8.9
Very Good
From 74 reviews
Provided by travellers on
Cleanliness

9.0

Room Comfort

8.8

Meal

8.8

Location

9.4

Service and Facilites

8.9

People often mention about Balcona Hotel Da Nang
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Staff Friendliness (9)
Distance to City Center (7)
Surroundings (7)
Wifi (6)
Family Friendly (5)
Room Space (5)
Bedroom (5)
Accessibility (4)
In-house Restaurant (4)
Activity Option (3)
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Traveller Reviews Balcona Hotel Da Nang

Number of reviews per page
20
40
Customer reviews
N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Clean rooms, friendly staff, convenient location
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Accommodation's Reply
12 Jun 2025
Dear Sir/Madam, Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service. It will be a pleasure to welcome you back again in the near future. Kind regards, Balcona Team
hieu t.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Hotel right across from the sea, has a swimming pool with a super nice view
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Accommodation's Reply
27 May 2025
Dear Guest, Thank you very much for choosing our hotel and for your feedback. We are glad to know that you had a pleasant time with us. We appreciate your kind feedback, which is one of the biggest motivations for our staff to continue to do a good job. We hope to have the opportunity to welcome you back with better service in the near future. Best regards,
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Milly T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
My favorite place to stay in Danang This is the third time I/we have stayed at Balcona. Super cool place to stay. 0 minutes from the beach, infinity pool on the 20th floor, free gym,... Best ocean view from the seafront room. All the staff are friendly and reliable. The pool attendants look after my things and take photos for me 🤣 super cool. Um. The breakfast buffet isn't as good as last time. You just need to improve that, and I'll definitely be back next time.
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2 people find it helpful
Accommodation's Reply
20 May 2025
Dear Mr/Ms Milly T, Thank you very much for your choosing our hotel well as your valued feedback . We are pleased to learn that you had pleasant time with us. We appreciate for your kindly feedback that is one of the biggest motivations for our staff to continue working well. We do hope to have chance to welcome you back with the better service in the near future. Best regards, Balcona Team
Khánh T.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 14 week(s) ago
Enthusiastic staff, clean room staff Central location, reasonable location
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3 people find it helpful
Accommodation's Reply
28 Apr 2025
Dear Sir/Madam, Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service. It will be a pleasure to welcome you back again in the near future. Kind regards, Balcona Team
V***o
icon-origin-TRAVELOKA
9.6
/10
Reviewed 16 week(s) ago
The hotel TV is a bit old and doesn't have youtube. The bathtub doesn't hold water, the shower is bad. The room has few power outlets. Overall, it's only 3*, not 4*. The staff is very enthusiastic and cute.
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1 people find it helpful
Accommodation's Reply
28 Apr 2025
Dear Sir/Madam, Thank you very much for your choosing our hotel well as your valued feedback . We are pleased to learn that you had pleasant time with us. We appreciate for your kindly feedback that is one of the biggest motivations for our staff to continue working well. We do hope to have chance to welcome you back with the better service in the near future. Best regards, Balcona Team
toancv
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
The staff are very enthusiastic and friendly.
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Accommodation's Reply
05 Apr 2025
Dear Guest, Thank you very much for choosing our hotel and for your feedback. We are glad to know that you had a pleasant time with us. We appreciate your kind feedback, which is one of the biggest motivations for our staff to continue to do a good job. We hope to have the opportunity to welcome you back with better service in the near future. Best regards,
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Vu Thi T. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
Booking a room at the hotel is the perfect choice for the trip. Convenient location to visit attractions. Enthusiastic hotel staff, attentive customer care. Beautiful, clean room with a beautiful sea view. Delicious breakfast with a variety of dishes. You can leave your luggage waiting for check-in time. After checking out, you can still leave your luggage at the hotel. This is a great experience for my first time in Da Nang. I will definitely come back to the hotel next time I return to Da Nang.
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2 people find it helpful
Accommodation's Reply
05 Apr 2025
Dear Guest, Thank you very much for choosing our hotel and for your feedback. We are glad to know that you had a pleasant time with us. We appreciate your kind feedback, which is one of the biggest motivations for our staff to continue to do a good job. We hope to have the opportunity to welcome you back with better service in the near future. Best regards,
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T***N
icon-origin-TRAVELOKA
9.1
/10
Reviewed 20 week(s) ago
Very good experience here, the front desk Nguyen Lily team service is very warm, thank you for sending exquisite small gifts.
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Accommodation's Reply
14 Mar 2025
Dear Guest, Thank you very much for choosing our hotel and for your valuable feedback. We are glad to know that you had a pleasant time with us. We appreciate your kind feedback, which is one of the biggest motivations for our staff to continue to do a good job. We hope to have the opportunity to welcome you back with better service in the near future. Best regards,
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Ho Huu T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
Beautiful hotel, friendly and helpful staff
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4 people find it helpful
Accommodation's Reply
13 Feb 2025
Dear Customer, Thank you for choosing our hotel. We are glad to know that you had a good time with us. We appreciate your kind feedback, it is one of the biggest motivations for our staff to continue doing a good job. We hope to have the opportunity to welcome you back with better service in the near future. Best regards, Balcona Hotel
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Chi C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.7
/10
Reviewed 27 week(s) ago
I chose a room with a balcony so I could smoke on the balcony. When I checked out, the room inspector said they found an ashtray in the room so they fined me 2 million for smoking even though I only smoked on the balcony. The staff said that when I checked in, they said smoking on the balcony was not allowed. When I checked in, the receptionist did not say that at all. There was even a sign in the hotel elevator reminding me to smoke on the balcony because smoking in the room would set off the fire alarm. I was almost late for my flight so I paid the 2 million fine. I did not want to argue with the staff any further, but this will be the last time I stay at this hotel when I come to Da Nang.
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3 people find it helpful
Accommodation's Reply
13 Feb 2025
Dear Customer, First of all, thank you for choosing Balcona as your accommodation during your vacation. We apologize that the hotel service did not meet your expectations. However, we appreciate and thank such comments to help improve the hotel service in the future. We look forward to welcoming you back to experience the perfection at Balcona. Best regards! Balcona team
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D***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
Good room service, helpful staff, good food.
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Accommodation's Reply
24 Jan 2025
Dear Sir/Madam, Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service. It will be a pleasure to welcome you back again in the near future. Kind regards, Balcona Team
t***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
🥰 good 👍
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1 people find it helpful
Accommodation's Reply
24 Jan 2025
Dear Sir/Madam, Thank you very much for your choosing our hotel well as your valued feedback . We are pleased to learn that you had pleasant time with us. We appreciate for your kindly feedback that is one of the biggest motivations for our staff to continue working well. We do hope to have chance to welcome you back with the better service in the near future. Best regards, Balcona Team
Linh P. V. L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 36 week(s) ago
Great hotel from reception to service. Will come back if I have a chance to come back to Da Nang.
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2 people find it helpful
Accommodation's Reply
29 Nov 2024
Dear Partners, Thank you very much for choosing our hotel and for your valuable feedback. We are glad to know that you had a good time with us. We appreciate your kind feedback, it is one of the biggest motivations for our staff to continue doing a good job. We hope to have the opportunity to welcome you back with better service in the near future. Best regards, Balcona Hotel
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L Lan
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
Friendly and enthusiastic staff. Especially receptionist Lily is very good.
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2 people find it helpful
Accommodation's Reply
18 Nov 2024
Dear Mr/Ms Lan. Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service. It will be a pleasure to welcome you back again in the near future. Kind regards, Balcona Team
Huyen T. M.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 38 week(s) ago
Very Friendly and Helpful Staff. Great location. But room should be cleaned more carefully
1 people find it helpful
Accommodation's Reply
13 Nov 2024
Dear Ms. Huyen, Thank you very much for your choosing our hotel well as your valued feedback . We are pleased to learn that you had pleasant time with us. We appreciate for your kindly feedback that is one of the biggest motivations for our staff to continue working well. We do hope to have chance to welcome you back with the better service in the near future. Best regards,
Tom N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 39 week(s) ago
I had a great experience here
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Accommodation's Reply
13 Nov 2024
Dear Customer, Thank you very much for choosing our hotel and for your valuable feedback. We are glad to know that you had a good time with us. We appreciate your kind feedback, it is one of the biggest motivations for our staff to continue doing a good job. We hope to have the opportunity to welcome you back with better service in the near future. Best regards,
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Tran T. K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 39 week(s) ago
main beach hotel, very good
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Accommodation's Reply
13 Nov 2024
Dear Customer, Thank you for choosing our hotel and taking the time to write a wonderful review about your recent stay. We are delighted to hear your positive comments about our hotel, staff and service. We look forward to welcoming you back in the near future. Best regards, Balcona Hotel
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H***à
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
The staff are very friendly and enthusiastic.
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1 people find it helpful
Accommodation's Reply
13 Nov 2024
Dear Customer, Thank you for choosing our hotel and taking the time to write a wonderful review about your recent stay. We are delighted to hear your positive comments about our hotel, staff and service. We look forward to welcoming you back in the near future. Best regards, Balcona Hotel
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Hà Bảo N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
I will be back. Great experience!
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Accommodation's Reply
13 Nov 2024
Dear Customer, Thank you for choosing our hotel and taking the time to write a wonderful review about your recent stay. We are delighted to hear your positive comments about our hotel, staff and service. We look forward to welcoming you back in the near future. Best regards, Balcona Hotel
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Tran T. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 41 week(s) ago
Good hotel service, friendly and lovely staff, everyone should experience it ♥️🌴
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Accommodation's Reply
13 Nov 2024
Dear Hotel, Thank you for choosing our hotel and taking the time to write a wonderful review about your recent stay. We are delighted to hear your positive comments about our hotel, staff and service. We look forward to welcoming you back in the near future. Best regards, Balcona Hotel
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Number of reviews per page
20
40