7.7
Pleasant
From 466 reviews
Provided by travellers on
Cleanliness

7.5

Room Comfort

7.7

Meal

7.8

Location

7.9

Service and Facilites

7.8

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Traveller Reviews Naava @ Apartemen Bassura City

Number of reviews per page
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40
Customer reviews
Karlina A.
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5.4
/10
Reviewed 113 week(s) ago
It's really dirty, the sheets, the blankets, especially the bathroom is really dirty, give up, this is Tower J, it's the far end if you want to go to the Bassura mall, then check in at 14.00 but have to wait another 2-3 hours to get the key, back and forth go to the mailbox to check the key, try to improve the quality of the room again.
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Nabila N.
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8.7
/10
Reviewed 120 week(s) ago
The blanket is rather dirty, the air conditioner is not cold enough. The bidet in the bathroom was broken.
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Dian K. R.
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8.5
/10
Reviewed 121 week(s) ago
I really enjoyed this inn, but there are things that need to be repaired, the air conditioner must be checked, cutlery must also be complete. But comfortable room.
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Ramadhan r. S.
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6.0
/10
Reviewed 121 week(s) ago
The air conditioner isn't cold at all, it's really hot, the mattress is too deep when you lie down.
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Bambang S.
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6.4
/10
Reviewed 123 week(s) ago
Alhamdulillah. Thank You. Maintain customer service. Request, added water dispenser. Thank You
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1 people find it helpful
Yohansen Y. F. T.
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6.2
/10
Reviewed 129 week(s) ago
Dirty toilet, leaking toilet spray hose.
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1 people find it helpful
Bambang S.
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6.3
/10
Reviewed 148 week(s) ago
Waiter okay. Mabtaap. But the parking facilities are not satisfied. Hours are counted. 1 day can be 70 thousand. It must be determined by the guest. 1 day parking 20 thousand or how much. Thank you
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11 people find it helpful
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Veronica
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6.3
/10
Reviewed 149 week(s) ago
The kitchen set is broken, the shower is also broken, there is no soap, a small blanket.
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4 people find it helpful
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Yusup P.
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4.8
/10
Reviewed 154 week(s) ago
Dirty, smelly, doesn't match the picture.
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2 people find it helpful
syifa a. p.
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4.8
/10
Reviewed 162 week(s) ago
Ngga recommended banget, fasilits makan tidak ada, fasilitas mandi tidak ada, air minum tidak tersedia, AC tidak dingin, lantai kamar mandi dan lantai ruang tamu lengket.
6 people find it helpful
Muhammad R.
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6.1
/10
Reviewed 170 week(s) ago
Lack of availability of facilities in the bathroom and the place and towels don't smell good. Hopefully in the future it will be more serious about the rental service of the apartment. Thanks.
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8 people find it helpful
rina a.
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5.5
/10
Reviewed 173 week(s) ago
CS apartment tower J service is good. But the agent doesn't. For a lifetime, this apartment is the ugliest of the past. Still sick though.
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5 people find it helpful
Freddy F.
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5.2
/10
Reviewed 178 week(s) ago
The first time I entered, I saw that the trash was still there.
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2 people find it helpful
Hilman Ginanjar Ardiansyah
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9.7
/10
Reviewed 180 week(s) ago
Good service, the owner is very cooperative if there is a problem with the room!
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3 people find it helpful
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audry
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6.0
/10
Reviewed 181 week(s) ago
not recommended apartment room! very very disappointing first got a very small room and the air conditioner was not cold at all kept dusty, complaining to the host was exchanged for a wider and more comfortable room, the air conditioner was okay, I thought there would be no more problems, it turns out that the room has lots of small insects at a price of 330, you can't expect much, but atleast you don't have to take care of the insects like this, until the bed + mattress is there so you can't sleep.
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2 people find it helpful
Auliyah Auliyah
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6.0
/10
Reviewed 183 week(s) ago
Dirty unit, and lots of small cockroaches in every room.
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3 people find it helpful
Ella
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6.0
/10
Reviewed 188 week(s) ago
The room smells, there are small animals like cockroaches, so it's not recommended for me personally.
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5 people find it helpful
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Abdul K.
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6.0
/10
Reviewed 189 week(s) ago
The way it works is not professional.
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2 people find it helpful
Alma R.
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6.0
/10
Reviewed 194 week(s) ago
Not comfortable, dirty, had time to move towers because the first toilet tower was clogged. It's hard to move too. The admin is unfriendly and uninformative. I'm tired.
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1 people find it helpful
Syarhan Perdana
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4.8
/10
Reviewed 194 week(s) ago
Very different from the photo. Just entering the unit smells of cigarette smoke, there is no water dispenser, the bathroom also has no hot water. The refrigerator is very dirty. There is a garbage mask that has not been disposed of. Critical.
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5 people find it helpful
Number of reviews per page
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