Overall Ratings & Reviews Widebed @ The Robertson

This short staycation is nice with great house unit.However, if I can rate with star, I can only give 3 star due to several issues. For example, late check in and I have to wait almost 30 minutes until they finished clean up. The cleanliness is just nice. not too bad and not too good. The facilities is great. Overall, worth with the price. Thank you

Hotel attractive place and clean place, only the management system needs to be more sensitive, about the convenience of facilities for customers.

Clean rooms in strategic areas very recommended.

This apartment near from pudu bus station (only take 5 minute walk) this very helpful for us who take bus from airport. They create small group in whatsapp before we check in so they can monitor us before check in until we’re check out. The apartment is clean, comfy and complete. But..water heater not working, channel television also doesn’t work properly even though it has been complained in whatsapp 😔 Room also not cleaned by apartment clerk (this part we didn’t know for sure is it include in or not). We’re happy stay in here but there’s so much need improvement for sure. But for going back, I will think twice 😊

bad services. kindly self check in and lose the rule. once check in by counter many rule. room is much problem. once check in television will install. door can't use proper. late response by the counter agent. need to pay rm200 for deposit and rm30 for cleaning. once checkout need pay damage problem but not from us.

Very satisfied, apartment okay, complete equipment, friendly receptionist, not far away.

nice. will repeat again. enjoy.

The room owner didn't pay for the electricity bill so I ended up having to move in the middle of my stay. Widened should have managed this better. Bathroom comes with stinky soap and shampoo with no labels. No instructions on how to use equipments in the room. Room is not well maintained, torn wallpaper, toilet cover not working properly etc. The guy at the reception is very supportive. But disappointed with the overall management and the stay. Do not recommend!

The apartment is comfortable, a suitable lodging for a family vacation.

1. Room key is broken 2. 2 cards only to access 26th floor, 1 key to open the room, 1 card to access parking floor which is actually at North tower side, rempong gw banyak banget kunci begini 😂 3. Towels dirty 4. A bit rude officer at the reception desk Wifi & water heater also not working at first.

This apartment is perfect for us, here are available 2 bedrooms and 1 large sofa that can also be used to sleep, four of us (wife and 2 children) are satisfied with the hotel services and amenities. Complete kitchen and cooking utensils, very helpful for those of us who like to cook. The availability of a swimming pool on the 6th floor is also very good for us to be able to swim with family privacy. Hopefully we can come back again to stay here.

i'm doing self check in at 10pm..but the key can not use for open the door at my unit..i'm waiting 1 hour outside the unit..try to contact widebed it's not easy..i take unit for 5 person..but they give card key only 1 and to turn on the light at unit have to put the key at the power spot like hotel..when you take the key all the light is off..we are many people,not always going together..when I going down alone for by water..all my friends have to waiting at unit with out light..because if have to take the key to going up again at lift..so so bad for this time..

Near everywhere, finding food is not difficult.

The hotel is well worth the price.

Will stay here again and again.

You will not regret staying here, all facilities are complete and comfortable, like at home.

Anyway, the best, there are no drawbacks.

The location is near everywhere. There is a 7eleven near the hotel. Lots of hotel lifts so no need to queue, big swimming pool. only 1 drawback, only 1 toilet and are in the room. The rest and satisfying really. Oh yes there is an additional 50rm fee paid in cash upon check-in.

Beautiful view KL Tower and worth it👍🏻

The location of the apartment is close to the central pudu, alor road, Bukit bintang, apartment units are very pleasant there is a microwave, washing machine, iron, electric stove, and other minimal kitchen needs to make our holiday more flexible than staying in a hotel, below the apartment there are seven eleven for shopping our basic daily needs.