Spending quality time with my daughter remains one of the most meaningful ways I recharge during my off-duty days. Our recent stay at a Marriott property in town provided an excellent environment for both relaxation and family bonding. The hotel offers a variety of family-friendly activities, particularly for children—such as swimming and scheduled recreational programs thoughtfully introduced by the staff. I would like to extend my appreciation to Ms. Rhesa for her attentive communication, especially for informing us about the “Foam Bubble” pool activity held every Saturday, as well as the appearance of the Tarsius clown, which added a unique touch to the children’s experience. What stood out most was the proactive approach to guest care. I was pleasantly surprised to receive a follow-up call from the receptionist to ensure that our room met expectations and to address any potential discomfort promptly. This level of attentiveness reflects a high standard of hospitality and responsiveness. Overall, my experience consistently reaffirms the exceptional service quality associated with the Marriott group. It is always a pleasure to return.

The first time I stayed here was very pleasant, especially the staff who were very friendly, the food was delicious, the room was clean, the room facilities were complete... Ah, next time I want to stay here again with my extended family.. Tq Fairfield

Good location and view. Comfort and enjoy. Rekomended

I really like the delicious breakfast food, my favorite room is 626 and the garden ocean view and in the middle of the city, I also like the swimming pool.

A pleasant experience while staying here.. the view is really beautiful.. the service is satisfying.. the room size is standard.. the restaurant service is number 1.. we were made Belitung noodles on the spot.. the taste is also delicious.. the only minus is 1 cm.. the room floor feels a bit sticky and looks oily.. that's all.. other than that, it's really satisfying..

Friendly staff. Every Thursday, they offer a local breakfast menu, and we asked what they wanted us to cook. I thought there would be an additional charge, but it turned out there was no charge at all. The location is quite strategic. The room is standard size but with a really beautiful sea view, especially at sunset.

Very comfortable and friendly staff

Friendly and fast-responsive service. Comfortable and cozy rooms. Delicious and varied food. Overall rating 9.8 out of 10.

I was very impressed staying here because from the moment we arrived, we felt the friendliness of the FO staff, especially Freddy. When we went out in the afternoon to the beach, I asked the staff, and not only was they shown us the way, but they also escorted us. Likewise, at breakfast, if you'd like to know where your room number is, at other places, they didn't ask, but instead explained the menu and offered to help you order. The chef, Mr. Kamal, if I'm not mistaken, also met with his guests and asked about their food. There was also another staff member who greeted guests to ask about their impressions of their stay, Mrs. Reisa. The hospitality here is amazing.

I spent 3 nights in this hotel. The room is spacious, the breakfast is tasty, and the backyard is the sea.

when you can see a beautiful sunset.

Comfortable, friendly staff, clean, well maintained and neat

The hotel is nice, clean and suitable for business trips.

pleasant for a place to rest. the view of the open beach presents tranquility and reflection to release the truth. staying at Fairfield by Marriot all feels pleasant.

Good hotel, clean room, good location. The restaurant has variety of foods

All was excellent at this hotel. From the staff to the rooms and service. This is how hospitality in the hotel industry should be. After some bad and medium hotel experience in Aston Rasuna, and airport Jakarta and even “money grabbing Bali”. This hotel was a breeze. The breakfast was taken good care of and with a large balcony and window towards the sea. I made the right choice. Special greetings to Reza and Fina who were caring to all guests during meals and always stand by to make all guests feel comfortable and happy. I am not sure why, but on this island it seems that everyone is genuine friendly with real smiles. Perhaps that is the original hospitality of this island. I had a great time and if I could give 10 stars I would not hesitate to give them. I will surely come back and it will be my number 1 choice. My compliments to the management. Job well done!

I stayed one day & night in a street view room on the 5th floor and the last day in a room with a pool view on the 1st floor. I liked the nice view, and I am grateful for the kindness of the staff. The breakfast restaurant doesn't have fancy raw fish or steaks, but it has a view of the pool and the ocean in the distance, so I was able to enjoy a clean meal with a nice view. I was satisfied.

Mantaap, extraordinary, amazing, very effective

The hotel staff are very friendly, smiling and polite.

Enjoyable and memorable holiday at faifield by marriot belitung.