Dhika Serenity Jatinangor

Explore Dhika Serenity Jatinangor
8.4
Very Good
From 1,596 reviews
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Cleanliness

8.5

Room Comfort

8.5

Meal

8.2

Location

8.5

Service and Facilites

8.5

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Staff Friendliness (75)
Ambiance (65)
Bedroom (60)
Hotel Area (52)
Family Friendly (50)
Surroundings (47)
Bathroom (47)
Accessibility (45)
Room Space (44)
Wifi (43)
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Traveller Reviews Dhika Serenity Jatinangor

Number of reviews per page
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Customer reviews
E***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The hotel staff was friendly, and the rooms were really comfortable. I'll definitely be back! 🫶🏻😍
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F***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The rooms were nice and clean, with balconies offering a comfortable view of the rice fields, gardens, and the ring bridge. The swimming pool was clean and comfortable for swimming and allowing for some aesthetic photos. The breakfast menu could be improved, but overall, it was good.
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Accommodation's Reply
08 Sep 2026
Your response: At Thika Serenity Hotel, we are honored to welcome your family. You are correct; we always strive to maintain high quality in our rooms, services, and food to ensure your satisfaction throughout your stay. We apologize for any inconvenience and will work to improve our cleanliness. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
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Niko V. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Accommodation suitable for families.
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1 people find it helpful
Accommodation's Reply
02 Sep 2026
At Thika Serenity Hotel, we are honored to welcome your family. You are absolutely right; we always strive for the highest quality in our rooms, services, and food to ensure your satisfaction throughout your stay. We apologize for any inconvenience and will continue to improve our cleanliness standards. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
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Niko V. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel is clean, has a swimming pool and includes breakfast and the staff are very friendly.
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Accommodation's Reply
02 Sep 2026
At Thika Serenity Hotel, we are honored to welcome your family. You are absolutely right; we always strive for the highest quality in our rooms, services, and food to ensure your satisfaction throughout your stay. We apologize for any inconvenience and will continue to improve our cleanliness standards. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
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L***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Satisfying at a very affordable price
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Accommodation's Reply
02 Sep 2026
At Thika Serenity Hotel, we are honored to welcome your family. You are absolutely right; we always strive for the highest quality in our rooms, services, and food to ensure your satisfaction throughout your stay. We apologize for any inconvenience and will continue to improve our cleanliness standards. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
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Verified Traveler
icon-Transit
Transit
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8.5
/10
Reviewed 7 week(s) ago
Always stay here because it's close to the kids' boarding house.
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1 people find it helpful
Accommodation's Reply
02 Sep 2026
At Thika Serenity Hotel, we are honored to welcome your family. You are absolutely right; we always strive for the highest quality in our rooms, services, and food to ensure your satisfaction throughout your stay. We apologize for any inconvenience and will continue to improve our cleanliness standards. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
I stayed overnight to take care of my child's needs, who will be attending Unpad. Looking for a place to stay close to campus and my child's boarding house, I chose Dhika Serenity Jatinangor. Check-in and check-out were smooth, parking was secure, and the food was quite tasty for the price. The rooms are quite small, apartment-like, but comfortable enough. It's a suitable choice for parents visiting their children studying in the Jatinangor area.
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2 people find it helpful
Accommodation's Reply
02 Sep 2026
At Thika Serenity Hotel, we are honored to welcome your family. You are absolutely right; we always strive for the highest quality in our rooms, services, and food to ensure your satisfaction throughout your stay. We apologize for any inconvenience and will continue to improve our cleanliness standards. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
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P***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.4
/10
Reviewed 8 week(s) ago
The bathroom's water supply is very poor, with dripping and uncontrolled hot water. It makes urinating difficult.
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Accommodation's Reply
02 Sep 2026
We apologize for your negative experience during your stay at Dhika Serenity Jatinangor. We have received your feedback regarding the service, facilities, and cleanliness. We will do our best to improve. We hope that during your future stay at our hotel, we will provide the best service to ensure your satisfaction. Thank you for your support. Sincerely, Dhika Serenity Jatinangor
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E***a
icon-Staycation
Staycation
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8.8
/10
Reviewed 9 week(s) ago
I happened to be there again, so I could hear people's voices from outside.
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1 people find it helpful
Accommodation's Reply
02 Sep 2026
We apologize for your negative experience during your stay at Dhika Serenity Jatinangor. We have received your feedback regarding the service, facilities, and cleanliness. We will do our best to improve. We hope that during your future stay at our hotel, we will provide the best service to ensure your satisfaction. Thank you for your support. Sincerely, Dhika Serenity Jatinangor
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G***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 10 week(s) ago
Compared to competing hotels in Jatinangor, it was actually pretty good, but our bathroom smelled of septic tank. We had breakfast at 8:00, and many of the food was empty, taking a long time to refill. Even when refills were available, the quantity wasn't much, leading to a scramble with other guests. We and many other guests ended up waiting a second time. Suggestion: If the menu selection isn't extensive, it's best to increase the stock to avoid waiting and fighting over food.
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3 people find it helpful
Fanny I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 10 week(s) ago
Only the food and bathroom are not okay. Others are good. The ring bridge (jembatan cincin) is a bonus view that is worth being grateful for.
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Accommodation's Reply
02 Sep 2026
At Thika Serenity Hotel, we are honored to welcome your family. You are absolutely right; we always strive for the highest quality in our rooms, services, and food to ensure your satisfaction throughout your stay. We apologize for any inconvenience and will continue to improve our cleanliness standards. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 12 week(s) ago
Everything was fine. Unfortunately, there was no phone in the room, although there was a WhatsApp number.
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Accommodation's Reply
02 Sep 2026
At Thika Serenity Hotel, we are honored to welcome your family. You are absolutely right; we always strive for the highest quality in our rooms, services, and food to ensure your satisfaction throughout your stay. We apologize for any inconvenience and will continue to improve our cleanliness standards. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
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E***n
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
To be honest, since it didn't seem like it was meant to be a hotel, there were a lot of inconveniences, but the hotel staff made every effort to make it as comfortable as possible. So, despite some minor shortcomings, it was generally a good and enjoyable experience!
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Accommodation's Reply
02 Sep 2026
We apologize for your negative experience during your stay at Dhika Serenity Jatinangor. We have received your feedback regarding the service, facilities, and cleanliness. We will do our best to improve. We hope that during your future stay at our hotel, we will provide the best service to ensure your satisfaction. Thank you for your support. Sincerely, Dhika Serenity Jatinangor
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A***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
The hotel is close to Jans Park, and the room was clean and fragrant. The staff was also friendly. It was a comfortable stay.
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Accommodation's Reply
14 Jul 2026
At Thika Serenity Hotel, we are honored to welcome your family. You are absolutely right; we always strive for the highest quality in our rooms, services, and food to ensure your satisfaction throughout your stay. We apologize for any inconvenience and will continue to improve our cleanliness standards. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
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W***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
The room was very comfortable and clean. The atmosphere was peaceful, and the view was stunning. The food was also delicious. Continued success at Dhika Serenity.
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1 people find it helpful
Accommodation's Reply
13 Jul 2026
At Thika Serenity Hotel, we are honored to welcome your family. You are absolutely right; we always strive for the highest quality in our rooms, services, and food to ensure your satisfaction throughout your stay. We apologize for any inconvenience and will continue to improve our cleanliness standards. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
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B***O
icon-origin-TRAVELOKA
5.4
/10
Reviewed 13 week(s) ago
I'd like to give some feedback on this review. 1. The bathroom floor needs to be scrubbed because it's mossy. 2. The hot water takes a long time to come up. 3. The floor is dusty because the carpet has a lot of sand.
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Accommodation's Reply
02 Sep 2026
We apologize for your negative experience during your stay at Dhika Serenity Jatinangor. We have received your feedback regarding the service, facilities, and cleanliness. We will do our best to improve. We hope that during your future stay at our hotel, we will provide the best service to ensure your satisfaction. Thank you for your support. Sincerely, Dhika Serenity Jatinangor
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I***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
This is my second stay here. It's strategically located near where I want to go. Thank you.
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1 people find it helpful
Accommodation's Reply
10 Jul 2026
At Thika Serenity Hotel, we are honored to welcome your family. You are absolutely right; we always strive for the highest quality in our rooms, services, and food to ensure your satisfaction throughout your stay. We apologize for any inconvenience and will continue to improve our cleanliness standards. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
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A***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 14 week(s) ago
Few food choices. Few fruits.
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1 people find it helpful
Accommodation's Reply
10 Jul 2026
We apologize for your negative experience during your stay at Dhika Serenity Jatinangor. We have received your feedback regarding the service, facilities, and cleanliness. We will do our best to improve. We hope that during your future stay at our hotel, we will provide the best service to ensure your satisfaction. Thank you for your support. Sincerely, Dhika Serenity Jatinangor
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A***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
The hotel staff is friendly. The view from the back of the hotel is stunning. The breakfast menu is limited, with not many choices.
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1 people find it helpful
Accommodation's Reply
07 Jul 2026
At Thika Serenity Hotel, we are honored to welcome your family. You are absolutely right; we always strive for the highest quality in our rooms, services, and food to ensure your satisfaction throughout your stay. We apologize for any inconvenience and will continue to improve our cleanliness standards. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
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Risna R. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The hotel is very comfortable, the swimming pool is okay, the food is delicious.
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Accommodation's Reply
20 Jun 2026
At Thika Serenity Hotel, we are honored to welcome your family. You are absolutely right; we always strive for the highest quality in our rooms, services, and food to ensure your satisfaction throughout your stay. We apologize for any inconvenience and will continue to improve our cleanliness standards. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
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Number of reviews per page
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