8.8
Very Good
From 264 reviews
Provided by travellers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

9.0

Service and Facilites

8.9

People often mention about Hard Rock Hotel Pattaya
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Surroundings (3)
Ambiance (3)
Room Space (3)
Bedroom (3)
Bathroom (3)
Hotel Area (3)
Variety (3)
Distance to City Center (2)
Staff Friendliness (2)
Wifi (2)
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Traveller Reviews Hard Rock Hotel Pattaya

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40
Customer reviews
Parichat H.
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10.0
/10
Reviewed 3 day(s) ago
Everything perfect, staff friendly.
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S***o
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Leisure
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10.0
/10
Reviewed 15 week(s) ago
Great, very clean, and the staff is very friendly.
2 people find it helpful
Teddy A. W.
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Leisure
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8.7
/10
Reviewed 54 week(s) ago
Old Building, But Still Good Maintenance, need Renovation.
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Accommodation's Reply
12 Jul 2024
Dear Teddy, Thank you for staying with us at the Hard Rock Hotel Pattaya and your review of your experience at the hotel. Meanwhile, we would like to inform you that we are in the process of planning for a hotel renovation, due to start soon. We look forward to having you back again next time you visit Pattaya. Warmest regards, Jorge C Smith General Manager
T***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 66 week(s) ago
Recommended hotel, my kid loves to stay here, he want go back because 2 nights is not enough maybe 4 nights is enough for him 😀.
1 people find it helpful
Accommodation's Reply
22 Apr 2024
Dear Guest, We would like to thank you for choosing your stay with us on your recent visit to Pattaya and taking your time out of your busy week to give us such a positive rating. It means a lot to us. Please think of us when planning your next escape to Pattaya. We look forward to welcoming you and your family back at Hard Rock Pattaya soon. Warmest regards, Jorge C Smith General Manager
Herich R.
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Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 67 week(s) ago
Should be my stay wonderful. But I got accident in the children pool. I fell down and my knee hit the wall. I told the receptionist when I checked out but not a single empathy.
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Kannika S.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 81 week(s) ago
When I booked a limousine with the hotel But what I received was an old van with not cool air conditioning coming to pick me up.
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Felita S.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 97 week(s) ago
The hotel offers a lot of fun music related gimmicks which are fascinating to see and enjoy such as their hall of fame of artists ' costumes, guitar rental, in room Bluetooth bose speaker. The room was also comfy with a spacious bed. However the shower temperature is a bit off where sometimes it takes long to adjust to cold or hot. The breakfast offers a wide variety from many countries-I especially love their croissants and roti-the best ones I had during my trips in Bangkok. The side dishes for rice and Asian section could be improved though because after a few try, I didn't really find anything that fit to my liking. The staffs there are super friendly and helpful! They are also fluent in English. Love how they bid farewell by saying rock on!
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Asim T.
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9.7
/10
Reviewed 103 week(s) ago
Hard Rock Pattaya truly delivers an exceptional family vacation experience. The daily family-friendly pool activities, delectable halal breakfast, and stunning sea/pool view rooms make for an unforgettable stay. Moreover, the hotel's convenient location near the central mall adds to the overall appeal. The friendly staff further enhances the relaxing and enjoyable atmosphere. Highly recommended for a rocking family retreat!
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+2
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Juliana
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8.5
/10
Reviewed 104 week(s) ago
It's a good place for stay. Great location, direct path to the Pattaya Beach from one side, and to the city at the other side (in front). The room is very cozy and filled with the “Hard Rock” looks. The room is big with and comfort. The huge choice of food for breakfast and nice swimming pools for enjoying the stay.
+5
2 people find it helpful
Elly Rusman
icon-origin-TRAVELOKA
10.0
/10
Reviewed 158 week(s) ago
Great service, room are surprisingly felt new (probably because of the updated interior), breakfast serve various choice.
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Jessen J.
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9.7
/10
Reviewed 159 week(s) ago
The hotel from the outside looks a bit old-fashioned, but in the room there have been a lot of updated interiors such as nightstands, balcony doors, lights and others, so it gives a fresh impression.
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2 people find it helpful
SUCHAT C.
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9.7
/10
Reviewed 169 week(s) ago
Beautiful accommodation, good food, very good service staff.
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1 people find it helpful
Accommodation's Reply
26 May 2022
Dear Suchat Thank you for choosing Hard Rock Hotel Pattaya for your vacation and taking the time to rate your stay satisfactory. The management and staff are delighted to know that you are comfortable. and have a memorable experience from this stay We look forward to welcoming you back to Hard Rock Pattaya again in the near future. Best regards George Smith general manager
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Kanita D.
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9.4
/10
Reviewed 173 week(s) ago
Clean rooms, very good service. Breakfast is very delicious and diverse. I recommend it. There is a swimming pool. and toys for children and families
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2 people find it helpful
Tanyarat A.
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8.5
/10
Reviewed 175 week(s) ago
The accommodation is very good, clean, in a good location. very good breakfast
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3 people find it helpful
SUPISARA B.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 192 week(s) ago
The room smells musty. The balcony has lizard dust as well. I want you to check and clean the room before letting guests stay.
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1 people find it helpful
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Poonyanoot C.
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9.7
/10
Reviewed 192 week(s) ago
ดีมากเลยค่า พนงต้อนรับดีมากๆ ประทับใจ ไปพัทยากี่ครั้งก็พักที่นี่ อาหารเช้าหลากหลายมาก
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Thiffy R.
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8.5
/10
Reviewed 193 week(s) ago
It's good for the price. If you get a sea view room, it will be very good.
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1 people find it helpful
parichat p.
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9.7
/10
Reviewed 194 week(s) ago
Book through booking through the app, get a reasonable price, not very expensive. But can't choose the room zone, we want Sea View, need to add 500 baht (excluding breakfast). All services are ok, good. As for the air conditioner in the room, too cold, adjust up to 30 degrees, the lowest strength. It's still very cold
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1 people find it helpful
Nakarin H.
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9.7
/10
Reviewed 195 week(s) ago
Clean rooms, beautiful, wide swimming pool. The staff in all parts of the service is very good.
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Ramm K.
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9.4
/10
Reviewed 196 week(s) ago
Very good place. Nice staff and good accommodation. I hope to visit again on next time
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