Everything is okay, I will stay there again if I go to Hatyai.

A hotel with comfortable and clean facilities, and super friendly staff. The rooms are clean and spacious.

A hotel with comfortable and clean facilities, and super friendly staff. The rooms are clean and spacious.

The room is very good. Close to services.

Very clean and family-friendly hotel.

The rooms are clean and spacious, the parking is good, and the staff provides excellent service, especially the security guard during the day who is very attentive and friendly. The hotel's location is convenient for getting around, but it's more suitable for those with a car as it's located in a side street.

Very good. Clean, cool air conditioning, soft bed, comfortable sleep.

The atmosphere was great, the room was comfortable, clean, and quiet.

The room was very good, clean, and in the heart of the city, making it convenient for getting around.

Good hotel located in a quiet neighborhood, place is clean & room is big. No problem to move around with own transport. Staff are very helpful and friendly. Will definitely stay here again

The reception staff were excellent, the atmosphere was fantastic, and the view was beautiful.

‘Unethical Pricing & Poor Service ❌’ The room came with: • A small refrigerator • A hair dryer • A kettle • Complimentary bottled water & instant coffee • Basic toiletries • An iron (available on Level 1) HOWEVER, it was both disappointing and surprising that a 3-star hotel does not provide slippers; guests are required to pay 20 THB per pair if they want them. More seriously, the shower drainage in Room 710 is severely inadequate, causing significant water buildup during bathing. This issue must be fixed immediately, as it is entirely unacceptable and inexcusable for a hotel of this standard. Additionally, during the recent flooding, the hotel was observed to have marked up room rates, which felt unethical and disappointing, especially during a time when many travelers were affected and in need of accommodation. Overall, the stay was only passable. Considering its award-winning status, the hotel’s in-room amenities and basic facilities fall far short of expectations. With unresolved maintenance issues and questionable pricing practices, I would hesitate to recommend this hotel ❌❌❌

The room was clean. Some of the staff were friendly and helpful.

Good accommodation, impressive staff service, convenient to go anywhere

Good accommodation, impressive staff service, convenient to go anywhere

Good accommodation, impressive staff service, convenient to go anywhere

Good accommodation, impressive staff service, convenient to go anywhere

Comfortable room, easy to communicate with front counter staffs

The room is clean and smells soooooo good.

The room is big, clean, has facilities, and I slept well. I recommend staying here.