Hi, honey! Thank you for the feedback to the Hotel! Because of the prolonged hot weather in recent days, the air-conditioning system has to operate at the maximum capacity possible during the UK stay. When the incident occurred on the hotel side did not receive an immediate response so that it could be fixed while the UK was staying to affect the trip of the UK, the hotel sincerely apologized to the UK for the problem. Unintended this. Look forward to your sympathy, thank you!