The first time I tried it, it was really great in terms of service, facilities, and the atmosphere was really great.

The resort is really nice, I stayed at Jayakatwang 2 bedroom and the room was spacious and clean, there are also lots of activities for children, lots of pool choices, thank God the children felt at home staying here, the staff are friendly and sat set if you ask for pick up and drop off using a buggy car.

The hotel is great, and the service is incredibly friendly. I was just a little disappointed that my room wasn't what I requested, even though I booked it a month ago. I requested a poolside room but got one at the back, so I didn't get a view, and my BBQ was cancelled because it was dark outside.

Very pleasant, the hotel atmosphere is calm, the service is friendly and fast, the food is also great.

A comfortable and aesthetic resort like a fairy tale, glamping like a wooden hobbit house, fast shuttle service, and very friendly receptionists.

amazing place... God willing, will visit again

Oke bangetttttttttttttttttttttttt

The service was great and the room was clean. There were a few stains on the blanket, but they were minor, so it was fine. Overall, it was great, and the service was top-notch.

I've stayed here twice and always taken the Kartanegara room type and have been very satisfied with the service from the hotel staff, the facilities, and the atmosphere 😍

It's really cool, worth it. Next time I want to come here again and try a different room type.

First impressions were that the location was clean, beautiful, and spacious. Since it wasn't check-in time yet, we had to wait. We were able to take photos and play around in the surrounding area. At check-in time, the lobby was packed due to the long weekend, so check-in was delayed by about 30 minutes. But overall, everything was good. The nighttime atmosphere was also nice. Perhaps the lighting could be brighter, as the entire street is lit with yellow lights, making it dim.

The environment is very beautiful, the air is cool. From check-in to checkout, the staff is friendly and helpful. The rooms are spacious, clean, and fully equipped with amenities. It's very kid-friendly.

Calm and cool atmosphere..kids friendly..

Very pleasant, the service is good, the staff are friendly.

It was a bit scary the first time we entered, but once we entered the lobby, it was wonderful 😍. Especially after walking around the resorts, it felt like a fairy tale. The best!

Friendly, fast service, the view is really beautiful, like in Bali.

The hotel staff was friendly, and the rooms were clean. The air conditioning was cold, and the views were truly fairytale-like.

It's always a pleasure to vacation here, but it seems I came at the wrong time. Because it coincided with the village clean-up activity which was held in the form of a *SoundHoreg* event, even though the activity was not inside the resort, the sound was very loud until 3 am so that rest time could not be maximized. But overall, staying here should always be enjoyable. The environment is clean, beautiful, the air is also fresh. The staff is also friendly 😊. Highly recommended, but make sure not to coincide with the months of carnival / village clean-up activities, afraid that what happened to me will happen. 🤭🙏🏻 Thank you Shanaya Resort, this place will always be a favorite place for our little family to stay 😊🙏🏻🫶🏻

The hotel staff is very friendly, the atmosphere is comfortable, the food is delicious.

The atmosphere is very serene, beautiful, and inviting. All the service is friendly.