9.0
Exceptional
From 11 reviews
Provided by travellers on
Cleanliness

10.0

Room Comfort

10.0

Meal

8.4

Location

10.0

Service and Facilites

9.1

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Traveller Reviews The Mansion

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Customer reviews
Cecil R. M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 249 week(s) ago
Very awesome and pleasant place. Very clean and fresh, well maintained surrounding and rooms, friendly and very accommodating staff who wear smile all the time. Delicious foods with free brewed or tea 👍😀! We will definitely go back with family! We will advertise the very beautiful and serene place!😍👍☘️🌸🌿🌴🌱💐
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Gelli M. C.
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Family
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9.7
/10
Reviewed 296 week(s) ago
We really enjoyed our stay here. The people working here are very professional and they made us fell at home. We booked their 2-bedroom villa. Amenities are great, the place is very relaxing and the food tasted good. We were so happy with our accommodation that we booked another one next month. Really recommend the place for people who are looking for a place to stay around Clark area and to those who are looking for a quiet place. This is the best option for those families with toddlers. The place is very kid-friendly. There are only two things that I did not like about The Mansion though these did not really affect my ratings to them. 1. The villa does not have a kitchen, stove and kitchen sink. So if you are planning to stay overnight, bring your own food or enjoy the food at their restaurant. 2. I did not like how unprofessional their sales representative was. Our original plan was to have a party then book a villa to stay their overnight so we had a short meeting to discuss our request, sent emails back and forth, text messages and so on... To cut the long story short, we were decided to book the option 3 that they gave us and when we were about to settle everything, he told us that they do not have an available venue to cater our party on our chosen date so everything was quite useless. Anyway, I will still give them a high rating because we enjoyed our stay. I will still commend the people working there except for that specific sales rep that entertained us.
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Accommodation's Reply
27 Nov 2019
Hi Gelli, Thank you so much for giving us a thoughtful review. We are very glad to hear that you and your family enjoyed a pleasant staycation with us. Also, we will surely take note of your comments and pass it on to the concerned department as we strive to serve you better. It's our pleasure to make you and your family feel at home at The Mansion. We look forward to welcome you home again soon. Have a great day!
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Geileen M. Y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 312 week(s) ago
We really had a pleasant stay here. The staff were very accommodating and we will definitely come back so we can try the outdoor movie screening on weekends. Too bad we weren’t able to experience it because it was rainy during our stay.
+5
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Filcon C. P. T.
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Family
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9.3
/10
Reviewed 318 week(s) ago
The mansion is a good place to stay if you want peace & quiet away from the city. facilities are ok, just need to improve your fitness gym. Food also needs variation. Overall, we will be back here.
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Aiza C. B.
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Family
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9.7
/10
Reviewed 329 week(s) ago
The place was very cozy and relaxing. They have a lot of amenites that are kid-friendly. Our kids enjoyed playing in their playroom, playground and swimming pool. The staff were very courteous and accommodating. We would love to go back to this place. We hope when we come back there would be more food choices.
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Joan Y. D.
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Family
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9.4
/10
Reviewed 354 week(s) ago
We had an awesome stay! 😍 Family friendly. Kids love their amenities aside from swimming pool like biking, playground, board game and the fire pit at night.
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