Edensor Hills Villa, Resort & Cafe Sharia

Explore Edensor Hills Villa, Resort & Cafe Sharia
8.5
Very Good
From 862 reviews
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Cleanliness

8.6

Room Comfort

8.6

Meal

8.3

Location

8.5

Service and Facilites

8.6

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Staff Friendliness (40)
Ambiance (40)
Hotel Area (39)
Bedroom (37)
Bathroom (35)
Room Space (34)
Family Friendly (33)
Surroundings (31)
Taste (30)
In-house Restaurant (25)
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Traveller Reviews Edensor Hills Villa, Resort & Cafe Sharia

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Customer reviews
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Hari C.
icon-Leisure
Leisure
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8.8
/10
Reviewed 6 day(s) ago
Upon arrival, I immediately felt comfortable, cool, and European-style... The view from the room's balcony is stunning, with a waterfall visible. Highly recommended for a vacation, relaxing, or honeymoon.
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+5
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Accommodation's Reply
16 Jan 2026
Thank you for your review. We are delighted to hear that your first impression was of the comfort, coolness, and memorable European atmosphere. We are very pleased that the view from your balcony, including the beautiful waterfall, made your stay beautiful and memorable. Thank you for your feedback as well. We hope that Edensor Hills will continue to be a suitable choice for holidays, relaxation, or special occasions such as your honeymoon. We hope to welcome you back again soon. Sincerely, The Edensor Hills Management
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L***k
icon-Staycation
Staycation
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8.5
/10
Reviewed 1 week(s) ago
The check-in process was very easy. The staff were all friendly, and the rooms were clean and fragrant. We'll definitely be back for a fun family getaway.
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Accommodation's Reply
16 Jan 2026
Thank you for your positive review. We are delighted to hear that the check-in process was smooth and that all of our staff were friendly and courteous. Your appreciation for the cleanliness and comfort of our rooms motivates us to continue maintaining the quality of our service. We hope to welcome you and your family back to Edensor Hills again. Sincerely, The Edensor Hills Management
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M***d
icon-Leisure
Leisure
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10.0
/10
Reviewed 3 week(s) ago
Beautiful resort and excellent service from resort and staff
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Febian
icon-Leisure
Leisure
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10.0
/10
Reviewed 3 week(s) ago
A quiet place to stay, suitable for healing and relieving fatigue.
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Accommodation's Reply
29 Dec 2025
Thank you for your review. We are deeply grateful that you chose Edensor Hills as your accommodation. We are delighted to know that the tranquil and comfortable surroundings provided a relaxing experience and helped relieve the stress of daily life. Edensor Hills is designed to offer every guest peace, natural beauty, and comfort, ensuring your stay was a truly restful experience. Your positive review encourages us to continue maintaining the quality of our service and the atmosphere we provide. We look forward to welcoming you back to Edensor Hills on your next visit. Sincerely, The Edensor Hills Management
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s***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
It feels like being a princess in a fairy tale kingdom, I really like it
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2 people find it helpful
Accommodation's Reply
26 Dec 2025
Thank you so much for your review and compliments. We are honored to know that your stay at Edensor Hills was a truly memorable, fairytale-like experience. Your positive feedback motivates our entire team to strive for the best service and create a comfortable, friendly, and beautiful atmosphere for all our guests. We hope Edensor Hills will continue to be your top choice for relaxation and special moments. We look forward to welcoming you back again soon.
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N***N
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Staycation
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8.5
/10
Reviewed 5 week(s) ago
There's no Wi-Fi access in the executive rooms, so even the Android TV can't be used. This makes it less comfortable for children. Furthermore, the room phone doesn't work, making calling room service or ordering food online difficult. The adult pool is quite high for a standard 1.5m pool, but it could be mitigated by reducing the water level by about 30cm. The prayer room and public bathroom facilities are satisfactory. Food and beverage prices are quite pricey, and although the portion size of the rice is quite generous, it doesn't balance well with the side dishes.
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1 people find it helpful
Accommodation's Reply
17 Dec 2025
Thank you for your valuable feedback. We apologize for the inconvenience caused by the unstable Wi-Fi signal in the Executive Room, the difficulty using the Android TV, and the fact that contacting the hotel's customer service center via the in-room phone did not meet our service standards. Thank you for your feedback regarding the adult swimming pool. Based on your feedback, we will adjust the water level and flow rate to provide a more comfortable and safer experience. We appreciate your feedback on the food pricing. While the rice portion was sufficient, we recognize that we need to balance the amount of rice and side dishes to offer better value for money. We will continue to strive for improvement. We are very grateful that you were satisfied with the prayer room and public restrooms. We apologize for any inconvenience that may have occurred. Eden Hills will continue to strive to improve our services so that our guests can enjoy a comfortable and memorable stay. Thank you for your continued support. The Eden Hills Management Team
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Indaah P.
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10.0
/10
Reviewed 7 week(s) ago
Everything is great, close to the soul
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Accommodation's Reply
03 Dec 2025
Thank you for your review. We are glad you enjoyed the comfortable and peaceful atmosphere at Edensor Hills. We look forward to welcoming you back again soon. See you soon!
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Yovita C.
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Business
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8.7
/10
Reviewed 7 week(s) ago
The view at this hotel is really beautiful. There are many good, aesthetic photo spots. The room type is also unique, it feels like you're abroad. The building is sturdy. The staff are all friendly. The hotel service is good. But unfortunately there are several shortcomings for this hotel: 1. The hot water in the bathroom doesn't feel at all (it really needs improvement for this hot water, because the air there is cold) so every time I take a shower I always shiver because the hot water doesn't work. 2. The wi-fi is also slow. 3. My room number 12 is also not soundproof, so the little kid next door shouting and chatting can be heard very clearly and added at night I can hear the sound of a machine that I don't know what the sound of the machine is. 4. When I had breakfast, it turned out that the whole milk for the cereal mix was stale (please pay attention to this, because it is dangerous and can cause poisoning) I reported it to the staff & they moved quickly to replace it with new milk besides these 4 things, everything was good. The coffee shop is also okay. The breakfast menu is also quite varied & tastes good. the view from this hotel is very impressive & I will definitely come back here again.
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+5
4 people find it helpful
Accommodation's Reply
28 Nov 2025
Thank you very much for sharing your valuable feedback and suggestions. We are delighted to hear that you enjoyed the stunning view of Mount Eden, the beautiful photo spots, the comfortable rooms, and the friendly and attentive service of our staff. This rare opportunity is a great encouragement for our hotel. We apologize for any inconvenience caused during your stay. We also apologize for any inconvenience caused by the hot water system in your bathroom, especially during the cold weather at our hotel. We have reported the issue to our technical team, who are immediately investigating and resolving the issue to prevent the same from happening again. Regarding the Unstable Wi-Fi Connection: We understand that a stable internet connection is important to our guests. We will carefully review this issue and are committed to improving the speed and quality of the connection for your next stay. We have received your feedback regarding the insufficient soundproofing in room 12. We have forwarded this matter to the relevant department and will work to improve the sound quality. We apologize for the inconvenience of the milk mixed with your breakfast cereal, as this cereal is no longer available. Thank you for bringing this matter to our attention so that we can take appropriate action. Your safety and comfort are always our top priority, and we are committed to continuously improving our quality control standards. We appreciate your valuable feedback, which will be invaluable in improving our services. We hope that you will return to Edenso Mountain Lodge again to make your stay even more comfortable, friendly, and memorable. Edenso Mountain Lodge Management Team
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Dita A. Y.
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Staycation
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10.0
/10
Reviewed 8 week(s) ago
The place is comfortable, with a unique theme and vibe compared to other nearby locations. You can also just visit for a meal, as the restaurant is open to the public.
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1 people find it helpful
Accommodation's Reply
25 Nov 2025
Thank you for your review. We are so glad that you felt comfortable and impressed with our unique theme and atmosphere compared to others in the area. Please note that you are also welcome to visit our restaurant for a meal as the dining area is open to the public. We look forward to welcoming you back to Edensor Hills. Thank you for your kind words.
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fattah n.
icon-Leisure
Leisure
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10.0
/10
Reviewed 8 week(s) ago
It was a great first experience for a new couple, thank you Edensor
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1 people find it helpful
Accommodation's Reply
27 Nov 2025
Thank you for choosing Edensor Hills as your accommodation and for taking the time to express your appreciation. We are very glad that you enjoyed your stay. Your feedback and support are the driving force behind us to continuously improve the quality of our service and comfort every time you stay. We look forward to welcoming you back again in the future for an even better experience. Best regards, Edensor Hills Management
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Nice place, but I was a little bit difficult to find an alternative route because the main road was closed. But I appreciate the staff who were willing to help with map information on other routes 🙏🏼 thanks ya
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1 people find it helpful
Accommodation's Reply
22 Nov 2025
Thank you for your review. We apologize for the inconvenience you experienced finding an alternative route due to the main road closure. We are pleased to know that our team was able to provide alternative routes for you to continue your journey safely. We greatly appreciate your feedback and look forward to welcoming you back to Edensor Hills in the future. Thank you.
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yeni s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The view is very beautiful, you can see the waterfall from the balcony. The room is comfortable and spacious, with a bathtub overlooking the view, a working water heater, smooth Wi-Fi access, Netflix, and more. Unfortunately, the mattress needs replacing, as it's a bit saggy in the middle. So far, it's been a pleasant 3 days and 2 nights.
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4 people find it helpful
Accommodation's Reply
19 Nov 2025
Thank you very much for your positive feedback. We are pleased to hear that you enjoyed the beautiful views, comfortable rooms, bathtub, hot water, and free Wi-Fi during your stay at Edenso Manor Hotel. We sincerely apologize for the inconvenience caused by the mattress. Your valuable feedback is very important to us, and we will respond promptly to ensure your stay is comfortable. Thank you very much for your 2-night, 3-day stay at Edenso Manor Hotel. We will continue to strive to provide you with even more wonderful and memorable stays. We look forward to your continued patronage of Edenso Manor Hotel.
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Hasbie N. 0.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
nicee view banaget jaya sukses selalu best moment
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Accommodation's Reply
18 Nov 2025
Thank you so much for your wonderful review. We are so glad you enjoyed the beautiful scenery and wonderful time at Edenso Manor. Your warm support and appreciation are the driving force behind us to continue improving our services. We look forward to welcoming you back again and providing you with even more memorable experiences. Thank you, Edenso Manor.
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Nurtita A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
beautiful view, super friendly hotel staff, when I entered the room....it smelled like I was on my honeymoon....will come back again next time...
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Accommodation's Reply
14 Nov 2025
Thank you for your positive review. We are delighted that you enjoyed the beautiful views at Edensor Hills, the friendly service from our team, and the comfortable and relaxing atmosphere in your room. We are honored to have been a part of your stay and we look forward to welcoming you back again soon. Best regards, Edensor Hills
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A***o
icon-origin-TRAVELOKA
7.7
/10
Reviewed 14 week(s) ago
For wifi it's really messed up sometimes it works sometimes it doesn't
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d***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
A fun family vacation. The location is close to Jakarta, easy access, the atmosphere is great, the air is quite cool, the swimming pool is clean, but the WiFi connection is a bit intermittent. What we liked most was the view. It was cool and refreshing. So cool. Hopefully, we can come back sometime.
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5 people find it helpful
Accommodation's Reply
09 Oct 2025
Thank you for your review and appreciation. We are delighted to hear that you and your family enjoyed your stay at Edensor Hills, from the cool atmosphere, beautiful views, to the comfort of the facilities. We also apologize for the Wi-Fi connection issues you experienced. We will take this feedback into account to improve our service in the future. We look forward to welcoming you and your family back again in the future. Sincerely, Edensor Hills Management
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P***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
​Edensor offers an unforgettable and luxurious retreat that provides incredible value for money, especially when considering the price is so cheap compared to nearby hotels with significantly fewer amenities. Our stay truly felt like a private escape; the rooms are designed like individual villas with private gates, situated far apart enough to ensure a unique kind of peace and seclusion where the only sounds were the calming chorus of crickets and the occasional call of the tuko. The setting is truly magnificent, providing a spectacular view that treats guests to a beautiful sunrise over the mountains and a dazzling panorama of the city lights at night. Beyond the atmosphere, the quality of the facilities is outstanding—it’s clear the owners did not skimp on expenses; we were so impressed with the cozy bed we checked the brand and discovered the mattress alone was valued at an astonishing 7 million. This commitment to quality extends directly to the service, which was exceptionally fast, friendly, and very accommodating; the staff constantly impressed us, from the guards who swiftly offered an umbrella from the parking lot to the receptionist who proactively called to offer room service or breakfast in the bedroom, ensuring our every need was met with speed. The hotel is also perfect for families, boasting a great pool complete with slides and a small, well-maintained playground featuring a trampoline and slides, which our kids thoroughly enjoyed, plus it is conveniently located right next to Kopi Koneng, a fantastic destination for children with farm animals and fun activities like archery and boat riding. While the on-site restaurant, which is also open to the public, serves delicious food with lots of variety, our free breakfast was limited to three options and not a buffet due to the low number of guests, but the staff’s kindness shone through when they took our own leftovers, helped us reheat them, and served them to us beautifully plated like one of their own
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+5
1 people find it helpful
T***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 16 week(s) ago
The atmosphere/place is comfortable, the rooms are clean, the staff are friendly, only the food tastes less delicious and there is less variety, especially the breakfast menu.
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2 people find it helpful
Accommodation's Reply
27 Sep 2025
Thank you for your review. We are pleased to hear that you enjoyed the ambiance, the cleanliness of our rooms, and the friendliness of our staff. We apologize if the taste and variety of food, especially breakfast, did not meet your expectations. We will take this feedback into consideration as we strive to improve our quality in the future. Sincerely, Edensor Hills
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M***d
icon-Staycation
Staycation
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10.0
/10
Reviewed 17 week(s) ago
The staff was so friendly, the food tasted good, the ambiance amazing
1 people find it helpful
Accommodation's Reply
27 Sep 2025
Thank you for your positive review. We are delighted to hear that you enjoyed the friendly staff, delicious food, and atmosphere at Edensor Hills. We hope to provide even better service on your next visit. Sincerely, Edensor Hills
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Benny I.
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Business
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9.3
/10
Reviewed 17 week(s) ago
Nice room facilities and design
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1 people find it helpful
Accommodation's Reply
22 Sep 2025
Thank you so much for your appreciation. 😊 It's great to hear that you enjoyed the room facilities and design. We look forward to welcoming you back to Edensor Hills! 🌿✨
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