Hotel Grand Picasso

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Overall Ratings & Reviews Hotel Grand Picasso

Traveloka (2,855)
Other sources (45)
8.4
Very Good
From 2,855 reviews
Provided by travellers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.3

Location

8.7

Service and Facilites

8.5

People often mention about Hotel Grand Picasso
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Distance to City Center (41)
Accessibility (39)
Staff Friendliness (34)
Bedroom (33)
Taste (33)
Bathroom (31)
Ambiance (30)
Variety (29)
Surroundings (26)
Wifi (26)
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Traveller Reviews Hotel Grand Picasso

Number of reviews per page
20
40
Customer reviews
R***i
icon-Business
Business
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8.5
/10
Reviewed 7 week(s) ago
Strategic location near Grand Indonesia, affordable price for a hotel in the city center, and convenient access to everywhere.
1 people find it helpful
Accommodation's Reply
04 May 2026
Thank you so much for your review! 😊 We are delighted to hear that you enjoyed our friendly staff and our delicious breakfast. We also feel honored that you choose to stay with us every time you visit Jakarta. We hope to welcome you back again, and we will always strive to provide the best service!
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R***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Nice place to stay, located in city center and I got the spacious room.
1 people find it helpful
Accommodation's Reply
04 May 2026
Thank you so much for your review! 😊 We are delighted to hear that you enjoyed our friendly staff and our delicious breakfast. We also feel honored that you choose to stay with us every time you visit Jakarta. We hope to welcome you back again and will always strive to provide you with the best service!
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Riduansyah
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Clean, cool room, big TV, in the middle of town
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Accommodation's Reply
04 May 2026
Thank you so much for leaving a review 😊. We are very happy to hear that you were satisfied with the friendliness of our staff and the delicious breakfast. We sincerely thank you for choosing our hotel every time you visit Jakarta. We look forward to your return and will always do our best to provide you with the best service!
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Riduansyah
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Very nice and cool room, android TV.
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1 people find it helpful
Accommodation's Reply
04 May 2026
Thank you so much for your review! 😊 We are delighted to hear that you enjoyed our friendly staff and our delicious breakfast. We also feel honored that you choose to stay with us every time you visit Jakarta. We hope to welcome you back again, and we will always strive to provide the best service!
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Ndut
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Satisfied, but it's a shame the breakfast staff should be added with 1-2 more people
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Accommodation's Reply
04 May 2026
Thank you so much for your review! 😊 We are delighted to hear that you enjoyed our friendly staff and our delicious breakfast. We also feel honored that you choose to stay with us every time you visit Jakarta. We hope to welcome you back again and will always strive to provide you with the best service!
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Martina
icon-Business
Business
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10.0
/10
Reviewed 9 week(s) ago
The hotel staff is friendly, the breakfast menu is delicious, I always stay here when I go to Jakarta.
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Accommodation's Reply
04 May 2026
Thank you so much for your review! 😊 We are delighted to hear that you enjoyed our friendly staff and our delicious breakfast. We feel honored that you choose to stay with us every time you visit Jakarta. We hope to welcome you back again and will always strive to provide the best service!
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d***y
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The bathroom a bit smells of smoke when we first enter the room, but overall it was a perfect stay and a perfect room.
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Accommodation's Reply
20 Apr 2026
Thank you for your feedback! We sincerely apologize for the unpleasant smell in the bathroom upon your arrival. This is certainly not the standard we aim to provide, and we will address it with our housekeeping team for improvement. We’re glad to hear that overall you had a perfect stay and enjoyed the room. Your feedback means a lot to us, and we look forward to welcoming you back for an even better experience!
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Friendly staff, strategic location and delicious food
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Accommodation's Reply
20 Apr 2026
Thank you for your kind review! We are delighted to hear that you enjoyed our friendly staff, excellent location, and delicious food. We will continue to strive to provide the best service to all our customers. We hope to welcome you back again soon!
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Edi A.
icon-origin-TRAVELOKA
8.1
/10
Reviewed 12 week(s) ago
Stay only one night but after check-in, the room was dripping water from the AC. I already called the receptionist, but there was no action taken. However, the location is strategic to the center of the city light and shopping center, the food was so-so.
1 people find it helpful
Accommodation's Reply
29 Mar 2026
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced regarding the air conditioning issue in your room. This is certainly not the level of service we strive to provide. Please be assured that your concern has been shared with our team for immediate follow-up and improvement. We also regret to hear that the response to your report did not meet your expectations. Your feedback is very important to us, and we will use it to enhance our service responsiveness. On a positive note, we are glad to know that you appreciated our strategic location near the city center and shopping areas. We truly hope to have the opportunity to welcome you back and provide you with a much better experience in the future.
N***g
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Very good, cleanliness, location, restaurant, breakfast, room amenities, all very sufficient and good.
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Accommodation's Reply
29 Mar 2026
Thank you for your wonderful review. We are delighted to hear that you were satisfied with the cleanliness, location, restaurant, breakfast, and room amenities. Your satisfaction motivates us to continue providing the best service. We hope to welcome you back to Grand Picasso Hotel again in the future for a similarly memorable stay.
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Meri S.
icon-Leisure
Leisure
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9.7
/10
Reviewed 21 week(s) ago
Happy there is a balcony and strategic location
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Accommodation's Reply
29 Mar 2026
Thank you for your review. We're delighted to hear you enjoyed our balcony and convenient location, which made getting around the area easy. Your positive feedback means a lot to us, and we're happy to have provided you with a memorable stay. We hope to welcome you back in the future.
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L***A
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
recommended hotels for business trips to Jakarta
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3 people find it helpful
Accommodation's Reply
10 Jan 2026
Thank you for your review and feedback. We are glad that our hotel was a good fit for your business trip to Jakarta. We hope to welcome you back again in the future.
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T***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
The condition, atmosphere and service of the hotel are good, according to the price.
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Accommodation's Reply
10 Jan 2026
Thank you for your review. We are pleased to hear that the hotel's condition, facilities, and services were appropriate for the price. We hope to welcome you back again.
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s***a
icon-Business
Business
icon-origin-TRAVELOKA
6.7
/10
Reviewed 26 week(s) ago
Ordered a queen bed but was given a single bed with a wall pillar between the beds, complained and said the room was full.
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1 people find it helpful
Accommodation's Reply
10 Jan 2026
Thank you for your review. We apologize for the uncomfortable bed type and unsuitable room conditions. We understand your disappointment. We will take this feedback into consideration and evaluate it to improve our services in the future. We hope to welcome you back again for a more pleasant experience.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
The hotel is located close to Thamrin City, GI, Tanah Abang, and Sarinah shopping centers. Thamrin City and GI are even within walking distance. The breakfast menu is varied and delicious, and the hotel staff is friendly. The room is small, a bit cramped for prayer. The toilet is clean, and the hot water works well.
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1 people find it helpful
Accommodation's Reply
18 Nov 2025
Thank you for your review! We're glad you enjoyed our hotel's convenient location and the varied breakfast menu. We also appreciate the friendliness of our staff. We look forward to welcoming you back on your next visit.
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A***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 35 week(s) ago
It's a bit tricky to get to this place using Google Maps, or perhaps the Grab driver wasn't very experienced. But it was a pleasant stay. Breakfast was delicious. I'd love to come back if I ever come back to Jakarta. Everything is close enough to walk to. 👍🏻
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1 people find it helpful
Accommodation's Reply
18 Nov 2025
Thank you for your review! We're glad you enjoyed your stay and breakfast. We apologize for any inconvenience you had while finding the place. We'll try our best to explain the directions. We're glad you enjoyed your stay and look forward to welcoming you back. We're so glad to have you so close to so many convenient places!
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M***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 37 week(s) ago
The rooms are spacious, well-equipped, and clean. The service is also very friendly. It's all right.
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2 people find it helpful
Accommodation's Reply
07 Oct 2025
Thank you for your positive review! We're delighted to hear that you enjoyed our room, service, and cleanliness during your stay. We're also pleased that you enjoyed the variety of food available and that the hotel's proximity to shopping centers made it convenient for you. We look forward to welcoming you back on your next visit for an even better experience.
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M***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 37 week(s) ago
The rooms are quite comfortable, clean, and the service is good. The food is quite varied, and it's close to a shopping center.
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2 people find it helpful
Accommodation's Reply
07 Oct 2025
Thank you for your positive review! We're delighted to hear that you enjoyed our room, service, and cleanliness during your stay. We're also pleased that you enjoyed the variety of food available and that the hotel's proximity to shopping centers made it convenient for you. We look forward to welcoming you back on your next visit for an even better experience.
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 37 week(s) ago
The hotel staff was friendly, and the security guards were alert and diligent in guarding the vehicle, giving me peace of mind. One thing I think needs improvement is the position of the AC, which blows directly onto my head. For me, who's not used to AC, it gives me a headache while sleeping.
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Accommodation's Reply
07 Oct 2025
Thank you very much for your review and feedback. We are delighted to hear that you enjoyed the service from our staff, especially the hospitality of our hotel team and the vigilance of our security guards. Regarding the uncomfortable position of the air conditioning, we apologize for the inconvenience. Your feedback is valuable to us and will be used to improve guest comfort in the future. We look forward to welcoming you back on your next visit for an even more enjoyable experience.
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M***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 38 week(s) ago
The room is quite comfortable, clean, close to the shopping center and easy to find food and culinary.
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3 people find it helpful
Accommodation's Reply
07 Oct 2025
"Thank you so much for your review! We're thrilled to hear that you're satisfied and feel our service/product is worthy of your recommendation. We look forward to continuing to provide you with the best in the future. We look forward to your next visit or order!"
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Number of reviews per page
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