Neat, clean hotel, close to Indomaret and Batu town square.

The staff is very friendly & responsive, the hotel atmosphere is comfortable, the air is cool and cold because it is close to the mountains. Yesterday I booked a superior room but for some reason the staff upgraded me to an executive room so I got a spacious, very comfortable room. The room atmosphere is very nice, the fragrance is so good that it sticks to my clothes. But what I regret is that the room is not enough. So because I am a person who is startled by the sound of motorbikes in the middle of the night, I wake up. But other than that, it is very good. Don't hesitate to stay here. In fact, my husband really likes the place. The breakfast is varied and very delicious. The place is close to everywhere. It's really great.

Strategically located hotel, cool air, and friendly and efficient security guards and receptionists.

I've stayed here three times, and the last one felt a bit lacking compared to the first and second. Please improve.

The staff were all friendly, especially the receptionist. She always smiled. The security guard was also nice.

1. Arrival & Check-In Process (Very Smooth) When I first arrived at the lobby, I was immediately warmly greeted by the receptionist. The lobby area was standard, fragrant, and had a modern design. The check-in process at the front desk was very fast and efficient. The staff was friendly and provided clear explanations of the hotel's facilities and breakfast hours. 2. Room & Facilities (Clean and Comfortable) I stayed in a Deluxe room. Upon entering, the room was very clean, tidy, and there was no cigarette odor whatsoever, as smoking is strictly prohibited in the rooms. The bed was soft and comfortable, ensuring a good night's sleep. The bathroom was also clean, with a functioning water heater, and amenities (toiletries) included toothpaste and soap. Regarding hotel facilities, I had the opportunity to try the swimming pool and the ample parking space. 3. Breakfast Experience (Standard for the hotel's star rating). 4. The hotel's strategic location near the center of Batu, so access to the city center is very easy, which saves on fuel. 5. Check-Out & Check-Out Process (Quick, Hassle-Free) When it was time to leave, the check-out process was very quick. The receptionist only briefly checked the minibar status, and then the deposit was immediately returned without any issues.

It was a pleasant stay, with a strategic location, perfect for both work and leisure. Please continue to maintain the excellent service 😘👍

The service wasn't very friendly and courteous. When I left the room for breakfast at 8:00, there was nothing. They said they would refill the room, but after waiting, there was no refill. The table wasn't cleaned promptly. The mattress wasn't clean enough, and it was a little itchy.

The hotel's location is strategic, close to Batu's town square and several tourist attractions. The service and staff are very friendly. The hotel grounds are clean and comfortable. It's definitely worth a visit as a recommended place to stay in Batu.

It's time to change the towel, Jaya.

Honestly, when I entered the room, it was huge, spacious, and comfortable. It was just a shame it didn't have a window with a view. But that's okay, overall it was very comfortable. It was quite worth it, the service was friendly, and the cleanliness was top-notch.

The bathroom soap was empty, and the towels were very shabby. Fortunately, they were replaced with better ones the next day. Breakfast was limited in variety and uninspiring. However, there was ample parking and it was close to the city hall, which we enjoyed during our morning walk.

The security guard is very nice.

The room is clean and comfortable, the breakfast is also delicious, the parking area is quite spacious.

I was very happy and satisfied with my stay here. The service was excellent! The hotel facilities were complete, clean, and well-maintained. The location is very strategic, close to various restaurants, shopping centers, and tourist attractions. It made getting around easily. There's a swimming pool and a children's play area. The food was also delicious, with a wide variety of menu options and satisfying flavors. The rooms were clean, comfortable, and the atmosphere was peaceful, making for a truly restful stay. 😍 A pleasant stay, highly recommended!

Highly, highly recommended. It's also very comfortable to bring kids. There's a swimming pool that feels like a private pool. Very comfortable. It's just that it's close to the main road, so it can get a bit crowded. But so far, everything is comfortable.

Strategic location to city and vacation places

Very good experience, and recommended hotel

Friendly service, family friendly

Comfortable like at home.