Swarna Dwipa Residence

Explore Swarna Dwipa Residence
8.3
Very Good
From 358 reviews
Provided by travellers on
Cleanliness

8.5

Room Comfort

8.6

Meal

8.1

Location

8.5

Service and Facilites

8.5

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Bedroom (3)
Hotel Area (3)
Distance to City Center (2)
Surroundings (2)
Accessibility (2)
Staff Friendliness (2)
Wifi (2)
Ambiance (2)
Room Space (2)
Soundproof (2)
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Traveller Reviews Swarna Dwipa Residence

Number of reviews per page
20
40
Customer reviews
Conrad G.
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Transit
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9.4
/10
Reviewed 41 week(s) ago
Just a stopover on the road trip from Medan to Jakarta. Comfortable enough to restore stamina to continue the journey.
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1 people find it helpful
Accommodation's Reply
18 Feb 2025
Thank you very much sir for stopping by with us. We hope you are always given good health.
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J***n
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Staycation
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9.7
/10
Reviewed 47 week(s) ago
I swear this hotel has a nice pool. The rooms are spacious. Everything is complete inside. You have to come here.
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1 people find it helpful
Accommodation's Reply
02 Sep 2025
Thank you for coming, hopefully we can improve in the future, always stay healthy.
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Syerli M.
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Business
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5.6
/10
Reviewed 69 week(s) ago
It's time for the unit to be restored, the kitchen area is very dirty, there are rat droppings in the drawers, cockroaches at the bottom near the gas cylinder, the smoke exhauster is very dirty as is the microwave, the refrigerator is dirty, the sheets smell like they haven't been changed from previous guests, it's really bad this inn. What do housekeeping and management do? It's like there is no quality check here. Looks like you're on a salary but working with 1/4 of your heart. If this is the situation without any improvements, guests will give up on staying here again.
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5 people find it helpful
Accommodation's Reply
09 Jul 2024
Dear. Syerli. We apologize profusely for the unpleasant experience when you stayed at our accommodation. We apologize if you had a different experience. We guarantee that we listen to your input on our beds, bathroom facilities and reception services. We also guarantee that we will do everything we can to improve these things for a pleasant stay. Thank you for your visit. Warm regards, Management.
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M***D
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10.0
/10
Reviewed 75 week(s) ago
Awesome, very comfortable and convenient, minus the quite a lot of mosquitoes.
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1 people find it helpful
Bradley S.
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8.5
/10
Reviewed 79 week(s) ago
Pertahankan dan tingkatkan kondisi sekarang.
1 people find it helpful
H***a
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9.4
/10
Reviewed 81 week(s) ago
Semi-furnished apartment, complete and comfortable facilities, refrigerator, microwave, stove + pan are functioning well. Recommended for you / family. Hopefully, routine maintenance of each room is carried out
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2 people find it helpful
M AZMI AMINULLAH
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8.6
/10
Reviewed 85 week(s) ago
Penginapan yang murah, fasilitas lengkap. Minus: Kurang bersih di beberapa titik.
1 people find it helpful
aliyardi
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5.8
/10
Reviewed 114 week(s) ago
Water heater is not hot. Quiet place. Must guarantee ID.
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3 people find it helpful
Fitri R.
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8.5
/10
Reviewed 124 week(s) ago
It's good but if you can just scan the door.
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Rasyid
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6.0
/10
Reviewed 151 week(s) ago
The bed is not comfortable, the sound is creaking.
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4 people find it helpful
Hafis R.
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4.8
/10
Reviewed 164 week(s) ago
Kamarnya kotor debunya sudah tebal, hotelnya sepi suasana horrornya sangat kental, petugas hotel hanya ada satu itupun sebagai resepsionis, tidak ada pegawai yang membersihkan kamar. Ketika sampai kami minta untuk di pel kembali lantai kamar karena debunya sudah lengket dan sangat tebal tetapi reseptionis bingung karena tidak ada petugas untuk bersih kamar akhirnya kami pinjam sendiri alat pel nya dan di pel sendiri.
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8 people find it helpful
siti
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10.0
/10
Reviewed 177 week(s) ago
Delicious and very homey. Just try.
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2 people find it helpful
Reyva
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9.7
/10
Reviewed 179 week(s) ago
Just found out that Swarna Dwipa has another branch, namely in Sekip. It wasn't me who was staying, but my friend's review had a nice and pleasant atmosphere. The service is 100% cool! 👍.
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14 people find it helpful
M Febri Y.
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5.4
/10
Reviewed 182 week(s) ago
Not clean, old interior, the price should be below the bargained one according to the facilities, even though if everything is suitable for families I recommend this place to stay. Lots of old equipment.
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6 people find it helpful
Accommodation's Reply
28 May 2022
Thank you for your input, maybe in the future we will be better and the standards of each hotel are different and according to the price you get.
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Apri M.
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8.5
/10
Reviewed 188 week(s) ago
The rooms are clean, the cs service is friendly, the location is strategic.
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4 people find it helpful
Nurhayati Nurhayati
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8.5
/10
Reviewed 193 week(s) ago
For that price, it's pretty good. Please pay attention to the cleanliness of each room so that it makes us more comfortable. Overall good.
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8 people find it helpful
Michelle N. F.
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8.8
/10
Reviewed 202 week(s) ago
With that price + complete facilities. Really worth it in my opinion. The service is friendly. It's an old-fashioned feel, but it's worth it for what it gives. Good Job!
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4 people find it helpful
Wahyudi
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9.7
/10
Reviewed 203 week(s) ago
Comfortable and strategic, the concept of the apartment is pretty good.
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3 people find it helpful
Muhammad D.
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6.3
/10
Reviewed 214 week(s) ago
The light is dim, lack of maintenance, lots of peeling walls, good concept like an apartment and there is a bathtub.
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3 people find it helpful
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Adi P.
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9.7
/10
Reviewed 224 week(s) ago
Very suitable for resting and gathering with family.
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3 people find it helpful
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