It was my first time staying there but it was already impressive because it was comfortable and very close to everywhere.

The air conditioner is not cold even after maintenance has come and taken a look at it. It was already set at 16°C and full speed, but it still feels a bit warm.

Perfect location with a cozy bed, spacious room and pool. Highly recommended.

Enjoyed my stay at Granite! Very nice, clean, and comfortable hotel with friendly and helpful staff. The location is good too, walking distance to popular places. A welcome basket of local tea, coffee, snacks, and nutmeg syrup was provided. They provided 2 complimentary bottled waters, and there’s a water dispenser at the room lobby level too. The pool is clean and has a good view of the city center. As it was Mother’s Day weekend, they had a nice booth set up with flower balloons, free to take. Will definitely come back again.

Comfortable. Easy access. Good service.

Very comfortable bed and cool ambiance. Location very strategic.

Hotel staff is very cooperative...

Very clean rooms, friendly hotel staff, easy access from the city center and crowds, close to the culinary area

One of the hotels that can be an option for a holiday in Penang, besides its strategic location, close to the mall and also close to Armenian Street. As we know, Armenian Street is a must-visit area when vacationing in Penang.

Quite big suite room for family. But, loud noise from doors and footsteps outside could be heard clearly.

The location is ok, the swimming pool is also nice.. Highly recommended for travelers who want to go to Penang

The hotel staff are all good, especially the receptionist who is of Indian descent and the housekeeper, they are all good.

The hotel is clean, spacious, dan the location is close to many food stalls and the city center. It's a hidden gem hotel.

The hotel staff is very friendly and nice and provide us welcome drinks. And also the hotel provides a one-way free shuttle bus. The room is clean.

Friendly staff, clean, location close to eating places

The staff was very helpful & polite The parking was so amazing Room very spacious & clean, the housekeeping was very responsive & make up our room on time Nice view from pool, big n beautiful lobby 24hours diy laundry, lift working swiftly

A very good location hotel in town center which is infront of Komtar and walking distance to few nice hawker center . The staffs very friendly, polite and helpful. What disappointed was the stay in the room. We booked the suite which is higher floor , the room was ok and comfortable but we keep experienced the loud sound like an airplane sound . The sound appeared every 5 min , apparently we found out from the hotel staff , our unit was next to an automatic carpark. Whenever that is a movement of cars up and down, we will hear the Sound. We can’t sleep well for the first night , but for the second night due to less movement of cars, we asked for change of rooms but due to the hotel fully booked so we can’t change but they offered us to change for the next day, otherwise the hotel is a very nice hote, will choose to book hotel room instead of suite in future

A pleasant experience. The staff was very friendly and helpful. The hotel was strategically located, close to culinary spots. The rooms were spacious, clean, and well-equipped. We received a very refreshing nutmeg syrup souvenir.

Staff is very nice and helpful

Staff are very friendly, and located near malls