff is also friendly...the atmosphere is quiet and peaceful

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S***y

Staycation

8.5

/10

Reviewed 41 week(s) ago

Strategic location is close to jatimpark group & location is under the foot of mount panderman so the atmosphere is cool. The food at the hotel is also very delicious.

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6 people find it helpful

nadhila p.

9.1

/10

Reviewed 41 week(s) ago

Mas mas his receptionist always stand by yaa, good very waitress

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N***s

Leisure

10.0

/10

Reviewed 44 week(s) ago

The room is comfortable and clean, and smells good too. The staff is friendly. 99% highly recommended. Unfortunately, room no. 208 has a bathroom blower that is too noisy when the bathroom light is turned on 😁 satisfied staying here.

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5 people find it helpful

S***t

Leisure

6.6

/10

Reviewed 46 week(s) ago

The water died, moved to Panderman Villa. You can have fried rice for breakfast, not a buffet.

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2 people find it helpful

Accommodation's Reply

02 Aug 2024

Thank you for the review. There was a water problem and the solution was given to move to the opposite villa with more facilities and the upper rooms still had bad reviews. With the price of breakfast being 20 thousand, it doesn't seem possible to have a buffet, Mr.

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a***s

Leisure

8.4

/10

Reviewed 50 week(s) ago

Breakfast scramble. The breakfast technique must be evaluated. There are only 2 servants. Many people are late for their meal.

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1 people find it helpful

Accommodation's Reply

20 Jul 2024

Thank you for the review. Actually, there's no need to fight because it will take turns according to who comes first to exchange the voucher. The number of staff serving is not a problem as long as the guests are queuing for breakfast in an orderly and sporty manner. And everyone will get a share because breakfast has been prepared according to the number of guests, only guests have to queue orderly. Thank You.

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Canggih S.

Leisure

10.0

/10

Reviewed 50 week(s) ago

The location is quite quiet, the staff service is very good. Wifi is very good, I stayed in the villa, very comfortable and well maintained. Recommended for staying with family.

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3 people find it helpful

y***f

Leisure

9.4

/10

Reviewed 54 week(s) ago

Roadside location. Near the mountains, very cool. Next time you can stay here again. Friendly employees. Clean rooms. Only the breakfast can be varied if you can add it. Thanks.

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3 people find it helpful

N***a

Staycation

6.3

/10

Reviewed 57 week(s) ago

I had a creepy experience while staying here. When asked by the villa, the answer was not really. Even though I was curious, what was 9 pm and half past 3 am. If you get unfavorable feedback from the villa, it means it's a bit different. Because I read that in other reviews too. It's true that it's not friendly enough. Don't be blamed if you get an honest review. OK, thanks.

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14 people find it helpful

Accommodation's Reply

18 May 2024

Thank you for the review. Sorry, we don't understand the review. Villa doesn't want to be blamed, right? Can you tell us in more detail so we can follow up. Thank You.

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P***o

Leisure

8.9

/10

Reviewed 57 week(s) ago

The location is very good, close to everything, clean room, hot water works well, friendly staff, fast wifi. Overall nice but unfortunately for the food like fried rice is not good, no taste at all.

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