8.7
Very Good
From 133 reviews
Provided by travellers on
Cleanliness

9.2

Room Comfort

9.1

Meal

8.8

Location

8.9

Service and Facilites

8.8

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Traveller Reviews Grand Xing Imperial Hotel

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40
Customer reviews
jobel g.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 107 week(s) ago
We had great time:) Thank you! Til next time:).
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Mel A. L.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 246 week(s) ago
My booking from your app is not acknowledged by the hotel because they close all their online reservation but yet I managed to book from your application. so instead I paid as a walk in. it means the payment is doubled.
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Ma Remedios S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 283 week(s) ago
Room was nice and clean. Especially the rooms in the East Wing have a great river view. Several good restaurants on the ground floor of the hotel. But the breakfast food was the worst --ugghh! Food options were not good at all.
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Ccil G. V.
icon-Family
Family
icon-origin-TRAVELOKA
9.0
/10
Reviewed 285 week(s) ago
the girl in the information desk of the hotel, receiving our bookings, seems she doesn't know what to do. i booked 2 rooms. the other for my eldest son. she told my son, the girl at the counter, i didn't take her name, that she has not paid yet his hotel booking, and she cannot locate at their system about our booking, i feel angry. i told my son, you say, paid for everything! they pretty much take over the counter. Fortunately I printed out the voucher and receipt in our bookings for 2 rooms, so I sent it to my daughter over the counter. you say it or, that's all.
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Lilet A. M.
icon-Family
Family
icon-origin-TRAVELOKA
9.1
/10
Reviewed 286 week(s) ago
Room was clean and spacious. Food was fab but it took us a while to get seated. Location is good. Swimming pool gives a cool view of the city.
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Anne M. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 286 week(s) ago
we enjoyed our accommodation and my husband and son have a great time
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Robert Borja Avila
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.7
/10
Reviewed 287 week(s) ago
We had the most wonderful stay!! Staff were well calibrated. The service was outstanding! And the room was a 5 star!
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Pristeen E.
icon-Family
Family
icon-origin-TRAVELOKA
10.0
/10
Reviewed 289 week(s) ago
The room, the facilities, the food and the ambiance were good. Thumbs up for this!
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Jesel G. F.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
10.0
/10
Reviewed 292 week(s) ago
My staycation in Grandxing was extra special because my long time Boyfriend ask me to marry him. 12-22-2019
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Gerardo D. F.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 294 week(s) ago
Room and breakfast was great but wifi is inaccessible.
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Jekyl L. C.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.4
/10
Reviewed 296 week(s) ago
The place is awesome. I love the infinity pool area.
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Nove K. F. S.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 300 week(s) ago
Comfy room, accommodating staff, good food
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Miriam C.
icon-Family
Family
icon-origin-TRAVELOKA
10.0
/10
Reviewed 306 week(s) ago
I will definitely come back.. Very much satisfied to hotel and service.. Very near to Ortiz port if you going to guimaras few meters away
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Wendy Mactal
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.7
/10
Reviewed 309 week(s) ago
This hotel is good for its cheaper price, the breakfast is perfect. The staff are welcoming and willing to help with our concerns and question regarding location of city landmarks. It just that we do not allow to use the pool as we are more than 2 adults. They will allow the excess adults if you will pay P400 pesos per client but for us this was to expensive, Considering you are a Guest and checked-in at hotel. It's really sad that we do not experience the pool.
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Kristine R.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 311 week(s) ago
The crew and staff were really nice and they are helpful. I extended my stay and though I prefer not to change rooms, they still insist for my comfort. I always love the food and location. The pool area is a nice place to hang out or if you just want to chill. Staying at Grand Xing is worth it but be sure to have upper floors for nice view. I was transferred to 6th floor and it was near the pool so the view was blocked and since it was weekend the hotel was quite full and some guests knocked my room. I just thing East Wing is quieter than West Wing.
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Kristine R.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 311 week(s) ago
It was indeed a great stay. Location wise, it is accessible to malls and establishments. The food for the breakfast were good too. For the amenities, it is worthwhile. regarding the view and tower, I prefer the view in East Wing compare to West Wing. Though it is a bit of hassle checking-in at the front desk of west wing then go to east wing, they have staff to support you. I also love the Gelare cafe at the ground floor of East Wing. The gelato and pancakes were really good.
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Rolly Borra
icon-Family
Family
icon-origin-TRAVELOKA
9.0
/10
Reviewed 311 week(s) ago
Overall it was gud.asyd from the comfort room's sliding door. cant totally close and needs repair.
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Sara M.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 311 week(s) ago
Excellent hotel with excellent location located at the city center, extremely clean & comfortable. Would definitely recommend this hotel to everybody! It's a true sample of excellent hospitality. Thank you again Grand Xing Imperial Hotel.
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Rhea
icon-Family
Family
icon-origin-TRAVELOKA
6.3
/10
Reviewed 312 week(s) ago
The room given by the hotel staff is different from the room online
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Jesus J. G.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 313 week(s) ago
the best in iloilo City rating it 7 star comparison and staff is just wonderful
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