7.7
Pleasant
From 250 reviews
Provided by travellers on
Cleanliness

7.3

Room Comfort

7.6

Meal

7.4

Location

7.7

Service and Facilites

7.7

People often mention about iDELANSIA RESORT CIATER
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Ambiance (12)
Bedroom (12)
Surroundings (11)
Bathroom (11)
Hotel Area (9)
Staff Friendliness (8)
Room Space (8)
Family Friendly (7)
Check-in/out Time (7)
Taste (7)
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Traveller Reviews iDELANSIA RESORT CIATER

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Customer reviews
Loisadelita A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Location: Quite close to the main road. Just a few meters before reaching the downhill and rocky location, it's quite nerve-wracking thinking about tires. But it's still okay. Ambience: Cool & Quiet. Room: Looks like an old building, but renovated. Water marks seeping on the walls and some spots are moldy. Hopefully it will be renovated again, because the room is already very good. Spacious. The sheets can probably be replaced according to the height of the mattress, because if they keep coming off if they're not fit, sleeping becomes uncomfortable, thinking about how many people's sweat marks this mattress has. Hehehe. This definitely has to be replaced, Owner. Because hotels can't forgive mattresses :( Bathroom: OK. Spacious. Not slippery. Clean Breakfast: It's delicious. :) Staff: I forgot his name, but he's really good. Friendly, kind, alert. Raise his salary!!! Overall, with a price of 274 thousand during this holiday, you get 1 house with a living room, 2 beds, a mini kitchen for dispensers and sinks. A bonus of friendly staff, this is like a treasure. But yeah, I still won't forgive you if the bed sheets aren't changed 👹
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1 people find it helpful
D***i
icon-origin-TRAVELOKA
5.3
/10
Reviewed 2 week(s) ago
- bathroom smells of urine & yellow dirt in the toilet - Hot water doesn't work - Bedsheets smell & have lots of stains - ⁠floor is very very dirty - ⁠lots of small animals Booked for 2 nights Checked out the next day!
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Surya D.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
This villa is nice, but lacks maintenance, so there is water seepage on the walls, some of the bathroom floor is cracked and sharp, the sink is leaking, and the springs on the spring bed are sticking out and are dangerous.
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R***U
icon-origin-TRAVELOKA
8.3
/10
Reviewed 4 week(s) ago
The room is quite spacious, but a bit poorly maintained and not very clean. Well, it's not bad for a short vacation according to the price. The breakfast is a bit small and lacks taste hehe, but okay. I was surprised that I got breakfast for a cheap price. It would be even more fun if there was a swimming pool huhu.
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j***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.5
/10
Reviewed 4 week(s) ago
The room is not well maintained, the mattress is not comfortable (spring mattress), the water heater is not working.
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3 people find it helpful
R***i
icon-origin-TRAVELOKA
7.7
/10
Reviewed 8 week(s) ago
The facilities are good and the receptionist is friendly, but the water heater can't be used, it doesn't produce hot water.
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3 people find it helpful
s***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The ambiance is great, only the bathroom lock, hot water, and TV connection need to be fixed.
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2 people find it helpful
R***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Hotel staff is friendly, environment is clean & comfortable. Comfortable there for 2 nights.
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1 people find it helpful
n***t
icon-origin-TRAVELOKA
6.5
/10
Reviewed 10 week(s) ago
The villa's location is too deep and the cleanliness is lacking.
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2 people find it helpful
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.0
/10
Reviewed 10 week(s) ago
I didn't have time to take pictures of the room. The road and the surrounding environment to the location are a bit scary at night, the car park is also far away. Cleanliness and guest comfort including the bed, bathroom, and living room really need to be improved because there are so many insects found.
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4 people find it helpful
Hantoro
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
Good and near with the Sariater Hot Spring
5 people find it helpful
Papua Y.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 24 week(s) ago
When I arrived, I was immediately greeted by an obedient cat 🐈
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9 people find it helpful
Alfin M.
icon-origin-TRAVELOKA
8.1
/10
Reviewed 26 week(s) ago
The pillows and bed sheets are dirty like they haven't been washed in a year.
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8 people find it helpful
t***y
icon-origin-TRAVELOKA
6.7
/10
Reviewed 28 week(s) ago
Lack of lighting at night, the place looks neglected.
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3 people find it helpful
the b.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
The hotel is quite good, the atmosphere is calm, the only downside is the road access for motorbike users, it seems like the road needs to be rebuilt.
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5 people find it helpful
Averoes G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 32 week(s) ago
The hot water was not on for a while, but after informing the inn, it was immediately fixed. Complaints regarding damp sheets were also immediately replaced. Suggestion, the nameplate could be replaced with a larger and clearer one, because it is a bit less visible from the road.
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10 people find it helpful
V***a
icon-origin-TRAVELOKA
5.9
/10
Reviewed 34 week(s) ago
Honestly, when we arrived there, it was already night, around 19.00 WIB. The access road to the hotel was not clearly visible, narrow, very dark and a little scary. When checking in, it was easy and the staff were friendly. BUT. The hotel atmosphere is very very dark, the lighting is very lacking both outside and inside the room. We asked to move rooms, it was easy for the staff but the atmosphere was still scary even though maybe during the day the view would be nice. In the first room, the cleanliness was lacking, the sheets looked like they had been used, untidy and dirty, the room was also dirty and had not been cleaned, the TV was not on, and it was very quiet because it was at the end. And the child asked to move because he was scared. In the second room, the room was a little brighter, the TV was on but only TVRI, but it was still uncomfortable for the child and finally the child cried and asked to go home. And finally we failed to stay there and could not get a refund. Please fix it again. Thank you.
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11 people find it helpful
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Ayunda S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.3
/10
Reviewed 36 week(s) ago
the building is not well maintained, there are mice in the room, fishy smell, many insects. does not match the picture. The price really determines the taste. For those who want to book, think again. TV has no channel...
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5 people find it helpful
M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 39 week(s) ago
Message from the app, really carefully researched from reviews, photos, etc. Came here with a baby, it turned out the room was not comfortable. Dim lights, dusty floor, there were frogs in the bathroom 😢 and. It turned out there was no AC. The intention was to stay just to rest, arrived at the place around 7 pm. Road access was quite difficult to find because it was very dark, only 1 car could pass. When we arrived at the resort, it turned out it was managed by Red Doorz (even though it was not listed & the photo visuals were still very good). For the price of 450k, it's not worth it. Especially bringing a baby. My child couldn't sleep and finally decided to move hotels. It's a shame the place is spacious, but it looks like it's not taken care of. Hopefully it can be an evaluation, sis 🙏🏼.
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15 people find it helpful
O***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
The place is nice. Too bad it's not well maintained.
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4 people find it helpful
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