8.8
Very Good
From 229 reviews
Provided by travellers on
Cleanliness

9.1

Room Comfort

8.9

Meal

8.5

Location

8.8

Service and Facilites

8.8

People often mention about Civilize Hotel
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Distance to City Center (5)
Surroundings (5)
Family Friendly (5)
Staff Friendliness (5)
Wifi (5)
Accessibility (4)
Activity Option (4)
Check-in/out Time (4)
Ambiance (3)
Room Space (3)
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Traveller Reviews Civilize Hotel

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Customer reviews
M***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Comfortable sleep, not scary, staff are fun to talk to.
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Accommodation's Reply
28 May 2025
Thank you for trusting and choosing to stay at our hotel. The hotel is very pleased to provide excellent service to customers and the hotel sincerely hopes to serve you again in the future. If you have a chance to visit Udon Thani, don't forget to think of Siwilai. Thank you.
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F***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
• Almost all the staff are good, but some of them are not friendly, such as the tall dark-skinned girl who wears glasses, sitting at the reception (night shift, end of January - beginning of February) not very helpful at all. • Good hot water • Comfortable bed • The food is quite delicious, with a buffet system for both lunch and dinner. • You can walk to Central, not too far away. There are some food places nearby that you can walk to and eat to a certain extent. • The soundproofing of the room is just okay, not very good.
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Accommodation's Reply
12 Feb 2025
Thank you for your advice. Civilize Hotel would like to apologize and will not let this mistake happen again. We would like to take this opportunity to be another step for our team to improve for the best guest experience. We will also coordinate with the relevant departments to urgently resolve this issue. The hotel recognizes the importance of the problem and would like to thank the customer for giving us the opportunity to improve and develop the organization for the better. The hotel sincerely hopes to gain trust from customers and the hotel sincerely hopes to take care of customers again. Thank you very much.
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KANTAPHAT K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 55 week(s) ago
Who needs a place to stay? That is really relaxing. I recommend it. It's clean, safe, and peaceful (until I feel like... Can I buy a room? Because I've stayed for 10 nights) If you have 10, give 100. If you have 100, I'll give you 1,000. ❤️❤️❤️❤️❤️❤️🏢😍
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Accommodation's Reply
16 Jul 2024
Thank you customers for trusting in choosing to stay with our hotel. The hotel is pleased to provide excellent customer service. And the hotel sincerely hopes to be able to serve customers next time. Have a chance to stop by and visit Udon Thani. Don't forget to think about civilization. Thank you.
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KANTAPHAT K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 56 week(s) ago
There was a lot of food. I was full every morning. I went in time for dinner once. The food was very good and delicious. It's a pity it was dinner. The drinks at Climate Bar are good. The bar is cute and the staff are very friendly. It's like we're hanging out with friends, brothers and sisters. ❤️❤️
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1 people find it helpful
Accommodation's Reply
05 Jul 2024
Thank you customers for trusting in choosing to stay with our hotel. The hotel is pleased to provide excellent customer service. And the hotel sincerely hopes to be able to serve customers next time. Have a chance to stop by and visit Udon Thani.
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KANTAPHAT K.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 57 week(s) ago
Clean, nice to stay, very quiet. Love it here. The staff are lovely, hospitable, welcomed very well. The hotel is fragrant. Love everything here very much.
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Accommodation's Reply
02 Jul 2024
Thank you customers for trusting in choosing to stay with our hotel. The hotel is pleased to provide excellent customer service. And the hotel sincerely hopes to be able to serve customers next time. Have a chance to stop by and visit Udon Thani. Don't forget to think about civilization. Thank you.
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Pawinee P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 67 week(s) ago
เจ้าหน้าที่ให้บริการดีมาก น่ารักมากๆ ห้องพักสะอาดมีกลิ่นหอม เป็นส่วนตัวมาก การเดินทางสะดวก มีใส่บาตรตอนเช้าและน้ำเต้าหู้ตอนเย็นด้วย อาหารก็อร่อย หลากหลาย ประทับใจมากๆ คราวหน้ามาพักอีกแน่นอนค่ะ
2 people find it helpful
Accommodation's Reply
25 Apr 2024
Thank you customers for trusting in choosing to stay with our hotel. The hotel is pleased to provide excellent customer service. And the hotel sincerely hopes to be able to serve customers next time. Have a chance to stop by and visit Udon Thani. Don't forget to think about civilization. Thank you.
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Chertian k.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 82 week(s) ago
ยุงและแมลงในห้องเยอะมาก โดนกัดทั้งคืน และห้องไม่ค่อยเก็บเสียงจากทางด้านนอกค่ะ เสียงดัง นอนไม่ได้เลยค่ะ ห่องสะอาดนะคะ แต่อยากให้ใส่ใจเรื่องแมลง เพราะบางคนแพ้หนักถ้าโดนกัด
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Accommodation's Reply
20 Jan 2024
"The hotel would like to thank you for the advice from customers." The hotel and the management team were not complacent about the incident. and hastened to investigate and correct the matter as soon as it became known. Including coordinating with relevant departments to expedite the resolution of such matters immediately. The hotel has realized the importance of the problem and would like to Thank you customers for giving us the opportunity to improve and develop the organization for the better. The hotel sincerely hopes to gain the trust of customers and the hotel hopes to take care of customers next time. Thank you very much. With great respect Civilized Hotel
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Aomiie C. P.
icon-origin-TRAVELOKA
9.0
/10
Reviewed 82 week(s) ago
ทุกอย่างดีหมดค่ะ ยกเว้นผ้าปูที่นอนมีคราบเหลืองจุดๆ เเยอะพอสมควร กับจุดดำๆ รบกวนทางโรงแรมแก้ไขด้วยนะคะ ผ้าที่ซักไม่ออกเป็นคราบควรแจ้งแม่บ้านว่าห้ามนำมาปูให้แขกเด็ดขาดค่ะจะเสียลูกค้าได้
1 people find it helpful
Accommodation's Reply
20 Jan 2024
"The hotel would like to thank you for the advice from customers." The hotel and the management team were not complacent about the incident. and hastened to investigate and correct the matter as soon as it became known. Including coordinating with relevant departments to expedite the resolution of such matters immediately. The hotel has realized the importance of the problem and would like to Thank you customers for giving us the opportunity to improve and develop the organization for the better. The hotel sincerely hopes to gain the trust of customers and the hotel hopes to take care of customers next time. Thank you very much. With great respect Civilized Hotel
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nuttawoot p.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 95 week(s) ago
ปกติมาพักบ่อยแต่วันนี้รู้สึกพนักงานต้อนรับกะกลางคืน ไม่เต็มใจ​ในการบริการคับ​ ส่งผลใรการตัดสินใจมาพักครั้งหน้าๆได้
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Accommodation's Reply
14 Oct 2023
The hotel would like to thank you for the advice from customers. We sincerely apologize to the hotel. The hotel and management team were not complacent about the incident. and has hastened to investigate and correct the matter as soon as it became known, including coordinating with the relevant departments to expedite the correction of the matter immediately. The hotel has realized the importance of the problem and the hotel would like to thank the customers for giving us the opportunity to improve and develop the organization even further. The hotel would like to apologize once again and the hotel sincerely hopes to receive the opportunity to provide services on the next occasion from customers and the hotel sincerely hopes to be able to serve you in the future. Customer All civilized hotel staff are waiting to serve you. Thank you very much. With respect Civilized Otel
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Phornchai S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 103 week(s) ago
ห้องพักสะอาด ห้องน้ำใหญ่ น้ำไหลแรง
1 people find it helpful
Accommodation's Reply
15 Aug 2023
Thank you very much to the customer for the compliment. All the employees are very happy. If you have a chance to visit Udon Thani, don't forget to think about us. Waiting for service.
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Nanthapreecha P.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 104 week(s) ago
โดยรวมดีมากๆ ห้องสะอาด โรงแรมใหม่ พนักงานต้อนรับดี
3 people find it helpful
Accommodation's Reply
15 Aug 2023
Thank you very much to the customer for the compliment. All the employees are very happy. If you have a chance to visit Udon Thani, don't forget to think about us. Waiting for service.
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Phanurut S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 111 week(s) ago
Great location, suitable price.
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Accommodation's Reply
25 Jun 2023
Thank you so much for your review. We hopefully that you had a good time at our hotel and come back again.
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Pranee H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 118 week(s) ago
Very good, good rooms, good bathrooms, good service staff. Have the opportunity to return to stay here again
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1 people find it helpful
Accommodation's Reply
13 May 2023
Thank you very much to the customer for the compliment. All the employees are very happy. If you have a chance to visit Udon Thani, don't forget to think about us. Waiting for service.
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Panisara K.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 127 week(s) ago
เสียงดังทั้งคืน คนเดินผ่านเดินคุย เลิอกห้องให้ให้แย่ ติดประตู เข้าห้องมาห้องน้ำมีกลิ่น มีฉี่ยุ ราคาขนาดนี้ 1600 ได้แบบนี้ไปพัก โรงเเรม 500 ดีกว่า นอนหลับๆตื่นๆ 6 โมงเช้าเสียงก็ดังแล้ว
1 people find it helpful
Bumrung Wasantakorn
icon-origin-TRAVELOKA
9.7
/10
Reviewed 136 week(s) ago
ห้องพักดี สะอาด บริการเยี่ยม ที่สำคัญอาหารอร่อยมาก ๆ ค่ะ
1 people find it helpful
Accommodation's Reply
26 Dec 2022
Thank you customers for trusting us to stay with us. If you have a chance to visit Udon Thani, don't forget to think about us :)
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Weerada
icon-origin-TRAVELOKA
10.0
/10
Reviewed 138 week(s) ago
The hotel is very cute. Suitable for both teenagers / adults / families. There is a free service of offering food to monks at 6.15 and soy milk served before bedtime. There are a lot of additional services, such as asking for razors, work chairs, yoga mats, blindfolds, etc. The service staff is good. breakfast ok Good perfume in the room. It's a lotus scent.
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1 people find it helpful
Accommodation's Reply
18 Dec 2022
Thank you customers for the review. Thank you customers for trusting us to stay with us. have the opportunity to visit Udon Thani Don't forget to think about us :)
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IceIce P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 144 week(s) ago
Came to stay for the first time, very impressed. Exactly cover everything. The room is beautiful, clean, quiet, can sleep well. There is soybean juice served before bed too. Very cute. The service staff is very good. Polite speaking. The only food left that I haven't tried to eat because I can't wake up in time. Haha. Stay next time for sure.
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1 people find it helpful
Accommodation's Reply
21 Nov 2022
Thank you customers for trusting us to stay with us. If you have a chance to visit Udon Thani, don't forget to think about us :)
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Surakit K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 145 week(s) ago
โรงแรมสะอาดอยู่กลางเมืองเดินทางสะดวกพนักงานบริการดี อาหารเช้าอร่อย
1 people find it helpful
Accommodation's Reply
21 Nov 2022
Thank you customers for trusting us to stay with us. If you have a chance to visit Udon Thani, don't forget to think about us :)
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Gabriel L.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 146 week(s) ago
This hotel is kind of primitive. Breakfast is not good. But the staff are very enthusiastic to help. The junior suite is big but equipped with nothing.
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Krissana T.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 146 week(s) ago
Good spacious room, clean, polite receptionist, good service, good breakfast.
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1 people find it helpful
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