Wow, I'm so disappointed, I also don't understand why the rating on Traveloka is at 8.4. Or maybe I'm just not as lucky as other visitors.
I checked in after trip selling, you know how tired and happy it is. Once I arrived at the hotel, I wanted to take a short break, I tried to turn on the TV for entertainment because I was alone, the TV had no network, the staff said the wifi was having problems, I was in the hotel room for about 2 hours, the AC didn't feel cold, I thought because I had just gone out and it was hot outside, maybe it hadn't been on yet, after that I went out and came home at night, when I got to the room it really wasn't cold, it was just like a normal breeze..
Then I called the staff and they said to move to the 2nd floor.
Okay, I said make sure the TV and AC are cold, they said it's been confirmed, sis. Yes, okay, I went in, the TV turned on, the AC still didn't feel anything, I left it for 20-30 minutes, there was still no change in temperature, I called the staff and they said they wanted to upgrade it to VIP, there was a staff who came to my room to deliver a fan.
Okay, then I moved again to what they said was VIP, I also don't understand where it was called VIP, the TV was broken, the sheets looked like I was staying in a dirty hostel, the towels didn't seem to have been changed or what, my hands were itchy from use.