8.3
Very Good
From 384 reviews
Provided by travellers on
Cleanliness

8.3

Room Comfort

8.3

Meal

7.8

Location

8.6

Service and Facilites

8.2

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Distance to City Center (1)
Activity Option (1)
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Traveller Reviews Hotel Stella

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Customer reviews
A***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.0
/10
Reviewed 62 week(s) ago
The shower head only had 2 holes with water coming out of the God-knows-how many holes there were. The hotel can be better-maintained.
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Ken J. C.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 76 week(s) ago
The rate can be lowered to match the space. Or add a kettle, slippers, and a bidet.
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Maharbela J. O. Y.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 83 week(s) ago
No parking available. Front desk in charge doesn't know how to handle a customer. And when We got our room I was very disappointed because the shower is not functioning well. Room is old. I was there 2018 my stay was perfect but recently it was the worst.
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Stevan S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 143 week(s) ago
Spacious. Comfy. Clean. And value for money! Everyone should try staying at hotel stella when you're in cebu city. Amazing service as well. Fast. Efficient. And effective.
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Laurice M. A. P.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 146 week(s) ago
Room was ok. Aircon was ok. Bathroom ok. TV is defective. Wi-Fi is ok. No windows in our room which I requested upon booking.
1 people find it helpful
Ben P. B.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.1
/10
Reviewed 276 week(s) ago
Room 403. Super fast wifi. Recommended for its price.
1 people find it helpful
Peter J. F.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 280 week(s) ago
The Hotel is simple, yet elegant. Over all it is clean looking. The lobby itself is relaxing. WIFI is exceptional in speed (perfect score for that), the only suggestion I can give is that hope soon, tootbrush, toothpaste & bottled water will be free of charge. :) overall my hotel experience in stella hotel was amazing. I will give you perfect score with a bit of suggestion. 😉 thank you and see you next time soon
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Mary J. A.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
6.2
/10
Reviewed 288 week(s) ago
Fridge is dirty also the CR. No complimentary water.
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Jaypee D.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 300 week(s) ago
Dirty blanket, dirty toilet...no bidet....
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John D. Y.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.7
/10
Reviewed 300 week(s) ago
the place is actually good for back packers and the location is very accessible. one thing that I won't forget is how they help me retrieve the items I left form their hotel. they've been very persistent trying to reach me and extend their help. they even make an effort to send it to a courier that will deliver me the items here in Manila. they are indeed trustworthy. thank you guys!
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2 people find it helpful
Kathleen K. V.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.5
/10
Reviewed 301 week(s) ago
The accommodation is how we expected it to be. Location wise, it's near the city center and walking distance if you want to grab some food. The only downside is the internet/wifi connection, we couldn't connect during our 5day stay. They had a problem with their provider, hope it would be fixed soon.
1 people find it helpful
Pam M.
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 301 week(s) ago
it's just ok. the room is small and the cr as well. wifi is ot good. feels like a dial up era.
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Leilani P.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 305 week(s) ago
The linens and towels are a bit torn and off white and seems old already. We requested for new towels and linens because our stay there is for 4 nights.
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Estrella
icon-origin-TRAVELOKA
5.7
/10
Reviewed 305 week(s) ago
Need to change their beddings it's not pleasant to the eyes since its not white anymore it looks like Walang laba.
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Jayson Clacio
icon-origin-TRAVELOKA
9.7
/10
Reviewed 307 week(s) ago
very satisfied with the service, clean room and very affordable. highly recommend to all budget travelers.
1 people find it helpful
wanderlust
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.5
/10
Reviewed 307 week(s) ago
Everything was fine except for the unstable internet connection.
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Mai P. D. D.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 308 week(s) ago
The staff was unwelcoming, the room was old, the hot & cold (shower) was not functioning. We paid in full prior to our reservation dates. We were supposed to check-in at 2pm but came at around 5:20, but our room wasn't available so we waited for 30 minutes. They said our room was being cleaned. Super bad service.
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MocHa C.
icon-Family
Family
icon-origin-TRAVELOKA
5.5
/10
Reviewed 309 week(s) ago
WIFI cannot use. No suction in the Toilet. Blankets is very thin. Don't add soap and shampoo during the day
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fernando d. b.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 309 week(s) ago
The hotel is okey and affordable, cleanliness is OK
1 people find it helpful
Raymond S.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 310 week(s) ago
Poor wifi, no wifi at all. Food is expensive. Late Check out for at least 30mins is not allowed. Overall grade unsatisfactorily. I will not definitely recommend this to others.
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