It was my first time ever to be in Johor Bahru. The receptionist guy was very nice, friendly & helpful, for sure. I asked for upgrading my room & he offered me the most suitable as I wanted, and also really informative regarding facility information & he lent me a charger (my universal charger plug didn't work). Room was okay; clean & tidy, comfortable enough so far. It served standard room facility like mineral water in a jug, coffee & sugar. The bathroom, no comment, just okay. The bed, cozy & comfy like I could sleep 24 hours. Thank you!