Maxima Pearl Labuan Bajo

Explore Maxima Pearl Labuan Bajo
8.5
Very Good
From 312 reviews
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Cleanliness

8.5

Room Comfort

8.3

Meal

8.3

Location

8.9

Service and Facilites

8.5

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Distance to City Center (20)
Surroundings (19)
Ambiance (19)
Accessibility (18)
Hotel Area (18)
Bathroom (17)
Room Space (15)
Bedroom (15)
Staff Friendliness (14)
Check-in/out Time (10)
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Traveller Reviews Maxima Pearl Labuan Bajo

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40
Customer reviews
Verified Traveler
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Leisure
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5.6
/10
Reviewed 1 week(s) ago
Everything was filthy: broken toilet, no water in the bathroom, mold everywhere, bed and pillows filthy, no window. I do not recommend this place. I asked at reception but nothing was done. Avoid it!
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N***i
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8.5
/10
Reviewed 2 week(s) ago
The AC was hot. There was no cooling sensation. I was confused about how to wash the hotel towels. They were as dry as crackers.
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Annie H.
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Leisure
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8.2
/10
Reviewed 3 week(s) ago
We stayed at this hotel for two nights. In terms of location, I found it to be very convenient. Finding food was easy, and there's a supermarket right across from the hotel, making it very convenient. Overall, the hotel was clean and tidy. All the staff were very friendly and helpful. I chose a room with a balcony and was quite pleased with the beautiful view. However, I felt the hotel was quite old and could use a renovation to make it feel more modern and comfortable. The room was quite spacious, but the furniture, such as the desk and wardrobe, felt quite cluttered, making the room feel a bit cramped. I also found the bed uncomfortable. For around Rp 550,000 per night, I found the facilities and comfort a bit lacking compared to expectations. The hotel also doesn't have a restaurant or kitchen, so there's no breakfast, and there's no option to order food in the hotel. I think it would be great if this hotel could be renovated and updated in the future, especially in terms of the rooms and facilities, as the strategic location, cleanliness, and friendliness of the staff are already huge pluses.
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l***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
I stayed here for 4 nights, and it was really nice, honestly. The room was comfortable, the bathroom was clean and had a water heater, and the staff was very friendly. Plus, it's right in the heart of Labuan Bajo. I'll definitely book again next time I come here.
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1 people find it helpful
Erma P.
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6.2
/10
Reviewed 9 week(s) ago
The staff was friendly, but unfortunately the water in both rooms was off.
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3 people find it helpful
Ita B.
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Leisure
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9.4
/10
Reviewed 12 week(s) ago
The hotel staff are all friendly and the location is very strategic.
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1 people find it helpful
R***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 13 week(s) ago
Wi-Fi is down, what a shame.
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3 people find it helpful
Verified Traveler
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Leisure
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9.4
/10
Reviewed 18 week(s) ago
The room is really nice, the bed is big, clean, tidy, the view is really cool
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4 people find it helpful
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Khoirun N.
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10.0
/10
Reviewed 18 week(s) ago
The hotel staff is friendly and the hotel is clean.
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2 people find it helpful
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Khoirun N.
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10.0
/10
Reviewed 18 week(s) ago
I like the view directly to the sea
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2 people find it helpful
a***a
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Leisure
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6.2
/10
Reviewed 23 week(s) ago
The toilet smelled so bad that one room smelled like the toilet. The room was damp and moldy. The linens were dirty. There were cockroaches in the room for two days in a row. The AC was very hot.
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2 people find it helpful
Ziva J.
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Leisure
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9.4
/10
Reviewed 24 week(s) ago
I stayed in the room with a balcony and it's very bright, spacious, and has a great view! The place is very clean and cozy, and the staff is very kind and accommodating. I would stay there again when I return to Labuan Bajo!
1 people find it helpful
Accommodation's Reply
23 Mar 2026
halo, Thank you so much for your kind and thoughtful review! We’re truly delighted to hear that you enjoyed the balcony room, the beautiful view, and the overall comfort of your stay. We also really appreciate your kind words about our cleanliness and our team—your satisfaction means a lot to us. We look forward to welcoming you back to Labuan Bajo in the future. It would be our pleasure to host you again!
E***y
icon-origin-TRAVELOKA
7.0
/10
Reviewed 32 week(s) ago
Actually, it's nice, right in front of the hotel there's a big supermarket, but the AC in the hotel isn't cold at all, it just feels like the wind is blowing. I complained but was told to wait until 10 PM to talk to the next guard again, how come we have to bother complaining while we're resting. Also, the TV can't be adjusted, why install a TV if it can't be adjusted?
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3 people find it helpful
Accommodation's Reply
23 Mar 2026
Hello, thank you for your review and feedback. We are glad you found our hotel's location convenient, with a supermarket nearby. However, we apologize for the inconvenience you experienced regarding the air conditioning and TV in your room. We are very sorry that we did not respond to your complaint more quickly, especially during your stay, as this certainly did not meet our service expectations. Your feedback is very important to us, and we will contact the relevant team immediately to improve in the future. We hope to welcome you back for a better experience.
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a***h
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Leisure
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6.9
/10
Reviewed 36 week(s) ago
TV is not working, thats very bad for 3 stars hotel. but another facility is fine
1 people find it helpful
Accommodation's Reply
23 Mar 2026
Thank you for your review. We apologize for the inconvenience caused by the TV not working during your stay. We will address this feedback to improve future accommodations. Please note that our property is a budget-friendly option, not a 3-star hotel. However, we remain committed to providing the best possible comfort and service to all our guests. We are pleased to hear that the other amenities were satisfactory. Thank you for your understanding, and we hope to welcome you back for an even better experience.
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Theo H.
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Leisure
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8.1
/10
Reviewed 39 week(s) ago
wifi not working on the 3rd floor ...
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W***a
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Leisure
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8.5
/10
Reviewed 42 week(s) ago
The hotel's strategic location is not far from the airport and in the city center. There's a supermarket in front of the hotel, which is very convenient. Although the building is old, the balcony view directly over Dramaga Bajo is stunning, making it worth the price. And even though meals aren't provided, you can walk along the street, where there are many delicious cafes and restaurants.
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2 people find it helpful
Accommodation's Reply
23 Mar 2026
Hello! Thank you so much for your positive review! We are delighted to hear that you enjoyed our excellent location, close to the airport and city center, and easy access to the supermarket right in front of the hotel. We are also glad you liked the view from the balcony overlooking Labuan Bajo Port. Although our building is relatively old, we strive to provide a comfortable and enjoyable stay at a great value. Thank you for highlighting the easy access to numerous cafes and restaurants in the vicinity. We hope to welcome you back on your next visit!
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Ali m.
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10.0
/10
Reviewed 46 week(s) ago
All good, good service, close location
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1 people find it helpful
Rezki D.
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Leisure
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8.2
/10
Reviewed 46 week(s) ago
Strategic location. There's a rooftop for sunset views.
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3 people find it helpful
S***n
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Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 48 week(s) ago
Overall Was Good. Clean. Even though I cant Get The Room with the balcony. But it was a Nice Hotel.
2 people find it helpful
Iman S.
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Leisure
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5.7
/10
Reviewed 49 week(s) ago
We stayed at km. 25 - TV was off - AC wasn't working (hot) - Shower was only hot for a moment, then cold all the time.
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