The room is nice and comfortable and I want to come back again

The hotel staff is very responsive and quick to respond to any complaints, and they are all friendly and smiling.

The hotel staff was very friendly, though a little overwhelmed by the small staff. The rooms were clean, but the atmosphere was a little spooky at night.

The staff were all friendly from the moment they arrived to the room, the security was also very friendly, only a 5 year old child had to pay an additional 50k for breakfast, but the food was not kid friendly, aka the main menu was a bit spicy, as a result my child only ate rice and eggs 😁 but it was okay, the experience of staying here was quite okay.

So far, the place is comfortable and friendly for children, clean, easy access, close to shopping centers, need a little evaluation for the Wi-Fi facilities which are not very good (when my signal is not very good either) 😭 Recommended

This is the umpteenth time I have stayed here, apart from SBH, the most comfortable hotel is also here, MasyaAllah.

But there was no hot water in the room, and no slippers, and the bathroom smelled and was so dirty it hadn't been cleaned. Honestly.

Nice experience staying here

Fun, comfortable, kids are happy too

Nice, good, no regrets at all

The hotel is very, very good and very satisfying... The service does not disappoint, the hotel is good, clean, neat, and very quiet, access is very easy.

The hotel staff is very friendly, the service is excellent.

Upon arrival, I was greeted by friendly security guards, followed by friendly staff, a clean environment, and a clean prayer room. The hotel area was very comfortable and the atmosphere was pleasant. God willing, I'll be back again.

Restaurant and room service is very friendly 💕

My stay at the hotel was quite pleasant. The facilities were complete, including a prayer room. The staff were friendly. The food wasn't extensive, but it was delicious. Thank you, Karang Sari Hotel.

This is my third stay here. In my opinion, after checking out several hotels in Pelabuhan Ratu, this one is the cleanest, with the rooms large enough to accommodate a family. The beds are also large, and food is close by. The swimming pool is clean. The rooms are clean, but there are often large ants in the mattress. The toilets are either old or in good condition, depending on what you find.

The food is delicious, the location is strategic

2 hours stay, 2 hours of heat due to power outage, immediately fix the system

2 hours of staying there were 2 power outages, please find the best solution so that guests are not shocked when sleeping from the heat.

Very good, suitable for families.