Edensor Hills Villa, Resort & Cafe Sharia

Explore Edensor Hills Villa, Resort & Cafe Sharia
8.5
Very Good
From 912 reviews
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Cleanliness

8.6

Room Comfort

8.7

Meal

8.4

Location

8.6

Service and Facilites

8.6

People often mention about Edensor Hills Villa, Resort & Cafe Sharia
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Ambiance (45)
Staff Friendliness (44)
Hotel Area (43)
Bedroom (41)
Bathroom (40)
Surroundings (37)
Room Space (36)
Family Friendly (35)
Taste (32)
In-house Restaurant (29)
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Traveller Reviews Edensor Hills Villa, Resort & Cafe Sharia

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Customer reviews
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Horas
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Leisure
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8.8
/10
Reviewed 4 day(s) ago
Stay here is okay, but the food needs improvement.
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R***a
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8.5
/10
Reviewed 3 week(s) ago
The hotel is very clean, the rooms are comfortable, the staff is friendly, and the location is excellent. We had a very satisfying stay, and we will definitely be back.
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Accommodation's Reply
27 Jul 2026
Thank you so much for your excellent review and rating. We are delighted to hear that you enjoyed the cleanliness of the hotel, the comfort of the rooms, the friendliness of the staff, and the excellent location of Edensor Hills. Your satisfaction is our greatest motivation to continue providing the best service to all our guests. We hope to welcome you back to Edensor Hills and provide you with a similarly memorable stay on your next visit. Sincerely, The Edensor Hills Management
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K***k
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9.4
/10
Reviewed 4 week(s) ago
Comfortable and easy access 👍🏻
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1 people find it helpful
Accommodation's Reply
27 Jul 2026
Thank you for your positive review and rating. We are delighted to hear that you enjoyed your stay and found Edensor Hills convenient to travel to. We will continue to strive to provide the best service and experience for all our guests. We hope to welcome you back to Edensor Hills again for another memorable, or perhaps even better, stay. Sincerely, The Edensor Hills Management
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A***a
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10.0
/10
Reviewed 4 week(s) ago
Staying here really makes it impossible to move on.
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2 people find it helpful
Accommodation's Reply
27 Jul 2026
Thank you so much for your wonderful review! Wow, we are so happy to hear that your stay at Edensor Hills was a memorable one. That's a huge compliment to our entire team. We hope that the warm and comfortable atmosphere, beautiful views, and excellent service have given you wonderful memories. We look forward to welcoming you back to create even more great times at Edensor Hills. See you soon! Sincerely, The Edensor Hills Management
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Tia M. M.
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Leisure
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8.5
/10
Reviewed 5 week(s) ago
The place is peaceful and quiet. The room interior is classic European. I booked a mountain view bungalow yesterday and it was beautiful. Open the balcony door and you can see the mountain. Recommended for classic interior lovers. The staff is friendly and helpful. The swimming pool is also cool, with lots of trees, so swimming during the day doesn't get too hot. Continue improving your service and facilities. Continued success, Edensor Hill. Thank you.
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Accommodation's Reply
27 Jul 2026
Thank you so much for taking the time to write such a detailed and positive review. We are delighted to hear that you enjoyed the tranquil and serene atmosphere of Edensor Hills and appreciated our classic European-style interiors. We are also pleased to hear that your stay in the mountain view bungalow was wonderful, especially with the stunning mountain views from the balcony. Thank you for your appreciation of the friendliness and helpfulness of our staff, as well as the cool and comfortable atmosphere of the tree-surrounded swimming pool. Reviews like this are encouraging to our entire team to continue developing our best services. Your feedback and support are always our priority. We hope to welcome you back to Edensor Hills and provide you with an even more memorable stay on your next visit. Sincerely, The Edensor Hills Management
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Horas
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10.0
/10
Reviewed 8 week(s) ago
Nice place, even though it's an old hotel. The food is also delicious, especially the omelettes, which are really good.
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1 people find it helpful
Accommodation's Reply
16 Jun 2026
Thank you for taking the time to write a review about your stay at Edensor Hills Hotel & Resort. We are delighted to hear that you enjoyed the atmosphere and facilities of our hotel. Although this hotel has been open for some time, we remain committed to maintaining comfort and quality of service to ensure every guest has the best possible experience. We are also pleased to hear that you enjoyed our food, especially your favorite omelet. We will pass on this compliment to our kitchen team to show our gratitude for their hard work. Thank you for your visit. We hope to welcome you back to Edensor Hills Hotel & Resort for an even more memorable stay in the future. Sincerely, The Management, Edensor Hills Hotel & Resort
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d***s
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Leisure
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9.7
/10
Reviewed 10 week(s) ago
Everything is okay, there is only a small minus in the room, there is a leak when it rains heavily outside.
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4 people find it helpful
Accommodation's Reply
16 Jun 2026
Thank you for taking the time to write a review and share your experience at Edensor Hills Hotel & Resort. We are delighted to hear that overall you enjoyed your stay and were satisfied with the facilities and services we provided. However, we apologize for the inconvenience you experienced regarding the leak in your room during heavy rain. Your feedback is very important to us, and we have forwarded it to our engineering team for immediate investigation and repair to prevent such incidents from happening again in the future. Thank you for your understanding and appreciation. We hope to welcome you back to Edensor Hills Hotel & Resort again and provide you with an even more comfortable and memorable stay. Sincerely, The Management, Edensor Hills Hotel & Resort
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Fadhli
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8.5
/10
Reviewed 10 week(s) ago
Overall it's good, the place is also aesthetic and there are many photo spots. My only complaint is from the Bunga Low Standard room type. 1. The soundproofing is a bit lacking, maybe because right above the room is the restaurant and cafe, so every time there is a shift of a table or chair it is very loud from below. 2. The slope of the bathroom floor is quite lacking, because the drainer is next to the toilet, so the water from the bath up or shower (out/splashing) is not absorbed perfectly aka pooling. 3. The TV has been buggy or corrupted more than once.
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1 people find it helpful
Accommodation's Reply
16 Jun 2026
Thank you for taking the time to provide such a detailed review and feedback regarding your stay at Edensor Hills Hotel & Resort. We are delighted to hear that you enjoyed the hotel's beautiful surroundings and the various photography opportunities we offer. We are committed to providing all our guests with a comfortable and memorable stay. Furthermore, we apologize for any inconvenience you experienced during your stay in the Bunga Low Standard room. Your feedback regarding the soundproofing level, the sloping bathroom floor causing water pooling, and the television issue has been recorded and forwarded to the relevant team for immediate assessment and follow-up. We greatly appreciate such constructive feedback, as it helps us improve the quality of our facilities and services for all our guests. Thank you again for your visit and trust in Edensor Hills Hotel & Resort. We look forward to welcoming you back in the future for an even more comfortable and enjoyable stay. Sincerely, The Management Team, Edensor Hills Hotel & Resort
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Rizky D.
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Leisure
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8.5
/10
Reviewed 11 week(s) ago
Comfortable but the interior is not to my taste, so it's a bit dark and damp
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1 people find it helpful
Accommodation's Reply
26 May 2026
Thank you for your review and feedback. We are glad you enjoyed your stay with us. We appreciate your comments regarding the room interior and we will take this feedback into consideration to improve the comfort and atmosphere of the hotel in the future. We hope to welcome you back again for an even better experience. Thank you, The Management, Edenser Hills.
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D***i
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Staycation
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9.1
/10
Reviewed 12 week(s) ago
Stayed on a weekday. The room was okay, I especially liked the bathtub because of the beautiful view. It was just really noisy above the room, directly next to the cafe. You could hear the busy breakfast and lunch crowds during the day. It was a bit uncomfortable.
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1 people find it helpful
Accommodation's Reply
26 May 2026
Thank you for taking the time to review your stay at Edensor Hills. We are delighted to hear that you enjoyed your room and the bathtub with the beautiful view. We apologize for any inconvenience caused by the noise from the cafe area above your room. This feedback is very important to us and we will take it into consideration to improve guest comfort in the future. We hope to welcome you back again for another comfortable and enjoyable stay. Thank you, The Management, Edensor Hills
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tarip
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Leisure
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9.4
/10
Reviewed 18 week(s) ago
The children were very happy playing there, there was a swimming pool and playground.
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3 people find it helpful
M***l
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Staycation
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8.5
/10
Reviewed 19 week(s) ago
Happy tummy, happy family 😝 Overall, the service and location are great, especially for a staycation. The paid meals are quite complete but tend to be pricey (for guests with picky families). The downside is that upon check-in, there were still used towels left behind and they needed to be cleaned, and the bathroom blinds need more frequent checks because they're damp and difficult to close. The TV STB has a fairly complete channel list, but it doesn't yet have Netflix.
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4 people find it helpful
Eni R.
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Staycation
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8.2
/10
Reviewed 23 week(s) ago
The room is spacious, clean, unique, nice view, children's pool available, adult pool is 170 cm deep / quite deep, there are still small leaves & floating insects, it should be cleaned, room no.11 the bathroom window cover is broken, it can't be closed please fix it immediately so that guests are more comfortable when bathing, to the point that I covered it with a hijab so it couldn't be seen from outside (in the photo). Next time I come here, I want to try the breakfast, the resort's position is next to the cafe & resort highlander & close to Upper Clift too
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1 people find it helpful
Accommodation's Reply
26 Feb 2026
Dear Valued Guest, Thank you for your review and feedback regarding your stay at Edensor Hills. We are delighted to hear that you enjoyed your room, the view, and the amenities. We apologize for the inconvenience regarding the cleanliness of the swimming pool and the broken bathroom curtain in room number 11. We have followed up on your feedback and are working to rectify and improve these issues immediately for the comfort of all our guests. Thank you for your concern and understanding. We hope to welcome you back again for an even better stay and to invite you to try our breakfast next time. Sincerely, The Management Team, Edensor Hills
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N***h
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Leisure
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6.7
/10
Reviewed 24 week(s) ago
Beautiful, cool place, great view. Breakfast menu is okay, although the menu choices are limited. The room is not so good, noisy water machines and toilet flushes from neighboring rooms. The room's AC is very noisy, need to be improved for the lavender room. The bathroom does not have a hexos, it is stuffy. Suggestion for the hotel to add a night light because not everyone can sleep in complete darkness when the lights are off and it is too bright and disturbing when the lights are on.
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2 people find it helpful
Accommodation's Reply
26 Feb 2026
Dear Valued Guest, Thank you for your review and feedback regarding your stay at Edensor Hills. We are pleased that you enjoyed the beautiful views and tranquil atmosphere. We apologize for any inconvenience related to the noise in the Lavender room, the bathroom, and the lack of lighting at night. We have forwarded your feedback to the relevant team for immediate improvement and for future evaluation. Thank you for your interest and suggestions. We look forward to welcoming you back again with even better service. Sincerely, The Management Team, Edensor Hills
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Gustami
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Staycation
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10.0
/10
Reviewed 25 week(s) ago
The hotel is nice with a European feel. The staff is friendly, the location is convenient, and it's quite affordable.
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Accommodation's Reply
12 Feb 2026
Thank you so much for your positive review. We are delighted to hear that you enjoyed the European-style ambiance of our hotel and found Edensor Hills' location convenient and accessible. Your appreciation for the service of all our staff is a source of pride and motivates us to continue striving for the best possible service. We hope to welcome you back to Edensor Hills on your next visit.
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R***e
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6.9
/10
Reviewed 26 week(s) ago
The hotel staff was friendly and helpful. Late checkout was allowed up to 30 minutes. However, at almost 2 million rupiah, it was way overpriced for what we got. I chose a bungalow room with the best view, and all that was available was a city light view. The view was nice, but not great for that price because I saw more of other people's roof tiles than the city lights. What made it even less worth it was the towels in the room were worn and torn, and the toilet was dirty. The carpet in the room was worn and had heat marks, and the tissue box was also chipped. The complimentary breakfast only included 1 cup, 2 tea bags, 2 instant coffees, 2 sugars, and 2 creamers. It seemed empty and stingy. For 2 million rupiah per night, you should have gotten more. Sorry, that's way overpriced, not what you paid for.
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+3
8 people find it helpful
Accommodation's Reply
05 Feb 2026
Dear Valued Guest, Thank you for your review and feedback. We are pleased that our staff were able to provide excellent assistance and service, including the late check-out. However, we regret that your stay did not meet your expectations, particularly regarding the room view, bathroom cleanliness, the condition of the towels and carpets, and the complimentary amenities, which we felt were not commensurate with the price. We will follow up on this feedback immediately to evaluate and improve our services in the future. Sincerely, The Management Team, Edenser Hills
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Hari C.
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Leisure
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8.8
/10
Reviewed 29 week(s) ago
Upon arrival, I immediately felt comfortable, cool, and European-style... The view from the room's balcony is stunning, with a waterfall visible. Highly recommended for a vacation, relaxing, or honeymoon.
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+5
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Accommodation's Reply
16 Jan 2026
Thank you for your review. We are delighted to hear that your first impression was of the comfort, coolness, and memorable European atmosphere. We are very pleased that the view from your balcony, including the beautiful waterfall, made your stay beautiful and memorable. Thank you for your feedback as well. We hope that Edensor Hills will continue to be a suitable choice for holidays, relaxation, or special occasions such as your honeymoon. We hope to welcome you back again soon. Sincerely, The Edensor Hills Management
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L***k
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Staycation
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8.5
/10
Reviewed 30 week(s) ago
The check-in process was very easy. The staff were all friendly, and the rooms were clean and fragrant. We'll definitely be back for a fun family getaway.
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1 people find it helpful
Accommodation's Reply
16 Jan 2026
Thank you for your positive review. We are delighted to hear that the check-in process was smooth and that all of our staff were friendly and courteous. Your appreciation for the cleanliness and comfort of our rooms motivates us to continue maintaining the quality of our service. We hope to welcome you and your family back to Edensor Hills again. Sincerely, The Edensor Hills Management
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M***d
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Leisure
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10.0
/10
Reviewed 31 week(s) ago
Beautiful resort and excellent service from resort and staff
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Febian
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Leisure
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10.0
/10
Reviewed 32 week(s) ago
A quiet place to stay, suitable for healing and relieving fatigue.
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1 people find it helpful
Accommodation's Reply
29 Dec 2025
Thank you for your review. We are deeply grateful that you chose Edensor Hills as your accommodation. We are delighted to know that the tranquil and comfortable surroundings provided a relaxing experience and helped relieve the stress of daily life. Edensor Hills is designed to offer every guest peace, natural beauty, and comfort, ensuring your stay was a truly restful experience. Your positive review encourages us to continue maintaining the quality of our service and the atmosphere we provide. We look forward to welcoming you back to Edensor Hills on your next visit. Sincerely, The Edensor Hills Management
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