The Granite Luxury Hotel Penang

Explore The Granite Luxury Hotel Penang
8.9
Very Good
From 211 reviews
Provided by travellers on
Cleanliness

9.1

Room Comfort

9.1

Meal

8.6

Location

9.2

Service and Facilites

9.0

People often mention about The Granite Luxury Hotel Penang
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Staff Friendliness (21)
Distance to City Center (20)
Bathroom (20)
Room Space (19)
Bedroom (18)
Ambiance (16)
Hotel Area (16)
Surroundings (15)
Accessibility (14)
Family Friendly (12)
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Traveller Reviews The Granite Luxury Hotel Penang

Number of reviews per page
20
40
Customer reviews
Louie T.
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8.5
/10
Reviewed 9 week(s) ago
Nice hotel and very spacious rooms.
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Accommodation's Reply
12 Aug 2026
Dear Louie T, thank you for choosing to stay with us at The Granite Luxury Hotel. We are happy to receive your generous review score. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.
M***d
icon-Leisure
Leisure
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8.5
/10
Reviewed 10 week(s) ago
The suites in the new building are really nice, but the suites in the old building are just so-so. Thanks.
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Accommodation's Reply
12 Aug 2026
Dear M***d, thank you for staying with us at The Granite Luxury Hotel and writing us a review. We have taken note of your feedback. Everyone on the team is honoured to have served you during your stay. We hope to welcome you back in the near future.
t***s
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10.0
/10
Reviewed 11 week(s) ago
Strategic location near Komtar bus, lots of places to eat.
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Accommodation's Reply
12 Aug 2026
Dear t***s, thank you for staying with us at The Granite Luxury Hotel. We are happy to receive your perfect review rating. Yes! Our hotel is located in the heart of Georgetown and it is within walking distance to popular attractions and Penang delicacies. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.
ANDY S.
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Leisure
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9.4
/10
Reviewed 12 week(s) ago
The excellent hotel in Georgetown, Penang.
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Accommodation's Reply
12 Aug 2026
Dear ANDY S., thank you for choosing to stay with us at The Granite Luxury Hotel. We are happy to receive your generous review score. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.
Fauziah S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
It was my first time staying there but it was already impressive because it was comfortable and very close to everywhere.
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Accommodation's Reply
12 Aug 2026
Dear Ms. Faucia S., Thank you very much for staying at our hotel. We are delighted to hear that you enjoyed your stay. We hope to welcome you back again.
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m***d
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Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 13 week(s) ago
The air conditioner is not cold even after maintenance has come and taken a look at it. It was already set at 16°C and full speed, but it still feels a bit warm.
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Accommodation's Reply
12 Aug 2026
Dear m***d, thank you for your candid review. Please accept our profound apologies for the inefficiency. We have taken note of your comments and we will carry out the necessary actions immediately. Everyone on the team is honoured to have served you during your stay. We hope to welcome you back in the near future.
Hoo N. C.
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Staycation
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9.4
/10
Reviewed 14 week(s) ago
Perfect location with a cozy bed, spacious room and pool. Highly recommended.
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Accommodation's Reply
12 Aug 2026
Dear Hoo N. C., thank you for staying with us at The Granite Luxury Hotel. We are happy to receive your generous review score. All of us are glad that you enjoy our Award-Winning Highest Acrylic Bottom Swimming Pool. We hope to welcome you back in the near future.
s***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
Enjoyed my stay at Granite! Very nice, clean, and comfortable hotel with friendly and helpful staff. The location is good too, walking distance to popular places. A welcome basket of local tea, coffee, snacks, and nutmeg syrup was provided. They provided 2 complimentary bottled waters, and there’s a water dispenser at the room lobby level too. The pool is clean and has a good view of the city center. As it was Mother’s Day weekend, they had a nice booth set up with flower balloons, free to take. Will definitely come back again.
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Accommodation's Reply
07 Jun 2026
Dear s***n, thank you for staying with us at The Granite Luxury Hotel. We are happy to receive your generous review score. All of us are glad that you enjoy our Award-Winning Highest Acrylic Bottom Swimming Pool. We hope to welcome you back in the near future.
Irene
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Comfortable. Easy access. Good service.
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Accommodation's Reply
24 May 2026
Dear Irene, your perfect review rating has been shared among the team and everyone is extremely happy that you enjoyed your stay with us. We hope your next stay is just around the corner. And we look forward to welcome you back for another excellent stay at The Granite Luxury Hotel.
Irene
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
Very comfortable bed and cool ambiance. Location very strategic.
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Accommodation's Reply
24 May 2026
Dear Irene, thank you for choosing to stay with us at The Granite Luxury Hotel. We are happy to receive your generous review score. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.
a***n
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 21 week(s) ago
Hotel staff is very cooperative...
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1 people find it helpful
Accommodation's Reply
24 May 2026
Dear Mr./Ms. a***n, Thank you for your valuable feedback. We are delighted to hear that you enjoyed your stay at our hotel. We wish you a safe journey home and hope to welcome you back again.
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Verified Traveler
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Leisure
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9.4
/10
Reviewed 21 week(s) ago
Very clean rooms, friendly hotel staff, easy access from the city center and crowds, close to the culinary area
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Accommodation's Reply
24 May 2026
Dear valued guest, Thank you so much for choosing our hotel for your stay. Our hotel is conveniently located in the heart of George Town, making it easy to walk to Penang's famous attractions and restaurants. We are delighted to hear that you had a wonderful time and we hope to welcome you back again.
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adelia
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Staycation
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9.1
/10
Reviewed 21 week(s) ago
One of the hotels that can be an option for a holiday in Penang, besides its strategic location, close to the mall and also close to Armenian Street. As we know, Armenian Street is a must-visit area when vacationing in Penang.
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Accommodation's Reply
24 May 2026
Hello Adelia, thank you so much for staying at our hotel. We are delighted to hear that you enjoyed your stay. We hope to welcome you back again.
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Vivienne A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
Quite big suite room for family. But, loud noise from doors and footsteps outside could be heard clearly.
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Accommodation's Reply
24 May 2026
Dear Vivienne A., thank you for staying with us at The Granite Luxury Hotel and writing us a review. We have taken note of your feedback. Everyone on the team is honoured to have served you during your stay. We hope to welcome you back in the near future.
Asep d.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
The location is ok, the swimming pool is also nice.. Highly recommended for travelers who want to go to Penang
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Accommodation's Reply
15 Apr 2026
Hello Asep d, thank you for your valuable feedback. We are very pleased to hear that you enjoyed your stay at our hotel. We wish you a safe journey home and hope to welcome you back again.
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Verified Traveler
icon-Medical
Medical
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10.0
/10
Reviewed 24 week(s) ago
The hotel staff are all good, especially the receptionist who is of Indian descent and the housekeeper, they are all good.
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Accommodation's Reply
15 Apr 2026
Dear Valued Guest, thank you for choosing to stay with us at The Granite Luxury Hotel. Your generous review has been shared among the team. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.
G***t
icon-origin-TRAVELOKA
9.1
/10
Reviewed 27 week(s) ago
The hotel is clean, spacious, dan the location is close to many food stalls and the city center. It's a hidden gem hotel.
1 people find it helpful
Accommodation's Reply
15 Apr 2026
Dear G***t, thank you for staying with us at The Granite Luxury Hotel. We are happy to receive your generous review score. Yes! Our hotel is located in the heart of Georgetown and it is within walking distance to popular attractions and Penang delicacies. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.
Q***k
icon-origin-TRAVELOKA
9.7
/10
Reviewed 27 week(s) ago
The hotel staff is very friendly and nice and provide us welcome drinks. And also the hotel provides a one-way free shuttle bus. The room is clean.
1 people find it helpful
Accommodation's Reply
15 Apr 2026
Dear Q***k, thank you for staying with us at The Granite Luxury Hotel. We are happy to receive your generous review score. All of us are glad that you enjoyed our complimentary shuttle service, taking you to the rich and culturally diverse tapestry of George Town, Penang. We hope to welcome you back in the near future.
l***d
icon-origin-TRAVELOKA
8.2
/10
Reviewed 30 week(s) ago
Friendly staff, clean, location close to eating places
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Accommodation's Reply
03 Mar 2026
Dear Mr./Ms. l***d, Thank you very much for your valuable feedback. We are very pleased to hear that you had a pleasant time at our hotel. We wish you a safe journey and hope to welcome you back again soon.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
The staff was very helpful & polite The parking was so amazing Room very spacious & clean, the housekeeping was very responsive & make up our room on time Nice view from pool, big n beautiful lobby 24hours diy laundry, lift working swiftly
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Accommodation's Reply
03 Mar 2026
Dear G***t, thank you for choosing to stay with us at The Granite Luxury Hotel. Your generous review has been shared among the team. All of us are glad that you enjoy our Award-Winning Highest Acrylic Bottom Swimming Pool. We hope to welcome you back in the near future.
Number of reviews per page
20
40